My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

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    After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
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    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • TS1702 Why does my iphone say "cannot connect to iTunes store" when I try to update my apps?

    When I try to update my apps on my iphone4, I press "update," then  put in my password; it keeps coming back saying "Cannot connect to iTunes store."  Is anyone else having this problem?

    Try here:
    Can't connect to the iTunes Store
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  • My IPad says "cannot connect to iTunes store" when I try to update

    My IPad says "cannot connect to iTunes store" when I try to update apps.  How can I resolve this?

    I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line.  Nothing worked.  What finally did was this.  I held down an app until all started jiggling.  Then I deleted one of the ones that needed updating.  Then pushed the round button at the bottom of the iPad to stop the movement.  Then went to the "Featured" section of the App Store.  In the search box (top right corner) I typed in the name of the app I'd just deleted.  When it pulled up, I chose "Install".  Worked perfectly.  I went through this process, one-by-one, until I got all of them done.  Now, everything is updated. 
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  • Why does it say "Cannot Connect to iTunes store" when I try to install an App?

    I'm trying to install instagram onto my phone and When I click Free>Install App a pop up notification says "Cannot Connect to iTunes Store". It doesn't even prompt me to sign in and I can get onto the iTunes App fine. How can I fix this?

    I'm having the same problem with the iTunes Store...it much be down :(

  • Why does my iPhone 3gs keep saying "cannot connect to iTunes store" when I try to purchase anything?

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  • How do I fix it where it say cannot connect to iTunes Store whenever I try to get on the App Store?

    I tried to get on the App Store and it said cannot connect to iTunes Store but I setup my iMessage with the same apple ID. So I went to the settings and tried to put my apple ID and it said cannot connect to iTunes Store AGAIN.

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  • HT1937 it keeps saying i can't connect to the iTunes store when i try to make an in app purchase

    title says it all.  I try to purchase 10$ gems in the game clash of clans with 10$ credits on my itunes account and it keeps saying contact support and then it says cant connect to the iTunes store

    Hi Williamo18,
    Welcome to the Apple Support Communities!
    I know it is frustrating when you cannot connect to the iTunes Store. In this situation I would recommend the steps in the attached article to help you resolve this.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Have a great day,
    Joe

  • It says cannot connect to iTunes store when I click purchase history even though I'm connected to iTunes store

    It says cannot connect to iTunes store when I click purchase history even though I'm already connected to the iTunes store?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • TS1702 When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

    When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

    Check that the apps are still available in the store

  • HT4623 My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?

    My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
    I am seeking help urgently.
    Paul, Mombasa, KENYA.

    You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.

  • My ipod says "cannot connect to itunes store" when i go to update my apps using wifi

    i need help because my ipod says cannot connect to itunes store when i go to update my apps using wifi

    Can you access other webpages via Wi-Fi?
    If yes, did you check your security software settings?
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  • My ipad2 says "cannot connect to iTunes store" when updating apps

    My iPad2 says "cannot connect to iTunes store" when updating apps.  Connects properly when buying apps or music - only problem is when updating.   I have tried all the suggestions that I have found:  soft reset, ensuring that restrictions, changing my apple account password, turning on automatic downloads.
    Any ideas?  Thanks much.

    Same here. I have an iPad2, IOS5 WiFi and the iPad can not connect to iTunes store from Videos and Itunes App.
    App Sore is OK, and Safari also where connection is ok.
    My computer, Windows 7/64 connects via iTunes utility ok.
    I upgraded to IOS5 the same day as I got the iPad2, and I am not sure if it worked before.
    Any solutions to this problem ?
    It looks like that many other users have similar problem.

  • HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

    I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

    Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
    http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Ipod touch says 'cannot connect to iTunes store' when i download an app???

    I have the ipod touch 4th generation and have updated to ios 6.   My problem is that sometimes when i try to download apps my ipod says 'cannot connect to itunes store' But then afterwards it starts working again. Is there a way to fix this permanently?

    Try looking at the previous discussions on the right hand side of this page under the heading More Like This.
    Can you connect on your computer>? Maybe the Apple servers are down.

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