My iPhone Screen is Broken and I Need to Access the Photos

So my iPhone screen is completely shattered and it does not respond to touchscreen. I tried unlocking it with the thumb reader, but it did not work. I have since gotten a new iPhone, but I would like to get my pictures off the old iPhone. Any help would be appreciated.

AreBear wrote:
So my iPhone screen is completely shattered and it does not respond to touchscreen. I tried unlocking it with the thumb reader, but it did not work. I have since gotten a new iPhone, but I would like to get my pictures off the old iPhone. Any help would be appreciated.
Simply restore from the latest backup you made to iCloud or iTunes, prior to the damage incident. You were backing up to iTunes regularly, or at least using iCloud to backup wireless & automatically... right?
If you cannot make a backup of the damaged device at this point, and you do not have a backup of the data on the device, then you cannot access the data on the device, and it is lost.  What would you have done if instead of simply being damaged, it had been lost or stolen?
This is a harsh lesson.  Now you know why it is recommended to backup regularly.  Learn from your mistake, and don't repeat it.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support

Similar Messages

  • HT1212 my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes?

    my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes so i can access it?

    Depends, if you've synced with this iTunes, while that passcode was enabled, you won't be prompted to enter the passcode when connecting your phone. If you have not synced, while that passcode was enabled, you will. So, if you fall in the later, there is no way to do what you want.

  • My touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke

    my touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke

    Bummer. Hope you've been backing up to iCloud so you can restore your information after you get the phone replaced.

  • My iphone screen is broken and i wanna restore the phone but i can't because i enable the 'find my iphone' and now i cant restore it . what can i do? help me plz

    my iphone screen is broken and i wanna restore the phone but i can't because i enable the 'find my iphone' and now i cant restore it . what can i do? help me plz

    There's no way to "restore" your phone, but, you can login to iCloud.com, using your computer, locate your phone, then erase it.

  • I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc.  Any help...  From my PC I can only access "internal storage"

    I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc.  Any help...  From my PC I can only access "internal storage"

    The iphone is not a storage/backup device.  The picture sycn is one way - computer to iphone.  The photos are also reduced in size when synced to iphone so they are not of the original quality
    It has always been very basic to always maintain a backup of your computer.
    Have you failed to do this?
    If so, not good at all, you can e-mail the pics to yourself - keep in mind they will never be of the original quality

  • HT201250 I have done my back up using time machine, now I have a new mac and I need to access the files that I had saved from my old mac. How can I do that?

    I have done my back up using time machine, now I have a new mac and I need to access the files that I had saved from my old mac. How can I do that?

    Use Migration Assistant on your new Mac:
    Click Continue:
    On the next screen, choose your Time Machine backup disk.
    Don't bother to migrate Applications unless you know they will work on your new Mac. For example, PowerPC applications won't work. Just migrate your user account which will copy all your photos, music, movies, and other documents.
    Note: you will not be able to migrate the information to same account in which you are already logged in. Migration Assistant will tell you that and recommend what to do. It can migrate the information to a new account, but you will have to give it a name you might want to change later. One way around this is to create a temporary account, log in to it, and run Migration Assistant which will replace your normal account. Then, log out of the temporary account, log in to your usual one, verify everyting works as you expect, and delete the temporary one.
    All this can be avoided when you set up a brand new Mac by running Setup Assistant which essentially does the same thing to create your new account, but most people are too excited to do that and elect to migrate later.

  • I'm using Iphone 6 just now and I can't access my photo library at whatsapp

    I'm using Iphone 6 just now and I can't access my photo library at whatsapp

    I turned on and off home sharing and it recognised the photo album.

  • PLEASE HELP! My screen is broken and I need to sync!

    My screen broke, everything else is working fine, and I want to sync the broken phone with the computer one last time. I need the phone numbers. I have a Palm 755P from Verizon.
    I have the plug that is the USB end connected to my computer, and the prong thing that attaches to the bottom of the device with a "sync bottom" on it. My touch screen is broken and is many shades of vibrant color
    Is there a way to perform sync or navigate through menus without using the screen? Please help!

    I am connected to a Mac with OS 10.4. Thank  you!

  • I have the Dropbox App on my iPhone 5.  I don't need all of the photos, and my Dropbox is full.  How do I remove photos and, where do I move them to on my computer?

    I have the Dropbox App on my iPhone 5, for my photos.  I don't need all of the photos to be on my phone, and my Dropbox is full.  How do I remove photos and, where do I move them to on my computer?

    If you have DropBox installed on your computer, you should already have those images in a folder corresponding to the cloud folder structure. Simply copy the from there to any folder you wish them to be in.
    And, if you delete them from the dropbox folder, then sync dropbox, they will be removed from all of your devices.
    You might want to login to dropbox and have a look at the instructional tours.
    https://www.dropbox.com/gs
    or click on Getting Started after loggin in.

  • HT4113 My screen in broken and I need to sync/backup my phone. Please help!!!

