My iphone screen is not visible - i can hear texts and calls, but cannot access them

I have an iphone 4s and I am not able to see the screen - it's blank, however, I can hear when I receive a text and call.

no you cant

Similar Messages

I have an Iphone 5 and i can send text and call but cant recieve either

Please help brand new iphone 5 just activated today everything works great except i cant recieve text or calls but i can send both

questions:
- are you using imessage?
- do you have coverage from your carrier in the area you are in?

My iPhone screen is black. I can hear it ring but cannot answer. Help!

My iPhone screen is black. I can hear it ring but cannot answer. Help!

See this Discussion
https://discussions.apple.com/message/19521062

I can hear people I call but when I speak, intermittently, people can't hear me

I can hear people I call, but intermittently, by which I mean sometimes or on and off they can't hear me speak. I have tested the mike by recording a voice message and there is nothing wrong with the mike. I took the first blackberry back and I could not get it to malfunction in the shop but they gave me a new one anyway.
New phone, same problem, I am talking and people say "I can't hear you" and then the sound comes back. It is impossible to hold a phone conversation. I hate this rubbish phone with all this fancy stuff BUT IT'S USELESS AS A BASIC PHONE BECAUSE I CAN'T HAVE A PHONE CONVERSATION.
Two new "phones" but same problem.
Must be a design problem with Blackberry Curve 8520 "Smartphone"... yeah, right, as smart as a brick.
And I am stuck in a 2 year contract with Orange.
Any ideas, anyone, other than a hammer?

I had the exact same problem!! People intermittently couldn't hear me on a call, but I could hear them fine! Went into Apple and explained the situation, said I had full signal, I used a case so it couldn't be a signal issue, said it wasn't my face touching the mute button, which I know people have been having problems with, I checked whilst on the call and that wasn't it...the lady on the genius bar looked at me like I was a nutter, I think she thought I was just trying to get a new phone...but I'd only had it 3 weeks....the phone was in pristine condition no scratches, no nothing! Anyway she tried to explain to me in the most patronising way that it wouldn't be a hardware problem, that it was something to do with the software?!? So then she wanted to test it and obviously the problem wouldn't happen, the phone worked fine and she said take it away, if the problem persists come back in two weeks....well I went crazy and said that this is ridiculous the principle point of this phone is for making and receiving calls and it is no use to me if it can't do that!! She agreed and still said take it home and come back when it happens! I refused and said it was ridiculous, I love Apple and they really do look after their customers but I was angry that I couldn't prove...anyway she then begrudgingly went and got a new handset, this one has been perfect so far...so best thing to do is go into the apple store and just persist and they should give in, I'd really like to know what the problem is, If it was me, a software or hardware problem...if anyone finds out!!

I have no sound alerts on my iphone5. My software is up to date. I can hear on a call but I have no text alerts, no ringtones, nothing that involves sound! Everything was okay a few hours ago. I have no idea how this happened. Please help!!

I have no sound alerts on my iphone5. My software is up to date. I can hear on a call but I have no text alerts, no ringtones, nothing that involves sound! Everything was okay a few hours ago. I have no idea how this happened. Please help!!

I tried the compressed air, Qtip, etc... still nothing. Called Apple again.... and we did a complete factory reset from iTunes, wiping everything out... still no sound, which proves that it is a hardward problem, under warranty, I have to have phone replaced No Apple repair centers within 300 miles of me! So... shipping phone off today. Bummer.

I can hear people on call but sometimes they can't hear me, it maybe fine for afew mins but then sound drops again? Anyone have this problem and find a solution? Thanks.

I have an Iphone 4 13.5 GB, iOS 7.1.2. Currently when I make a call or someone calls me, I can hear people on call perfectly but sometimes they can't hear me. It maybe fine for afew mins but then sound drops again? Anyone have this problem and find a solution? Thanks.

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

TS1630 i am having problem with my iphone 4S speaker. apparently, i can hear ringtone and alarm, but i cant seem to play music on speaker. HELP!

i dont know what happened to my Iphone. I cant play music on speaker anymore. and when i pressed on volume up and down buttons there is no show of increased or decrease sound. i need help. but i can listen to music and adjust the sound while i m on earphone. and i can hear ringtone, alarm and all. just the problem with playing music. THANKS!

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting, but it can cure some glitches.

TS1630 Hi have a problem with the speaker on my iPhone 4S. I can hear people during calls but phone has no sound for media or ringtones etc. any ideas?

HI
I Am having a problem with the sound/speaker on my iPhone 4S. Have no sound for media services ie iTunes but I can hear people when they ring me. Any ideas?
thanks

If you have a docking station try putting it on there. I lost my sounds, docked it and they came back immediately.

