My iphone shuts down and it dosen't restart

hello
my iphone is shuts down before 8 hours ago and i cant restart it i dont know why , its high battery , can you help me please ?

If you didn't see anything at all your phone has defective hardware. Connect to the charger again, and while connected hold both buttons. If the phone comes back on, but goes off when you disconnect the charger, you have a bad battery. If it doesn't come on at all you have a hardware failure of the phone. If you see any instructions on the screen, such as an image of a phone connecting to iTunes, follow them; your phone may need to be restored.

Similar Messages

  • HT1349 my mothers iPhone shut down and didn't turn back on and it was not dead

    my mothers iPhone shut down and didn't turn back on and it was not dead

    See https://discussions.apple.com/docs/DOC-3763.

  • TS1538 my iphone shut down and will not turn on.  how do i get it to turn on?

    my iphone shut down and will not turn on.  how do i get it to turn on?

    Connect iPhone to Wall Charger for 10 minutes it may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • My iPhone shut down and factory reset itself for no reason, and now when I plug it into my computer or any power source, the apple shines but it doesn't get any further than that. How can I fix it?

    My iPhone shut down and factory reset itself for no reason, and now when I plug it into my computer or any power source, the apple shines but it doesn't get any further than that. How can I fix it?

    Try Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • HT1766 After I click the button updates in my iphone, my iphone get started but after that iphone shut down and could not be open. Please advise .

    After I click the button updates in my iphone, my iphone get started but after that iphone shut down and could not be open. Please advise .

    Hello Wilson@w,
    The article linked below details the process of placing your device in recovery mode in order to complete the update.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Cheers,
    Allen

  • HT201210 I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

    I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

    Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.

  • My iphone shut down and won't start up

    my iphone shut down and won't start up.  HELP!

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My iphone shuts down and wont turn back on. any help please

    my iphone shuts down by itself and wont turn back on, what should i do?

    If you didn't see anything at all your phone has defective hardware. Connect to the charger again, and while connected hold both buttons. If the phone comes back on, but goes off when you disconnect the charger, you have a bad battery. If it doesn't come on at all you have a hardware failure of the phone. If you see any instructions on the screen, such as an image of a phone connecting to iTunes, follow them; your phone may need to be restored.

  • HT4137 My iphone shut down and it wany turn back on and i already tried to reset it! What can I do to get it back on!

    My iphone 4 shut down and I cant get it to turn back on and I alredy tried to reset it! What do I do to get it turned back on!

    Hello Tammy 78,
    It sounds like your phone will not power on after it turned itself off unexpectedly. I would use this section of the following article to help you resolve the issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Iphone shut down and wont turn back on. Help me!!!

    iphone 4 shut down and wont let me turn back on. Help me!!!

    Reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • My iphone 5 keeps shutting down and then won't restart with buttons. Apple changed the phone and this one does it too .

    My iphone 5 keeps shutting down . Then I can't restart
    It . The buttons will not work unless I hold them both
    Down for ages.
    Apple said it was hardware and changed the phone and gold
    Me to restore the phone from back up -
    Now this phone is doing the same thing ?????

    I am thinking the same thing -
    Such a nuisance - they just changed it
    And gave me reconditioned phone
    Etc but this one is doing exactly the same
    Not sure if its back up
    But it never did it on my iphone 4 withy he
    Same back up x

  • IPhone shut down and won't turn back on

    Hello everyone,
    I've been enjoying my iPhone for quite some time and recently used the iPod function and docked the iPhone to my iPod Hi-Fi sound system...suddenly the screen goes all white and the phone shuts down. I tried to turn it back on and it wouldn't budge, i've attached it to the charger for about 4 hours now and still nothing. I've tried the home and power button reset but that didn't do anything...If anyone knows what's going on here, please let me know. Thanks for lookin!

    If you have charged it directly to the USB on your computer, and not on a hub the only thing that I can surmise is that it is down beyond repair.
    You cannot reset since there is no lock.
    I suggest you take it to the nearest Apple Store or AT&T Store, wherever you bought the phone and see where that leads. Of course you can also call AppleCare.
    mikeab

  • 4 week old Iphone shut down and wont charge or work in any fashion.

    My new iphone  (4 weeks old) shut down today and will not work in any fashion. Will not charge, is not recognized by computer when plugged into the usb port. It is an expensive paper weight. I have looked at the apple website and tried all their trouble shooting suggestions.

    try the force restore option, its perfect for your situation
    try force restore in the following way
    1) make sure the phone is off
    2) Open iTunes on your computer
    3) press the home button and keep pressing it and at the same time connect the handset

  • I have downloaded photoshop elements 12 on mac. But the program keeps shutting down and i have to restart it the whole time.

    I have tried deleting the program and reinstalling it but it is not working.  It is really annoying since I use it for my photography business.  I can not work in a program that keeps shutting down. 

    You must always, always use the uninstaller in the PSE 12 folder in applications. Unfortunately, you broke some stuff by moving the program that way, so now I'm afraid you have a bit more work to do. First, download and run this:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    That will not actually remove anything, but it frees things up so you can go around and manually remove stuff. After running it, you will need to scurry around your hard drive and trash all the bits you can find. Start in your username>library>preferences. To see that library, option click Go menu in the finder and it will appear below the little house for your user account. look especially for files beginning com.adobe.whatever. While you're in that library go to the saved application states folder and delete anything pertaining to PSE.
    Next you need to go to the library at the top level of your hard drive>library>application support>adobe and delete all the PSE stuff in there. That library isn't exactly hidden, like the user library, but it's hard to get to. The easiest way is to go to the finder preferences>sidebar and turn on Hard Disks under Show these items in sidebar. Then the next time you open a finder window your hard drive will appear in the list on the left side of the window. Click it and the library you want for this will appear in the top level of results.
    Finally, after reinstalling PSE, be sure to immediately go to editor>help>updates and update to 12.1, then repair permissions.

  • I wanted to update the software, but my iphone shut down, and cannot even restore back. why?

    I decided to update the software, but it failed. Itunes icon came out. I decided to restore back, but it says that I have an error. The iphone was working perfect before updating.

    work through this
    http://support.apple.com/kb/HT1808

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