My iphone plays sound but will not play ringtones and alerts

My iphone plays sound but not ringtones or alerts. It will not even 'click', but the speaker phone and both internal and external audio work fine. How do i fix this?

On my iphone 5, there is a mute button/ lever on the left hand side of the phone that you might want to check. ("Left" when phone is oriented such that you are looking at the screen, such that the power button is "up" on the right hand side and the menu/ Siri button is facing front).
The mute button/ lever is the first button on the upper left hand side of the phone; you may need to move your phone's protector to see & access it. You'll know the mute button has been activated when a red line is visible. It becomes visible when the mute button/lever is pushed down, (towards the back of the phone). Flip the button/ level forward, so that it is pointing towards the top of your screen, and your ringers and alerts will once again ring.
I discovered that when this button/ lever was activated and my ringers & alerts were muted, my alarm clock ringer was still audible, which I think is a pretty nifty fail-safe on this feature. You can see the original Q&A suggestion by clicking link below.
https://discussions.apple.com/message/17280816#17280816

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