My iPhone shuts down randomly and the only way to turn it on is to reset it, why?

It only turns on if it is charging and I don't know what's wrong it's been doing this since I bought it.

Make sure the battery is charged.
If it's not a battery issue, restore your iPhone.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

Similar Messages

  • My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

    My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My iphone shuts off randomly and the button is too sensitive. Like I don't even press the lock button and it shuts off. This happened after the 7.1 update. It's on the iphone 5.

    My iphone shuts off randomly and the button is too sensitive. Like I don't even press the lock button and it shuts off. Also when my finger barely rubs over the lock button, it shuts off too. This happened after the 7.1 update. It's on the iphone 5. Someone help me. I just want to fix this. Maybe if it's possible I can disable the lock button.

    The lock button does not turn OFF the iPhone. It will give you a screen with the option to turn OFF the iPhone. Possibly the battery is faulty. Make Genius reservation and take iPhone to Apple store for free battery diagnostic testing and evaluation.

  • HT201270 why my Iphone 5 goes into search for days and the only way to get it working is to reset it via itunes. i am on EE network

    why my Iphone 5 goes into search for days and the only way to get it working is to reset it via itunes. i am on EE network

    Try a SMC reset:
    http://support.apple.com/kb/HT3964
    Try a NVRAM/PRAM reset:
    http://support.apple.com/kb/HT1379
    If no joy, take it back, and take full advantage of your warranty!
    You also may want to let Apple know about this as well:
    http://www.apple.com/feedback//
    I wish you the best

  • Can someone at least give an explanation why the phone suddenly goes dead ?I've experience it and the only way to turn it on is to do a hard reset.Is it a software design.technical explanation please.Thanks

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    Make sure the battery is charged.
    If it's not a battery issue, restore your iPhone.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • (Mountain Lion) suddenly the screen turns black, and I have to use the switch to turn it on. And, the screen turns to zoom, and the only way to turn to normal is to close the window and start all over again?

    (Mountain Lion) suddenly the screen turns black, and I have to use the on/off switch to turn it on. And, the screen turns to zoom, and the only way to return to normal is to close the window and start all over again?

    Does the screen go black while you are using the machine? ...or after it has sat idle for a bit?
    If it happens while you're using the machine, check to see if a hot corner has been set for sleep. You can do that here: System Preferences > Desktop & Screen Saver > Screen Saver and click the button labelled "Hot Corners..." in the lower right.
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    In either case, pressing any key on the keyboard should bring it out of sleep.
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    If this happens while in Safari, and you are using an Apple Magic Mouse, a default setting applicable to it is that a soft double-tap on the mouse will zoom the Safari window. A second double-tap will bring it back.
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    I used it in the rain a few days ago, it also vibrates despite the setting being off.... any fixes please? Thank you

    Try "Sleep" from Apple menu.
    If that does not help, contact Apple.
    Buying a new one is a good idea.
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        twinsfan2013, the software for some 3rd party applications can affect the performance of your device. Although you've uninstalled a few application, the issue may still remain on your phone. I recommend that you back up your device at Verizon's cloud or Backup Assistance and then hard reset your phone if the power cycling issue persists. For more device support, click http://bit.ly/y5iuoj
    Lasina_VZW
    Follow us on Twitter @VZWSupport

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    I've experiencing the same problem.
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  • I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone?

    I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone? Also, why is it if I do need a new phone I can only get a refurbished one when I am paying insurance every month?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
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    After having shut down after installing updates, when I restarted and tried to open a word doc, it started opening ALL the word docs and the only way I could stop it was by"force quit"  . This is REALLY annoying!!

    May be it is the Resume feature.
    System Preference > General > Number of recent items
    Uncheck the box next to      "Restore windows when quitting and re-opening apps".
    Best.

  • HT1430 My ipad2 shut down randomly and than start. Problem is remain after reset. Please help!

    My ipad2 shut down randomly and than start. Problem is remain after reset. What is the solution.

    You can try restoring your iPad as new using iTunes on your computer. This will load a new copy of the iOS software onto your iPad.
    If this doesn't work you may have a hardware problem and will need to contact Apple Support.

  • My macbook pro shut down randomly and appears this relator Interval Since Last Panic Report:  4442 sec Panics Since Last Report:          8 Anonymous UUID:                    BC46CCBC-63B1-9839-7B42-7815855576DE  Sun Apr 13 17:02:19 2014 panic(cpu 2 calle

