My iphone randomly shut off. I left it in the car for less than two minutes and went to grab it and it was off. I tried to turn it on but it wouldn't.

I left my Iphone in the car for less than 2 minutes and when I came back it was shut off. Someone told me to hold down the home button and the lock button down for 10 seconds but my lock button does not work. I didnt drop it didn't get it wet it just stopped working. It was fully charged when this happened. I don't know what to do. i plugged it in and it was still a black screen, Help me please!

Dear Ashley - Y'day, I had the same problem.  Before shutting off the phone vibrated for a minute or two and then the phone stopped working.  I tried restart, charge all through y'day but it did not work.  However, I left the phone without charging over night and tried today morning - luckily, it started and prompted me to upgrade to 5.1.1, which I did.  I too have posted a question for help if there is some bug to fix.  Hope your phone will also work again.  All the best.

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