My iphone says its connected to wifi but its not working.

my iphone has the icon on the top saying its connected but then its internet doesnt work'

can someone help me pleaseee.....

Similar Messages

  • My MacBook Pro will connect to WiFi but will not work in one location but will at others. I have the same issue with my IPhone 4S at the same location.

    My MacBook Pro will connect to Wifi at one location (this is a secure location) but will not allow access to the internet.  I will put in the password but will not display page.  Other wifi capable devises do not have this issue but my Mac and my Iphone 4S will not work.  I have tried restarting the router.  All other wifi locations I have been to have not had this issue.  Any suggestions? I am realtively new to Apple products (less than a year) so any advise is greatly appreciated.

    The other devices that are working got on with the same password.  It says it is connected.  Just nothing works on the internet.

  • Iphone 5c is connected to Wifi but will not connect to internet

    Have had my Iphone for a year now and have never had this issue before. The device shows I am connected to the wifi but tells me it cannot connect
    to the internet. Any ideas?

        I know having wifi connection is important to your data usage amlaco. I'm sorry you're not able to use the internet . Have you tried to disable your wifi connection and renable it? Are you connected to your home wifi? Have you contacted your internet provider that is connected to your wifi?
    Kinquana_VZW
    Follow us on Twitte @vzwsupport

  • Ipod touch connected to wifi but will not work

    Hey guys, my wifi connect has gone a bit strange, i can connect to my router but none of the internet based apps will work, cannt connect to Safari or Apps store. Iv tried everything iv even restored to factory settings and lost all my data in the process. My router works fine with fellow ipods and laptops, it just isnt connecting to mine! Any Help Please im pulling my hair out!

    Despite the WiFi connection sign you may not really be connected to your WiFi network.
    Your router may not have given your iPod a valid IP address when the iPod requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT1338 why the map in iphone 5 its not working here United Arab Emirates

    why the map in iphone 5 its not working here United Arab Emirates

    Am having same problem with my iphone 5 ... i can't use facebook and weather app only ... other apps are working perfectly fine ... my phone is on fw 6.0.2 and i think its my firmware problem let me know how did u resolved your's?

  • My iphone 4s is connected to wifi but it won't access the internet

    My iphone is running on iOS7. It says it's connected to wifi but I can't access the internet. Some apps work like mail and facebook but that's it. Everything else says theres no connectivity. When I turn it off and use 4g they work. I've tried everything from turning off the wifi to reset settings. I don't know what the problem is. Can anyone help?

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the device again

  • Macbook will connect to wifi but will not connect to internet

    Lately I've been experiencing an issue with my internet, my computer will connect to wifi, but the internet will not work. I have tried multiple wifi networks, and sometimes the internet works but it is slow, or sometimes it won't work at all. For whatever reason apple.com is the only one working at the moment.. how convienent.. I have rebooted my laptop, the router and my operating system is up to date. Please help!! I'm a college student and internet is crucial for one of my classes!

    Check proxies ...
    Open System Preferences > Network > Advanced > Proxies
    Deselect any checked boxes on the left then click OK.
    Relaunch your browser to test.
    And make sure the firewall is off. System Preferences > Securty & Privacy > Firewall
    If it's on, you may need to click the lock icon to turn if off. You may be prompted for your admin password.
    Message edited by:  CS

  • My itouch is connected to wifi but will not allow me to access the interent, why?

    My iPod touch is connected to wifi but I can't get online to the app store or anything, my lap top and my brother's iPod touch are able to connect to the wifi. I've tried resetting the wifi, resetting the, resetting the network settings, erasing and updating the iPod touch, but nothing will work. Help is greatly appreciated thanks!

    Did you try all the suggestions mentioned in this article? iOS: Troubleshooting Wi-Fi networks and connections

  • My Apple ID is saying its disabled. I reset my password and connected to computer but still not working. I also logged of and logged back on with my iPad. Any suggestions?

    My Apple ID is saying its disabled. I reset my password, connected it to a computer, and logged off and back on my iPad but still showing disabled. Suggestions?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • IPhone connects to WiFi but won't work.

