My iphone lock button does not work and it randomly shut off. i need help!

the lock button has not been working.. i was using my phone, put it down for like 30 seconds and wont turn back on!

Are you using a case to protect the iPhone? If you are try taking it off and seeing if the button works normally then.
If you don't have a case on the iPhone, try restarting or restoring the iPhone.
If that doesn't take care of it, the iPhone will need service.

Similar Messages

  • I bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????   HELP!!!!!!

    i bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????
    HELP!!!!!!

    Place the iOS device in recovery mode usning this program and then then restore via iTunes. The iPod will be erased.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    For how to restore:
    iTunes: Restoring iOS software

  • I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
    https://discussions.apple.com/thread/5164919

  • HT1430 How can you restart your iphone if your lock button does not work?

    How can you restart or turn off your iPhone if the lock button does not work?

    The best way is to let the battery die. Or you can reset the phone settings which restarts everything.

  • My iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!

    Hi, braidenwhitesidemate. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the steps in the article below.  If the issue persists, see the section labeled Issue not resolved.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    Jason H. 

  • Stuck on apple logo, lock button does not work

    Hi, I was wondering if someone can help me.
    I have an iPhone 5, and I intend to restore it in order to sell, but every time I try to turn it on, the battery life is low and in the red, and then it is stuck on the Apple logo for ages. My lock button does not work either so I can't actually turn it on properly, or do anything. I leave it plugged in the charger for hours, and it's still stuck on the Apple logo. And when I unplug and let it sit until it dies again, the process repeats...
    What is happening? What can I do?

    You can have it repaired or look up a guide and repair it yourself. The lock button needs to be replaced. It is essential at least for performing resets, like the one your phone needs right now. There may be an issue with the battery as well. I would not purchase an iPhone that did not have all its buttons working properly. The iPhone may not be draining enough to completely reset. Draining the battery this much might damage the battery as well. You probably need to do a reset by holding down the home button and a properly working lock button.

  • Power/lock button does not work. I cannot lock my phone, shut it off or reset it. iPhone5s

    My power/lock button does not work. I am unable to lock, power-off or reset my phone and am unsure of how to rectify this problem when that button isn't working.

    Same here. 64gb iPhone 5s just arrived today. Feels fine but either doesn't respond or *severely* delayed response. Like minutes later... Going for replacement.

  • How do i restart my ipod touch if the power off button does not work and it is disabled and it say connect to Itunes

    how do i restart my ipod touch if the power off button does not work and it is disabled and it say connect to Itunekyl

    Place the iPod in recovery mode using this program. and then restore via iTunes.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • The hold button on my ipod touch 3rd generation does not work and ipod randomly flashes on and off, asking if i want to restart it when no button has been pushed, any suggestions?

    the hold button on my ipod touch 3rd generation does not work and ipod randomly flashes on and off, asking if i want to restart it when no button has been pushed, any suggestions?

    it might be a malfunction in your device. you might ave to send it to repairation
    1.ave you try resetting it or restoring it?
    2. did your hold boutons whas working beffor?

  • My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    Get it fixed then, make an appointment with the Apple genius bar.

  • My iPhone lock button is not working

    my iphone lock button is barely working what should i do?

    Thank you for the advice for the lock screen, although useful it does not solve the problem of the buttons not working, really Apple should fix this even though it's over the 12 months, I have had many Iphones now but I've had many problems with them like buttons and screens, I am now going to get one of many other phones that are now as good as Apple Iphone If not better, Apple will be getting old now and competition is much higher , time to move on to the future of better phones )

  • Lock button does not work

    lock button does not work

    My partner AND my Lumia 900's Lock Screen have ceased to function as well. I even went as far as doing a "master reset" and it did nothing but lose all my pix and info (Thank God for SkyDrive!) I have a real security concern now, and I cannot leave my phone ANYWHERE unattended at ANY TIME as there is no safeguard to "lock the screen to prevent unauthorized use". I've brought this to both Nokia's and AT&T's attention, but, as usual, it's fallen on deaf ears. This and a "couple other antics" (volume is wacky now as well, both phone conversations and listening to music: BEFORE the 7.8 update, everything worked just fine, now the volume will NOT go over "10" on a scale of "30" for a phone conversation, and will not exceed "17" in volume on a scale of 3"30" when listening to music. When a voice message comes in, the volume is SO low that I actually have to place to phone over my ear canal to hear it.......

  • Back button does not work and homepage does not show on startup

    My back and forward buttons do not work anymore. they just show grey and I can not click on them.
    Also my home page does not show when i start firefox.
    I reinstalled firefox 4 and then went back to firefox 3.6.16 and have the same problem in both versions.
    Not sure what to do anymore
    I just found out that when I open a second window everything works fine in the second window, but it still does not work in the first window.
    When I close both windows the same thing happens. The first window my home page does not show up and the back button does not work, but the second window works normal. Including my home page.

    Yeah, I am having the same problem (with 4.0 and earlier versions). It is really frustrating to say the least. I never thought I'd say this, but I might have to go back to IE if FF is going to be this useless. I noticed that you have to right click (instead of left click like it works in the real world) on the backwards/forwards buttons, and that is no less frustrating since my mouses backwards/forwards buttons no longer work with this new asinine button set up.

  • My iphone four screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!

    my iphone4 screen does not work and in order to restore it i have to turn of the "find my iphone" app. help!!!

    It is not the app, it is Find My iPhone enabled with your iCloud account settings on the iPhone.
    http://support.apple.com/kb/ph2702

  • Power /screen lock  button does not work

    Hello
    I've bought an İphone 5 on january 2013 from NY,USA.But it's power/ screen lock butto does not work since last week. Now I'm in Turkey. What can I do for service support?Is it possible to get guarantee benefit in Turkey?I'm so desperate about this issue battery runs out so quickly, unwilling calls...please guide me to solve this problem...

    Hi aslsfr,
    If you are looking for more information on the service options for your iPhone in Turkey, you may find the following page helpful:
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&geo=Turkey&product=iphone
    Regards,
    - Brenden

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