My iphone may need to be replaced. Anyone know how much a replacement is right now in the Apple Store?, My iphone may need to be replaced. Anyone know how much a replacement is right now in the Apple Store?
My hardware warranty is still good.
That would depend on the model, which you did not share, and whether it is covered under warranty or not.
iPhone 4 and older is $149 US for Out of Warranty replacement.
iPhone 4S is $199 US for Out of Warranty replacement.
iPhone 5 is $229 US for Out of Warranty replacement.
If the issue is covered under warranty and is not the result of user damage, there is no charge.
Similar Messages
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My new iPhone 5 is currently having problems with the wifi. I can't connect to my home network unless I am right next to the router. Even then there are only one or two bars. When I am in a public place like Starbucks, I can't find any wifi networks. I plan on bringing it to the Apple Store and getting it replaced. Can I just get the iPhone replaced, or do I need to replace everything (box, manuals, headphones, etc)?
all you need to bring is the phone that is all they need to replace then that is all you need
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Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
ThanksYou got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars -
my iphon 5 said "only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with ur phone or visit a supported carrier's store to receive a replacement sim card" what do i do??? i leave in diferent country now!!!???(((
in many countries to make phones seem less expensive
carriers pay most of the phones price for the customer
but this come at the cost of the phone only being able to work
with the carrier this is called a sim lock
the only people who can remove a sim lock is the carrier which
the phone is sim locked to they been doing it like that for at least 20 years -
hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support. -
To whom it may concern,
I bought an iPhone 4s last November from your New York store (IMEI number ).
It has now malfunctioned (the wi-fi button is grated out and so the wi fi
cannot be switched on). I have been told by the Polish Apple store that they
would be unable to repair it or replace it as it was bought in the USA. it is
still within the warranty period. could you advise me as to the newt steps
please? Can I send it to you by courier and if so please provide me with the
relevant details.
I look forward to hearing from you.
Kind regards,
Monika WardeckaMonia202 questioned:
could you advise me as to the newt steps please?
Ah, the dangers of trying to save a few bucks. Warranty is only good in the USA for phones purchased in the USA.
Three options.
1. Fly to the US, go to an Apple store, and have the phone swapped.
2. Send the phone to a friend in the US and have them go to the Apple store and have the phone replaced.
3. Buy a new phone in your home country where the warranty is valid. -
My iPhone 4S doesn't charge. I tried multiple connectors. I'm thinking my battery needs replacing. I had an appt today at the Genius bar. The Apple associate was a bit abrupt. She looked at the receptacle where the connector goes. Declared it corroded and offered to sell me a new phone. I said it doesn't look that bad and I believe it may be the battery and asked if there is way to test if it was my battery. She said "no", according to what I'm seeing the receptacle is damaged due to the corrosion I'm seeing.
I didn't have the time nor the patience to deal with her and left in disgust
I'm thinking about going to another Apple store to have it checked out.
Any thoughts on this matter?Billstrop wrote:
{snip}
I'm thinking about going to another Apple store to have it checked out.
Any thoughts on this matter?
You can go anywhere you want. The notes about your previous visit and diagnosis will remain in Apple's records. Notes are attached to the serial number on the iPhone that was inspected. -
I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ???? ,,, help me please
Take it back and ask for a refund or a replacement.
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Last weekend I went to the Apple store to replace my phone because the WiFi on my phone is nonfunctional. I need to back up to iCloud before I can replace my phone because I have information on there that needs to be saved. The worker at the Apple store said that, since I cannot connect to WiFi, I needed to plug my phone into my computer in order to back up. I went into iTunes and turned iCloud on, but my phone still will not back up to iCloud. So, I need to know exactly how to back up my iPhone to iCloud without WiFi?
salayer wrote:
should I restore from an old icloud back up from last month and see if my wifi comes on then?
Unfortunately, you can't restore an iCloud backup without using wifi so that isn't an option. -
I had my iphone stolen, and I cant replace it right now. Is there a way to extract pictures from my Iphone backup in itunes and restore the pictures to my ipad or Macbook Pro?
I have this same problem.
Were you ever able to find a solution to this? -
I had my iphone 5 replaced at the apple store as of a broken sleep button and i was wondering if they would replace again as i think it may of happend again as it works most of the time but theres an odd click where it wont work.
Yes.
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I have an iphone 4s that is over 2 years old. The phone's battery is no longer able to hold a charge for an acceptable length of time. Assuming I need to replace the battery, how much will this cost at an Apple store?
graciebethgrant wrote:
Basically, I'm new to Apple, despite using them before, but I've never actually owned my own.
Since buying this phone off a colleague at work, I seem to be having problems with it. First, I noticed how rubbish the battery life is, then my charger almost went up in flames and thirdly my camera lense is scratched beyond belief.
I know the phone isn't within warranty, although I was lead to believe it was before and during buying it, so basically I'm extremely disappointed with the general make up of iPhone's considering they cost such a **** of a lot of money, you'd think they'd be built to last.
Back to my main point, how much would it cost for a new battery? Or a new camera lense if anyone can help me with that? (I know that the back of the phone was refurbished just before my buying it, so literally just the camera lense)
Thanks!
So basically it sounds like you bought an abused used iPhone and somehow that makes the phone subpar because dispite the abuse it should still last forever and look like new? Batteries don't last forever, even under ideal conditions, so your expectatoins are unrealistic. Take it in and have an estimate done. -
I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????
The iPhone warranty is not international and as you purchased in
Malaysia the warranty is only valid in Malaysia
You could try taking to an iPhone Authorised service provider
in India but there have been many similar posts to yours
and I am not aware of them assisting with an iPhone from
outside India -
I have an iPhone 4, purchased in Kuwait but right now I am in India. This is a gift from a very special person in my life. Unfortunately, the back glass is smashed. If someone can please help me know how I can get it replaced & cost ? Thanks in advance
he knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil -
My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?
You can only obtain warranty OR post warranty service in the country of original purchase
As your iPhone has user damage it has no warranty
IF the iPhone originated from Spain or another EU country you can get out of warranty service in any EU country
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