    Ever since I got my iPhone 4, it connects to the WiFi but it won't do things using WiFi so I usually end up using 3G. But this only happens at my house. I works perfectly on the bus and at school. Same thing happens to my sister's iPhone 4 and recently we had guests over and I connected one of them to the WiFi and she had the same problem (iPhone 4) My dad has an iPhone 5 and I'm pretty sure it works perfectly for him. Please help. I've tried everything. Forgetting the network, resetting my phone, restoring my phone. Any suggestions please?

    Seems to be a problem with your WiFi router.
    If your iPhone can not access the internet using WiFi, due to low signal strength, low internet speed, router overload, or perhaps a wrong router setting (child safety lock, firewall?), it automatically accesses the internet using 3G.
    You just have to find the error...
    Good luck ;-)

  • I have a 2nd generation iPod touch and it shows to be connected to WiFi but will not access the internet, please tell me what i can do, because i use this device for work and it make things difficult that it will not work now. Please help, thank you!

    I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.

    Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router.  Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address.  To correct this you can reboot your router by unplugging it from power for about 30 seconds.
    It wouldn't hurt to also reset your iPod.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    See here for more troubleshooting assistance.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

  • My ipad seems to be connected to WIFI but nothing is working

    I can see the sign that its conected but nothing is working........

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • Hello, I have IPhone 4. its not working properly,

    Hello
    My IPhone 4 its blocking a lot of times during day, the problem is when I access to any application works, but when I want to back to the main menu I press a lot times the bottom but its blocking and take a lot time to back to the main menu.
    I tried to reboot it, reinstall the OS, the version is 4.3
    Can you please help me?
    do you have any idea?
    thanks
    Mario

    version should be 4.3.5,try the basic trouble shooting steps
    go to settings>general>reset>rest all settings phone will turn off and turn on by itself
    once the phone is press and hold the home and power button at the same time wait for the apple sign then release the buttons phone will turn off and on

  • My passbook on my iphone 5 works the same as it did for the iphone 4, its not working like it should. why?

    my pass book on my iphone 5 does not work like it should, it works just the same as it did on the iphone 4, i tryed the date an time trick like 5 times an still nothing. i tryed factory reset an nothing. i know it workds different on the iphone 5 then the 4. but i dont know what else to do.

    Can you be more specific about what isn't working?  Are you running iOS 6 or iOS 6.1?
    Did you read the support page on Passbook?  http://support.apple.com/kb/HT5483

  • MacBook Pro says its connected to wifi but doesn't work(or goes super slow)when the wifi works for everyone else Help!

    I have recently gotten a MacBook Pro (through my highschool so it is monitored by them) and ever since I brought it home it's been having wifi connection problems. It says the wifi is working fine, it shows full bars, but when I try to connect to the Internet it acts like there is only one bar or no bars. Although every one and a while I can get a great connection but it lasts for about 10 minutes. This I do not get because the wifi works perfectly fine for everyone else in the house and for our phones too. So if anyone else could help me I would be soo happy. Thanks.

    I have had the same issue and searched the forums and found nothing that helped. I contacted apple support and this is what they told me to do:
    First we’ll do the SMC reset
    1.) Shut down the Mac and connect to power source.
    2.) Unplug external devices, flash drives, external monitors, external HD (Keep the Mac plugged into power source)
    3.) Hold down “Shift” + “Control” + “Option” (On the left side of the keyboard) + Power key for 30 seconds.
    *The Mac should remain powered off during the reset, the LED on the MagSafe Adapter may change colors.
    **The “Option” key is also known as the “Alt” key on some Macs.
    Awesome, now let’s reset the NVRAM
    1.) Locate these keys “Command”, “Option, “P” & “R”
    2.) Power on your Mac
    3.) Immediately press and hold all 4 keys “Command” “Option” “P” “R”
    4.) Listen for 2 boot chimes and then release.
    **The “Option” key is also known as the “Alt” key on some Macs.
    Posting this here in the hopes that it will help someone else still searching for an answer.

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