My iPhone overheats. Battery drops from 100/90% to 10% sudenly. Got the device 20 days ago. I'm currently living in The Hague, there is no Apple Store in this city, took an appointment in Amsterdam, after 3 hours drive and 60€ travel cost got into the App

My iPhone overheats. Battery drops from 100/90% to 10% sudenly. Got the device 20 days ago. I'm currently living in The Hague, there is no Apple Store in this city, took an appointment in Amsterdam, after 3 hours drive and 60€ travel cost got into the Apple Store, 73 minutes delay on my appointment the Genius  tech tells me I should leave my device for further checks in the store and come back in a week or two. Not presicely the answer I was looking for, plus he did not have any device to lend me until my iPhone was checked. Quite dissapointed, Apple was standard for quality on customer satisfaction, in the last 10 years I bought 3 MacBooks, 5 iPdas, 7 iPods, 5 iPhones and 2 iMACs... please don't let me down. [email protected]/[email protected]/[email protected]

Dear Ocean, one is a complaint about the quality of the device.
The second about the quality on response from Customer Service.
No worries, I'll delete both post since it seems that won't bring anything productive.
Good bye Apple!

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