My iPhone said needed to upgrade iTunes and had no service.. Upgraded and still has no service
My iPhone will not work after being upgraded thru iTunes. Will not work at all
Have you tried a power off/on? Or a reset, hold sleep/power button and home button for at least ten seconds, ignoring the red slider?
Have you tried to reconnect to iTunes and do a restore?
Are you using iTunes 10.5.1?
If none of these work, it might be a good idea to visit an Apple Retail genius bar and have it checked out.
Similar Messages
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I have had to update my iphone 4 in itunes and it has now come up with a message, itunes has found a iphone in recovery and needs to restore it.
I dont want to do this as I cannot loose all my pics on my phone!
My phone is now not working and has an itunes symbol on it with a usb cord!!!!
Please help!!Reset, hold both home and power buttons until the iPhone begins to start, try this a few times if necessary. If still problem, you may have to just Restore your iPhone to get it working. In the future sync your iPhone with iTunes routinely and when it contains important data, iCloud when set correctly will do this for you continuously.
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my iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????
hi, may i know how to restore and put it on recovery mode??
as I faced the same problem as you now...
Thanks -
I have an iPhone 3GS and I got a confirmed unlock request with AT&T they said just hook to iTunes and restore and backup and it should be unlocked but doesn't unlock. Any suggestions?
Yes, setup as a new device.
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Hi,
I had an update massage for a wile on my phone and yesterday I decided to do the update and so I downloaded the soft w. and started to install but in the middle of the process the phone got stocked and said to connect to iTunes and so i did it and again the process gets interrupted first saying "the software on Iphone needs to be restored to factory settings or update" and so i do it..then it comes the message the an error -39 and I can not do it and it says that I need to restore..and so I do it..but its a circle and it never ends..and I have no phone since yesterday.. all my contacts, my work..
Can any one help please?Hi
A little information will be of a great help, witch iPhone did you upgrade, memory , and version of software ( iOS 8.x.x )?
Try restarting you iPhone and make sure you have a god internet connection , get as close to your wifi router (1-3 meter / 2-9 feet ) as possible. Don't use restore to factory settings before you tried other options . And most imported du you have an iCloud backup.
//Sorenc -
iTunes 11.2.2 for Windows x64 will not successfully install. Removed prior iTunes, and still will not install. 10.7 installs just fine, but constantly asks to upgrade to 11.2.2. Any Thoughts?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
If needs be, the Microsoft Program Install and Uninstall Utility (MS Installer "Fixit") may be able to help force through the installation.
tt2 -
Followed troubleshooting for "iPhone not found in devices" iTunes and that did not work... Now what?
That's what I tried. The 6 steps and I do not have security software on my phone. iTunes on my Mac is still giving me the warning that I need to download the latest version on my phone, and is not recognizing it in devices, which is the irony because that's what I need to actually update it
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The problem is that my iphone isnt connected/synced to iTunes and i've forgotten my password so iTunes isnt connected either so can someone pls help me?
PLEASE HELP MEHi Someonewashere,
In the article you were coming from, there is actually a section regarding what to do if you have never synced to iTunes before:
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Regards,
- Brenden -
i dont want to enter payment details ,iam new to iphone i need to install apps and i also did't get none option
You have to follow the instructions on this page when creating a new account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
If you don't then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account when logging into it then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will either have to enter credit card details (you can remove the card after entering it), or create a new account (and this time follow the instructions on the above link) -
i have an iphone 4 just updated my iTunes and now i'm having troubles to sync my iPhone with iTunes... can anyone help me plz?
You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
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By accident i removed the charger while updating and now my iPhone shows me connect to iTunes and i am but my Phone doesn't show Help
You need to restore the iPhone via recovery mode. To do this follow the link below to guide you:
http://support.apple.com/kb/HT1808
Because you need to restore to factory settings all data on the iPhone will be erased. Because the iPhone was never backed up most of the data you won't be able to get back. -
My new 4S iphone is not showing in itunes and have followed all trouble shooting tips. It does show in iphoto and wants to download photos. Any suggestions???
I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple
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My iPhone 4s is recognized by itunes and iphoto however it does not show up in finder under devices.
I don't agree - I have two IMacs and two iPhones - the iPhone 4S show up on one machine, but not the other. They do show that they are charging, and a memory stick will open on the same USB ports. So, I don't think this is how they are "supposed to work"......
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my itunes can't see my new ipad ..did everything what day said on the apple web and still nothing ..help.....
What is "everything"?
First, be sure you are using the most recent version of iTunes.
Use a different cable and USB port.
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)
Do you see a lightning bolt near the battery , Battery is charging (supposedly( IF not return to where you purchased it (also make sure that the charger is on) if still not charging with lighting bolt bring it back
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