My iphone screen went black
my iphone screen went black
Try these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
copied from Troubleshooting iPhone hardware
Similar Messages
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Randomly today, my iPhone 4 screen went black. I can receive calls and I see volume levels. Screen black.
I am seeing the same thing. After I enter my password, the screen goes black. I can still see the sound level, and I have the home button triple press to show the negative of the screen. So when I triple press it, the screen goes white with a black volume level displays. A hard reset fixes it, but it has happened 5 times in the last 3 days. Never happended before that. I'm hoping it coinsides with the latest software upgrade, and they can fix it.
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My iPhone screen went black and won't turn back on.
Yesterday, my iPhone 4S screen went black and won't turn back on. So I tried just letting charge but after an hour nothing happened, so then I switched out the chargers and made sure the outlet I was using worked. But it still was black. Then I did a little research and I tried to put it into DFU mode but my power button has been broken for a few months now, so that didn;t work either. Then I tried restoring it, but my computer didn't recognize it!!! So then over night I let it rest with no power source connected to it. This morning I plugged it back into a power source and it showed the charging icon. I'm pretty that means it's still running, but I'm not an expert. PLEASE HELP!
If you have got a different USB Sync cable try to charge your iPhone with that as there are possibilities that your current USB cable or Power Adapter is not Charging your iPhone. If it still doesn't work make an appointment to Nearest Apple Genius Bar
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My iphone screen went black and none of the buttons wok after putting on my dock.
my iphone went black after i out it on my dock. its completely unresponsive, ive tried to reset it but nothing happens.
If you have got a different USB Sync cable try to charge your iPhone with that as there are possibilities that your current USB cable or Power Adapter is not Charging your iPhone. If it still doesn't work make an appointment to Nearest Apple Genius Bar
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IPhone screen went black and wont come back on.
Yesterday, I accidently turned my iPhone's brightness all the way down which caused the screen to go black. The phone is on because I can take screenshots and lock and unlock the lock screen. Also im getting notifications but cant see them. Ive tried everything from taking the battery out to calling Apple Customer Service, but the screen is still black. HELP!!?
Did you also try to connect in recovery mode?
If you can't update or restore your iOS device
Also check this article again:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support -
The description says it all.....my lock button on the top is broken (iPhone 4).....not sure what to do.....any ideas?
Take it in for repair.
Genius reservation http://www.apple.com/retail/geniusbar/ -
My iphone screen went black and wont turn back on .. HELP
HELP !!!!!!!!!!!!!!!!!!!!!!!!
Your phone may be out of battery or may have shut down due to overheating.
Try plugging it into its charger. If an empty battery with a charging symbol appears, you're good. Just let it charge for a few minutes.
If you were using your phone excessively and it is extremely hot, wait until it cools down then turn it on again. -
My iPhone screen went black. Is there anything I can do to make operational?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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what to do when Iphone screen went black, but the messages alerts are still coming through?
Hello Asia95,
Thank you for using Apple Support Communities!
From what you describe it sounds like the phone is still on, and functioning except the screen is black so you cant see anything.
I would recommened these steps from the article iPhone: Hardware troubleshooting found here http://support.apple.com/kb/TS2802.
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
All the very best,
Sterling -
my iphone fell on the floor and the power botton wont work and also the screen went black i already tried to reset it throun itunes but the phone did not connect and i dont know what to do
You can take it to Apple and get replaced as long as you pay for the replacement.
Allan -
I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?
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My iphone's screen went black and now it won't stop vibrating..
My iPhone's battery was at 20% and I tried calling my fiance and the phone's screen went black. When I tried turning it on/off, it starting vibrating out of control, and it still is. I tried plugging it in but iTunes can't detect it. Help!!
hold down the two buttons past the sliding powere bar If it dont work let the battery run down
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I was downloading a Bosesoundtouch update on my iphone. Screen went black and now I cannot see anything.
Any suggestions?try a hard reset, hold the sleep.wake button and the home button down at the same time until the apple logo appears, it generally fixes this issue
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My iphone 4s screen went black, then siri stopped working, now the phone wont charge
My iphone 4s screen went black, but Siri was still working and then a little bit later Siri stopped working. I then let the battery go dead and have plugged it into my laptop and it is not responding. I tried holding the lock button and home button for 10-15 seconds but that did nothing. Any ideas on what the problem could be?
Hi
how old is the device as the battery may need replacing or if no help visit your local apple store or contact support
good luck -
I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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