My iphone quit working and says to restore from itunes. Hope I havent lost anything? How do I get started?
My iphone quit working and only has an apple and a message to restore from itunes. Will I loose texts and photos? How do I restore my phone?
You are in a recovery mode follow this article http://support.apple.com/kb/HT1808
If you have a backup you can restore your contents by following this article
http://support.apple.com/kb/HT1414
Similar Messages
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I had the Siri app before it was added to all iphones and when Apple added it mine quit working. I deleted mine from my phone but do not see how to get it back. any suggestions?
bjorth wrote:
apparently I have just an iphone 4 not 4s, so thank you.
It does seem rather odd that an app that was acquired thru itunes would quit working once it was incorporated into the device for all users. oh well it was probably free or $.99 when I downloaded it.
I would think that they were just testing it to see how many people would use it. But you might want to write a polite letter to Apple requesting a credit for the purchase price of the no longer supported app. That seems to be the least they could for one of their 'alpha testers'. -
My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?
Use recovery mode, you might need to do it a few times.
http://support.apple.com/kb/HT1808 -
My iphone suddenly crashed and asked for restoration, however itunes sends error message of host not available (3014), what should I do?
Try -
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
3014
Restoration of code 3014 will not work?: Apple Support Communities -
Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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Iphone cannot make or receive calls. restore from itunes
Hey, my iphone 4s said "iphone cannot make or receive calls. restore from itunes" but when i try to restore it, there is a -1 error. please help
Connect the phone to your computer and open iTunes. It should prompt you to restore. If it doesn't see this:
http://support.apple.com/kb/HT1808 -
I backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back
i backed up my iphone 4 s and then did the up date now i have no contacts how do i get them back?
Try logging into icloud.comwith you're apple id and see if you're contacts are there.
Hope this helps -
I rented a movie, watched half of it. Had 27 days left until it expired. After 3 days, received a message saying the movie had expired and it appears deleted from my rental folder. Any ideas how I can get this movie back?
You would have to rent it again.
Once started the movie you have 24 hours to complete viewing.
How long do I have to watch a rented movie?
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.
http://support.apple.com/kb/ht1657 -
recently, when syncing my iPhone I transferred iPhone purchases to my library. Apparently I hit the wrong button and wiped out my old iTunes library on my PC. How do I get it back?
I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.
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Restore needed iphone cannot make or receive calls restore from itunes
restore needed iphone cannot make or receive calls restore from itunes www.apple.com/support
Hi donte001,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues making or receiving phone calls on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Regards,
- Brenden -
My son forgot his passcode and the answers to the security questios and itunes information has been lost. How can i get back into his itouch?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For security questions
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I REMOVED THE YOUMAIL APP FROM MY PHONE AND THE DEFAULT GREETING FROM THE APP STILL ANSWERS MY PHONE,
HOW DO I GET IT NOT TO?As Dah•veed said, you can delete an app on one divice, and still have it stay on another. The syncing only applies for downloaing apps when you have "Sync Purchases" enabled for the App Store. This goes for the iTunes, iBooks, and Podcasts apps as well.
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My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !
My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !
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I was able to restore from itunes. I could see the application updating all of the apps. The phone 'clinks' - now what do I do? the only option on the phone is 'Back', which takes me to the update options of restore from iCloud or iTunes. Based on what I could see in itunes, I thought it was completed? Is there something else I am supposed to do...???
Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Updated iTunes and now iPhone not working and had to restore to old save
I plugged my phone in this weekend to sync with content on my PC and was prompted to update the iTunes software. I did this and then synced my iPhone. Worked ok for 24 hours, then suddenly the screen went in to what looked like max zoom, I couldn't get out of it as phone was locked. I connected to pc again and did restore to factory settings and then reload saved phone details, did this 3 times and still same problem. In the end I had to restore to a saved copy from the end of september, so lost any contact, calendar etc... updates....
Very frustated as this took my several hours and now need to work out what is missing. Any advice, thanksYou most likely had zoom on:
A simple double-tap with three fingers instantly zooms in and out 200% and you can double-tap and drag three fingers to dynamically adjust the magnification between 100% and 500%.
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