    My mac book pro shut down randomly  and appear this message:
    Interval Since Last Panic Report:  4442 sec
    Panics Since Last Report:          8
    Anonymous UUID:                    BC46CCBC-63B1-9839-7B42-7815855576DE
    Sun Apr 13 17:02:19 2014
    panic(cpu 2 caller 0xffffff7f91abaf1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff81006f4000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81005c2ef0 : 0xffffff800f81d636
    0xffffff81005c2f60 : 0xffffff7f91abaf1a
    0xffffff81005c3030 : 0xffffff7f8ffad88c
    0xffffff81005c30f0 : 0xffffff7f9008085a
    0xffffff81005c3130 : 0xffffff7f900808b8
    0xffffff81005c31a0 : 0xffffff7f90346280
    0xffffff81005c32d0 : 0xffffff7f900a9345
    0xffffff81005c32f0 : 0xffffff7f8ffb465f
    0xffffff81005c33a0 : 0xffffff7f8ffb20f6
    0xffffff81005c35a0 : 0xffffff7f8ffb3a1f
    0xffffff81005c3670 : 0xffffff7f90f798fe
    0xffffff81005c3730 : 0xffffff7f90fa4fe8
    0xffffff81005c37b0 : 0xffffff7f90f8c420
    0xffffff81005c3810 : 0xffffff7f90f8cd01
    0xffffff81005c3860 : 0xffffff7f90f8d1b3
    0xffffff81005c38d0 : 0xffffff7f90f8da13
    0xffffff81005c3910 : 0xffffff7f90f58e9f
    0xffffff81005c3a90 : 0xffffff7f90f89f4f
    0xffffff81005c3b50 : 0xffffff7f90f57938
    0xffffff81005c3ba0 : 0xffffff800fc6f789
    0xffffff81005c3bc0 : 0xffffff800fc70d30
    0xffffff81005c3c20 : 0xffffff800fc6e74f
    0xffffff81005c3d70 : 0xffffff800f898c21
    0xffffff81005c3e80 : 0xffffff800f820b4d
    0xffffff81005c3eb0 : 0xffffff800f810448
    0xffffff81005c3f00 : 0xffffff800f81961b
    0xffffff81005c3f70 : 0xffffff800f8a6546
    0xffffff81005c3fb0 : 0xffffff800f8cf473
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f91aad000->0xffffff7f91abffff
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f91aa8000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8feb2000
                dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f91a94000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8fdf3000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8ff38000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8fef5000
             com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8ff 4c000->0xffffff7f901effff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8feb2000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8ff38000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8fef5000
             com.apple.nvidia.nv50hal(8.1.6)[BF3CC142-4112-3E23-BCE2-CDCFD5811DDA]@0xffffff7 f901fb000->0xffffff7f904cefff
                dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8ff 4c000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8feb2000
             com.apple.GeForce(8.1.6)[53B70964-14A7-378B-9D8E-A36D2D1FAE18]@0xffffff7f90f450 00->0xffffff7f91012fff
                dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f8ff 4c000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8ff38000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8feb2000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8fef5000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x000000000f600000
    Kernel text base: 0xffffff800f800000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 523525394735
    last loaded kext at 271822564222: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7f91bbe000, size 65536)
    last unloaded kext at 334392021225: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7f91bbe000, size 57344)
    loaded kexts:
    com.epson.driver.EPSONProjectorUDAudio          1.30
    com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.13.12
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDA          2.4.7fc4
    com.apple.filesystems.autofs          3.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.GeForce          8.1.6
    com.apple.driver.AppleMikeyDriver          2.4.7fc4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.11d1
    com.apple.driver.AppleUpstreamUserClient          3.5.12
    com.apple.driver.AppleIntelHDGraphics          8.1.6
    com.apple.driver.AppleIntelHDGraphicsFB          8.1.6
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.driver.AppleLPC          1.6.3
    com.apple.driver.AppleMuxControl          3.4.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBCardReader          3.3.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.6
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.5
    com.apple.driver.AirPort.Brcm4331          615.20.17
    com.apple.driver.AppleUSBHub          635.4.0
    com.apple.driver.AppleAHCIPort          2.6.6
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.iokit.AppleBCM5701Ethernet          3.6.2b4
    com.apple.driver.AppleUSBEHCI          621.4.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.8
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.8
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.4.7fc4
    com.apple.kext.triggers          1.0
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.4.7fc4
    com.apple.iokit.IOHDAFamily          2.4.7fc4
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.7f2
    com.apple.iokit.IOAudioFamily          1.9.2fc7
    com.apple.kext.OSvKernDSPLib          1.12
    com.apple.nvidia.nv50hal          8.1.6
    com.apple.NVDAResman          8.1.6
    com.apple.driver.AppleSMC          3.1.5d4
    com.apple.driver.IOPlatformPluginFamily          5.4.1d13
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6
    com.apple.iokit.IOUSBMassStorageClass          3.5.2
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          623.4.0
    com.apple.driver.AppleUSBMergeNub          621.4.6
    com.apple.driver.AppleUSBComposite          621.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.5
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
    com.apple.iokit.IO80211Family          530.5
    com.apple.iokit.IOAHCIFamily          2.5.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBUserClient          630.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBFamily          635.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.8

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    http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
    What you can do to use it is download gfxcardstatus from http:gfx.io and force the graphics to Intel. That will lessen the panics at the expense of graphics speed.
    You may be eligible for a depot repair, which is a flat rate of about $310. Ask at the Genius Bar. Take along a printout of your panic.

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