My iPhone says Searching in the top right hand side and has been like this for 2 days. Already had a replacement sim yesterday, still not working. Apple advised me to restore my phone by connecting to iTunes. When trying to do this it's not allowing

My iPhone says Searching in the top right hand side and has been like this for 2 days. Already had a replacement sim yesterday, still not working. Apple advised me to restore my phone by connecting to iTunes. When trying to do this it's not allow

Are you on a Windows PC? Do you have anti-virus software running on it? Here are some help articles for you to troubleshoot with:
Resolve iOS update and restore errors
Resolve iOS update and restore errors in iTunes

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