My iPhone overheated whilst charging, and won't let me turn it on or charge anymore. What can I do?

I was using my iPhone 4, with the Skype app open, when the iPhone overheat message popped up. I let it cool down before I began using it again, only to find that it won't charge, and now the charge's completely exhausted, I cannot open my phone at all, and I cannot get it charged either. What can I do?

Hello Eena23,
Thank you for the details of the issue you are experiencing with your iPhone 4.  I would be concerned too if my iPhone was not powering on.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.

  • I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???

    I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???

    If the steps in the article TJBUSMC1973 linked didn't resolve your issue, then the next step would be to have your phone serviced at an Apple store. Good luck

  • I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?

    I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?

    Hi,
    Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
    My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done.

  • My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

    My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I accidentally updated iPhoto on my (now) external hard drive and now it won't let me access any of my photos. What can I do?

    I accidentally updated iPhoto on my (now) external hard drive and now it won't let me access any of my photos. What can I do?

    So, you have two versions of iphoto? One from the old machine and one from the new?
    If so, forget about opening with the older version of iPhoto.
    For the newer version:
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  

  • When I try to play any song it freezes up and won't respond to anything until I shut it down, what can I do?

    When I try to play any song it freezes up and won't respond to anthing until I shut it down, what can I do to fix this?

    Hi clnx2,
    If you are having issues with iTunes freezing up on your Windows computer, I would suggest troubleshooting with the steps in this article -
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • My iPhone 5 is froze and won't let me in it just can turn off and on

    hi im megan i have a problem with my iPhone 5c
    my iPhone 5 I think is frozen and won't let me go on it all it can do is turn off and on
    a need a answer quick thanks

    hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • TS1398 I don't have the option of turning it on. The wifi option is on off and won't let me turn it on. What can I do? My other iPhones are on wifi.

    I can't get on my wifi. The settings-wifi option won't let me turn the wifi option on.  My other devices are on wifi. What can I do to hook up to wifi?

    http://support.apple.com/kb/ts1559

  • TS1398 why has my 4s wifi slide button greyed out and won't let me turn wifi on?

    My 4s will not connect to wifi anymore.  Completely randomly after an overnight charge I think, the wifi slide button is locked at off and will not let me turn it on.

    Settings App > General > Reset > Reset Network Settings. See if fixed. If not, Restore iPhone with iTunes on your computer. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send iPhone to Apple for resolution.

  • My volume icon is turned off and won't let me turn it back on.

    My icon for volume is missing.  It is turned off, but won't let me turn it back on. It says that if it is gone it is because it doesn't have any speakers connected. My sound is working fine and I can adjust it in the control panel. How do I fix this? this is a new computer.
    It is an HP g7-1237dx.
    This just happened and I haven't done anything to make any changes.

    my spker dose not work ..no body hear me i am not here any body..my speker icon not show

  • My iPhone doesn't charge anymore what should I do?

    I tried 2 of my iphone chargers and my phone just keeps showing the battery but is not showing it charging. I also tried using my mom's radio when you can put your iPod or iPhone on and it won't charge either what should I do?

    Try cleaning the connector on your iPhone.  Look for and remove any lint or debris in there.

  • Why did my iPod touch 4g turn off and won't let me turn it back on?, Why did my iPod touch 4g turn off and won't let me turn it back on?

    My iPod touch 4g turned off on a full battery and won't turn on. I tried to charge it and hold down the shut-down button but nothing seems to work. What is going on?

    hey, yes i have the same problem and posted it, too.
    Hopefully we get some answers, mate

  • I got a secondhand MacBook pro and had to delete alot of things off it and it's it taking ages to delete and won't let me turn off or restart

    I got a secondhand MacBook pro and deleted the content from the person before e.g photos and word document but I tryed to delete them all at the one time and now finder is going really slow and it won't let me restart the computer. Please help

    Collin Ong1 wrote:
    if I were you, I'd just format and reinstall the whole system to clean off everything from the previous user.  Even after you delete their pictures and files, there will be a ton of preference files, config stuff, etc. from them left on the machine.
    Good call Collin. I would also zero the HD while I was starting over.

  • I just now heard about the replacement program, and it won't let me finish with the request for replacement. what can I do?

    I have entered the product #, signed in, then checked my address info, after that, clicked continue. it said,
    we're sorry, the transaction cannot be completed at this time. Please try again later or contact us.
    contacting them seems to be even more difficult because it seems like its giving me the run around. my ipod was a gift. I have no idea when it was bought. i dont even remember if i registered it... what can I do. I am very frustrated with this because i have ran into this same window the last 3 days! do i just keep trying??

    I'm not exactly sure what the issue is.  Have you waited up to 24 hrs as suggested in the link I provided?
    If "Waiting for Activation" still appears after you perform these steps, turn FaceTime and iMessage off and on in Settings > Messages and Settings > FaceTime. You may need to wait up to 24 hours to complete activation. Most attempts will take less than an hour, but some attempts may take up to 24 hours. If your issue isn't resolved after 24 hours, please contact Apple for assistance. If you've recently performed a remote wipe on your iPhone, wait 24 hours from the time you performed the remote wipe, and then turn iMessage off then back on.
    iOS: Troubleshooting FaceTime and iMessage activation

Maybe you are looking for