My iPhone reset itself and is now asking me to reconfigure it. I connected it to my computer to do it on iTunes, but it says that it can't...
My iPhone reset itself and is now asking me to reconfigure it. I connected it to my computer to do it on iTunes, but it says that it can't... It went back to the configure screen as it was when I first got it but I've had this phone for about half a year. It was fully functional until about yesterday. Someone help.
Hello Helpstar,
Thank you for using Apple Support Communities!
Depending on the message you got in iTunes I would recommend the troubleshooting in this article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Sterling
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Re: phone decided activation required, won't activate
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If you are not a developer:
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http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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