Time machine backups visible but cannot access them to retrieve old photos.

hello community.
i recently purchased a newish macbook pro. i restored it from a time machine backup with no problems. i got a new computer because all my music and photos wouldnt fit. so the old photos i had backed up a few months ago (then deleted because of no space) werent put back on because of more recent backups i made then restored the new comp to. NOW. i cannot access the old time machine backups even though they are visible in the "star wars" screen when i enter time machine. i cannot click on a backup and retrieve those photos i had backed up ages ago but i can see all of them from about two years ago.
i have tried unplugging, verifying with the disk utility(all of which came up fine), and shouting. all of which do not work. any ideas? i feel like im missing something really simple.
thanks!

In the Finder, right-click or control-click the folder icon and select
Show View Options
from the contextual menu. In the dialog that opens, select None from the Arrange by menu. Close the dialog, enter Time Machine, and try again.
Another reason why items in a snapshot might not be selectable is that the time-travel view is open on a secondary display. Move it to the primary display, or if necessary, exit and disconnect the external display.

TS3297 got internet connection. can go to itunes store and purchase, but cannot access my account or download anything from my cloud

when i go to the itunes store, i can browse the store and purchase items. but it will not allow me to access my accout to see purchased items, or download tracks that are in the cloud. any help would be most welcome..

Hi. you definately have the same issue as i did. and it seems others do as well. after trying several things that didn't work. I had to shut down my mac, which is only a week old. upon restarting i had to hold down left command+R . In the top bar i had to select utilities. this is were i'm struggling to remember the intricases of the operation. i had to type reset password as one word and press enter. i cant rememember if i had to restart again or not! It brought up the box asking which language you wanted to use, chose english entered it. Again my recollection isn't good, not sure what happened next but it may have been one more box or my home screen. Entered my password went to itunes and logged in perfectly normal. I know this is a very sketchy version of events, and i wish i could recollect it in perfect step by step explaination. But having been on the phone for over an hour and trying so many different things , it became a bit of a muddle..
I also have an iphone and a windows pc on the same network, they were both able to log into and operate itunes correctly. so i knew it had to be my Mac..
Good luck..

HT4623 After IOS 7 update, my email screen is blank white. Although I hear my email notifications, I cannot access them. I have done a hard reboot and reset settings with no success. Any suggestions?

After updating ipad2 to IOS7, my email screen is blank white. I can hear email notifications. I have done hard reboot, powered on and off plus reset setting to default with no success. Any suggestions?

Hi redhuggybear84010,
Welcome to the Support Communities!
The first thing I would suggest is to close all of your open apps, restart, and reset your iPhone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, Reset All Settings on the iPhone. This information can be found in the iPhone User Guide:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset iPhone settings. Go to Settings > General > Reset, then choose
Reset All Settings: All your preferences and settings are reset.
If the issue still persists, follow the troubleshooting steps below:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Cheers,
- Judy

I can hear my incoming calls but the person on the other line can't hear me. How can I solve this problem?

It's been more than a week since I had this problem.
As I said I can mostly hear the person on the line but the person on the other line cannot hear my voice.
How can I fixed this problem? Do I have to go to the apple store? My warranty has expired and I can't get to the apple store easily becasue it's too far from where I live:( Please help.

Does your iPhone say headphones when you adjust the volume, even when they are disconnected?
You can try disconnecting and reconnecting the headphones 5-6 times or restoring the iPhone.
If that doesn't do it, you can setup service for the iPhone online or have a Genius take a look at it.

When making a phone I can hear the other caller but they can't hear me

No one can hear me when i make I phone call but I can hear them ??? I've tried the voice memo and that seems to work fine !!! Has Any one got any ideas that could help me please ???

you need to isolate wetyher or not its a hardware issue.
make a voice memo. (if there is sound then, your bottom mic is fine.)
Make a video (if there is sound then your speaker mic is fine.)
if those dont work restore to factory settings and setu p as new, if the issue persists, setup replacement
if you have sound, try resetting your network settings. (settings general>reset>reset network setting THIS WILL DELETE ANY SAVED WIFI PASSWORDS.)

Can make calls but cannot receive them!

Hello,
I was successful in activating my iPhone. The process was completed eleven hours ago. I transferred my old cell phone number to my new iPone. Now I can make calls, but when someone calls me, my old cell phone rings. How can I fix that?
Patrick

Patrick:
Same here. Everything works -- except incoming calls.
The activation email I got Friday night said my old phone was set to be turned off "on or after" 9:52 pm Saturday (24 hours after my original activation). Phone started working overnight Friday night -- but as of Sunday 9:20 am EDT, incoming calls are STILL going to my old phone.
This would appear to be a network issue involving ATT and the old carrier.

I can open the e-mail but cannot access the inbox

I open my e-mail address gerogesharon9999. The site open but the normal window is not displayed. On the right side is in-box. trash, etc. I click on the open in-box and nothing happens. I cannot access anything when this opens.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

My iphone screen is not visible - i can hear texts and calls, but cannot access them

Similar Messages

Maybe you are looking for