    My iphone 5 screen went out on me (it is blacked out) and I need to sync/backup my phone before I get it serviced for a new screen.  Unfortuantely, I am unable to sync my device to my itunes on my macbook, because it is asking me to enter my passcode to unlock my phone.  The only problem is my screen doesn't work so I am unable to do so!  I am able to call Siri on my phone, but even she is saying she cannot unlock my phone even if I verbally told her my password. I already have an apple appointment set up, but I didn't realize this question until I got home.  I understand my itunes purchases are retrievable- it's my personal photos, notes, videos etc that I am trying to save.  My cloud backup is already maxed out, but there is still more stuff on my phone to salvage.  I would like to have my phone info backed up before they fix/restore my screen. I risk losing everything! (disclaimer: My previous laptop has been broken so I was unable to do a recent backup, hence my frustration).  Please, if you can offer me any constructive advice on how to sync my disabled screen and passcode-locked phone, that would be greatly appreciated!

    I am connected to a Mac with OS 10.4. Thank  you!

  • My iphone screen is broken and i have not had it for a year

    well i was charging my phone which is placed no my chair then my mate pulled the chair back and my iphone 5 fell on the ground and the screen literally detached from the phone.I cant find my warranty but i have not had my iphone for a year. Also the Apple website keeps asking me to put iphone serial number in but how can i do that when my iphone screen wont turn on. I dont know what to do please help. 

    jama3361 wrote:
    well i was charging my phone which is placed no my chair then my mate pulled the chair back and my iphone 5 fell on the ground and the screen literally detached from the phone.I cant find my warranty but i have not had my iphone for a year.
    User damage is not covered under warranty.
    iPhone 5 screen replacement is $129 US.
    See this -> https://www.apple.com/support/iphone/repair/screen-damage/
    Also the Apple website keeps asking me to put iphone serial number in but how can i do that when my iphone screen wont turn on
    See this -> Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support

  • HT1692 my iPhone4 screen is broken and i need my contacts list ?

    MY IPHONE4 SCREEN IS BROKEN I NEED RECOVER MY CONTACTS A.S.A.P

    Open the contacts app on your computer  or go to iCloud.com

  • HT1766 I lost my iPhone and would need to recover the photos, notes, etc., from my last backup

    I lost my iPhone 3GS a few days ago and I want to recover all the photos, notes, etc., from my last backup. How can I do that?
    Thanks!

    Backup from where?  itunes or icloud?
    http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
    Go to Settings>General>Reset and tap Erase All Content and Settings.  This will erase your phone.  Then you will go through the setup screens again as you did when your phone is new, and when given the option, select Restore from iCloud Backup.  Or choose a backup in itunes if that's where it is.

  • My iphone was lost and I need to access my photos from my computer using icloud.  How do I do this?

    My iphone was either lost of stolen. I am able to access my contacts from icloud, but I don't know how to access my photos.  Is this possible?  if so, how?

    Hi deekswife,
    Welcome to the Apple Support Communities!
    If you want to view Photo Stream photos on a Windows computer you will first need the iCloud Control Panel installed. Once installed, there will be an iCloud Photos location selected on your computer. Please review the following article as a reference.
    iCloud: Set up My Photo Stream
    http://support.apple.com/kb/PH13693
    On a Windows computer
    Install the iCloud Control Panel if it isn’t already installed on your computer.
    Open the iCloud Control Panel, then turn on Photos.My Photo Stream is set up by default. To turn it off, click Options, then turn off My Photo Stream.
    To change the iCloud Photos location on your computer, click Options. Click Change to choose a folder, then click OK.
    Click Apply.
    I hope this helps,   
    -Joe

  • Accessing the internet, I can google and get search results but the screen stays dark and doesn't load, accessing the internet, I can google and get search results but the screen stays dark and doesn't load

    what is the problem when the screen goes dark and you cant' access the search items, also i find it strange that I can access you tube but can't access internet thru safari??

    Couple of things you could try : clearing your Safari cache (Settings > Safari > Clear Cache and also try Clear History). You could also try a reset : press and hold both the sleep and home buttons for about 10 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Maybe you are looking for

  • From which infotype we get details about empoyee group ,subgroup company co

    From which infotype we get details about empoyee group ,subgroup company code.  based on the selected job position for new employee.

  • LCM Automation

    How can Lifecycle Management (LCM) migrations be automated using the Command Line LCM utility? Are any examples or documentationavailable? I manually created the desired migration xml file but not sure how to include it in an automated daily routine.

  • Icloud account email doesn't send

    Hi, when I compose and send an email in my icloud account on my ipad, it doesn't send, but puts it into my outbox.  Have tried to send it numerous times from there, but with no luck.  My other email account is a gmail, and that sends with no problem.

  • Acrobat XI Deletes Header When Adding Footer

    I just started having this problem. I add a header to an Acrobat XI file and it's OK. When I attempt to update the header/footer and add the page number in the footer the content in the header is deleted. I've uninstalled and reinstalled Acrobat and

  • Plam M515 : Strange things Locking up

    Hey : Got a good one.MY Palm515 is acting weird.  Ithought it was the battery going bad. So I got a new Batt. Everything was fine. Until   LOCK-UP  the screen Freezes , then won't power off , then I do resets,   works two or three minutes. Locks up a