My iPhone needs to be unlocked with a passcode that doesn't exist after updating to iOS 7.
I updated my iPhone to iOS 7 today and now it want me to unlock the phone with a passcode. The thing is that I never had a passcode on my iPhone so there isn't any code to unlock the phone with. What should I do? Any help are very much appreciated. Thanks.
Help for forgotten passcode > iOS: Forgotten passcode or device disabled after entering wrong passcode
When you have access to your iPhone again, FaceTime is a pre installed app that cannot be removed.
Try a search > iOS: Understanding Spotlight Search
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When I set up my iPhone, I accidentally put in an apple ID that doesn't exist. Therefor, I don't know the password and can't delete my account from iCloud. I was trying to sync my contacts to my iPad and now it's not possible without iCloud on my phone. Can anybody help?
Have you tried changing the admin password in System Preferences > Users & Groups > Password ??
The Apple ID that is associated with your admin password is noted there.
message edited by: cs -
I have an Iphone 4s factory unlocked. I got At&t again and after updating to iOS 6.0 my iphone its not working propertly. I dont have the carriers option nor Im able to face time using cellular data. Any suggestions!?
Do you have an AT&T carrier file number showing? The only time you can use Facetime on AT&T cellular is if you are using one of their Shared Data plans. While they have not locked your phone, it appears their carrier file is in control of your device when you have the AT&T SIM card in there.
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MMy old iPhone 5c is wanting a password for logging into my apple account. The problem is that the email address its tied to doesn't exist anymore. I changed the email to a different one. But can't figure out how to change the email address on the phone to the new email address.
The fact that the email address doesn't exist anymore doesn't matter. As far as the Apple ID is concerned, the email address is just a user name. As long as you know the password you used, it should be fine.
If you don't remember the password, start here:
https://iforgot.apple.com -
Please help
Hey Hollywoodisin,
If you forgot the passcode, you have a few options that are outlined in the following document:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Delgadoh -
I cannot agree with the term and conditions of itunes after update ios7?
I cant agree with the terms and conditions of itunes after update to ios 7,
had the same issue 52 pages and no button to agree - also the send to email doesnt work either.
go to Radio on Music app not itunes store and you can agree it there - will appear red in top right hand corner worked for me!! -
How come when I try to restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, then at 60% blocks like for about 5 min, then continues till 100% and itunes give error msg (-1) ??? what can be the problem.
thank you in advance.Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694 -
Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT -
My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !! It was working fine on ios 8.1.1
my phone was not jillbreak or hacked to unlock. i need help, what can I do?Did you do the Reset Network Settings as I described above?
There is no way to go back. You can try reseating your nanoSIM or replacing it. Or call your cell provider and have them check the provisioning on your phone.
Or Restore your iPhone from your backup in iTunes. -
Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me
There is no such thing as a "Factory Unlocked iPhone "
They are either locked to a carrier who may at some stage offer unlocking
or sold direct to a user by Apple (from their own Stores or online .)
Those iPhones are NOT locked
Where did you get your iPhone
If from Apple try this
http://support.apple.com/kb/HT1808 -
my iphone 6 plus after updating to IOS 8.2 seems to have a problem with the touch id witch doesn't work neither in home unlock nor in app store and when i'm trying to add a new fingerprint it says ''failed unable to complete touch id setup.Please go back and try again'' . I have multiple fingerprints and none of them appear to work.
Hi Giannis,
If you are having an issue with Touch ID not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
Use Touch ID on iPhone and iPad - Apple Support
Start with the section titled Clean the Touch ID sensor and then Get help with Touch ID.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
Any solutions yet?
"No SIM card installed in the iPhone you are attempting to activate" after updating to iOS 5.
Living in Canada with Rogers service provider.Its an IMEI issue. In my case, about a year ago, after originally purchasing my iP4 from AT&T store, I had a prox. sensor issue. Went to the Apple Store, they replaced the phone. Here is where it all stems from. The IMEI of the new phone was never updated in AT&T/Carriers systems. For iOS updates prior to iOS5, this was not an issue. My phone did its iOS updates along the way with no probs. However, when I updated to iOS5, the firmware did not match the IMEI with what AT&T/carrier had. When I went to Apple Store for the issue about 3 days ago and was given a new phone....again....the new phones IMEI was never updated with AT&T/carrier. I then again attempted the upgrade to iOS5 with the new phone and iOS5 bricked that one also. Today, at the store, we tried 3 replacements with same outcome.
So, after 4 hours and 3 replacement phones with Apple Store Tech (BTW totally gobsmacked), we solved the issue. Luckily, due to iPhone 4S launch, there was an AT&T guy there with a computer tied to the AT&T network to work along with us. The issue is......once the IMEI's on carrier account and phone do not match, iOS5 shuts down the sim card reader within phone.....forever. How to reverse this?......this is a question Apple needs to come up with, because with my case, they have 5 "bricked" phones.
What solved the issue was to get a new phone with iOS4.3.5, new SIM from carrier/AT&T, have carrier/AT&T (in their system) change/match the IMEI to the new phone and activate new SIM. Then, do iOS5 upgrade.
Simple and makes total sense..........however........there is an internal firmware (Apple Security??) issue that bricks the phone once IMEI's dont match.
I am now on iOS5.....no problems......so far. Good luck to all others. -
my iphone 5 crashes (restarts) automatically after updating to ios 7.1 anyboday facing same issues ? Need help !!!!
I am having the same issues--just got off phone with customer service rep--was told that my phone is in recoveyr mode and that I would have to restore it, however, the only things that would be restored would be from my last backup which was in November 2013! I was also told that apple users should not update as soon as the update is available (so why are they sending it to us if they're not sure that there will be any problems!!!). I can't restore now since I am in work--will do it when I go home tonight. In the meantime, I am without a working iphone for the day! This is horrible--I see I'm not the only one who has experienced this!
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How do I change the default apple id (email address) that is prompted on my iPhone? It prompts me with an id that I do not have and cannot access.
When do you get prompted for this ID? If you are asked for an AppleID
you do not know during Activation, contact the seller for assistance. Only
the person who set the Activation Lock can remove it. If the seller refuses
or does not know the requested AppleID and passcode, return the iPhone
for a full refund as it is useless. There is no work around for Activation Lock,
The person who set the lock needs to follow the actions in this link:
Prepare your device to sell or give away
You can check if Activation Lock is the problem here:
https://www.icloud.com/activationlock/
That link will only tell you if the iPhone is Activation Locked - it will not provide
any information about the source of the lock, nor can you get any information
from any source other than the original owner of the iPhone/person who set
the lock.
iCloud: Find My iPhone Activation Lock in iOS 7 & later
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515
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