My iPhone totally locked up - I cannot turn it off and the screen just will

not move -- its been this way for about 2.5 hours
iPhone Windows Vista

You need to reset it by holding down the power button and the home button for 8-10 seconds and all should be fine.

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My iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black

my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??

christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702

My iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help

my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help

Hi Ellen,
Welcome to Apple Support Communities.
It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
If you see the issue in multiple apps, restart your device.
If restarting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason

TS3274 My ipad has stopped working, I cannot turn it off as the screen does not appear to be working

Help.
My Ipad will not respond, the screen has stopped working and I cannot turn it off

My ipad mini just lost screen. I tried the hold both buttons down and i did see the apple logo, but didnt fix it. i know its alive, because it beeps when i connect it to power or computer. Are there any other fixes? I received this as a door prizeon black friday and have no receipt?? but i did register it. what should i do?

My mini i pad has frozen. I cant turn it off and the screen doesnt function. It has frozen with a message on the screen saying ive run out of storage in i cloud and has two boxes for either close or settings But i cant get out of this screen Any ideas?

Hi
My mini i pad has frozen. I cant turn it off or opporate the screen. I have a nessage on screan telling me my storage is full in i cloud but I cant navigate to settings or close

Try this to get rid of the message.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT5278 Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my opti

Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my options?

Thanks to everyone who responded and related subject helped. Holding the home button and power button simultaneously for 10-15 seconds does unlock the screen. I can now use my ipad again. However, a futher problem has arisen since updating to IOS6 and activating icloud at same time, Although not sure if its related. The problem is that when connected to my PC the itunes message appears 'Cannot read ipad'. It instructs you to restore but keeps timing out after about 1 hour. This maybe internet issue but can't understand why itunes cannot read my ipad. May need to completely erase all content & reset. Or any other suggestions why this has happened?

HT1296 Since I downloaded iOS 7, my iPhone is constantly turning itself off and the battery useage is twice what it used to be. I want iOS 6 back! How do I uninstall iOS 7?

I downloaded iOS 7.0.2, and now my iPhone 5 keeps turning itself off and the battery useage is twice what it was. I want iOS 6 back! How do I uninstall iOS 7?>

So, after it charged and was still plugged in, I deleted the Exchange account and then reset it holding down the sleep wake buttons until the apple logo appeared. I also changed the limit on my emails to 3 days instead of 1 week. It turned on, so I turned it off and let it charge overnight. This morning, it stayed on for 3 whole hours and then shut itself off again. I had to try 5 times to get it to come back on. Now, a message appeared that Exchange cannot verify a server, I can't see the full name of the server anymore, but it is *.hotmail.com GlobalSign Root CA from Microsoft. So I'm selecting Accept to see what happens. I'm very discouraged, I need my phone to be reliable for my work. It was reliable for 11 months without one problem, and now since I downloaded iOS 7, it hasn't been on for one full day since.

Hello. My iPad2 shows a message of iCloud Setup "Ingnore or Settings". When I press on either, it doesn't do anything. Screen is totally frozen. I have turned it OFF and ON and the message keeps coming back. Any ideas of what to do? Thanks

Hello.
My iPad2 shows a message of iCloud"Ignore or Settings". When I press on either "Ignore or Settings" it does not do anything. The screen is totally frozen. I haved turned it OFF and ON , but message keeps coming back.
Any ideas?
Your help is highly appreciated.
Thanks,
Caro

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

HT200101 i make voice toggle . i cant turn it off and my screen locked too plz i need help

i make voice toggle . i cant turn it off and my screen locked too plz i need help

You're gonna have to figure out a way to call AppleCare...there is no AppleCare where you live...somewhere, & ask to talk to "Account Security". Here's a list of worldwide support numbers:
http://support.apple.com/kb/HE57

My ipad2 just froze. I cannot turn it off. The circular moving icon is in the center of a black screen?

My ipad 2 just froze. I cannot turn it off. The circular rotating icon is in the center of a black screen?

Try this; Keep the Powerbutton and the Homebutton pressed at the same time until you see the Apple logo on your iPad screen.

My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
Either go to www.icloud.com and perform a remote wipe of the device via FMiP, or download the FMiP app to another iOS device and do it from there.
A remote wipe will also restore the device back to factory settings.

HT4528 my iphone 4 just turned off and the screen is black and it wont turn on . its in perfectly good condtion and ive had it since april , help please?

my iphone 4 just turned off and the screen is black and it wont turn on . its in perfectly good condtion and ive had it since april , help please?

I've tried that. It doesn't work. The only thing that happens is the apple comes up. I've tried holding the home as I'm plugging it in and keeping it held for a few minutes, but nothing happens. My iTunes doesn't even read that it's connected.

I was using my 3rd generation ipod touch and i turned it off and the loading screen wont turn off to allow my ipod to turn off, help!!

I was using my 3G ipod touch and i slid the power off button to turn it off and the loading screen before it shuts off wont allow my ipod to turn off. i cant do anything because my ipod has the loading screen still on it. HELP!!

Try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. Then try shutting your iPod off again.
B-rock

When I'm browsing on Safari, it all of a sudden cuts off and the screen turns blue. It turns blue for about 5 seconds and then returns to the desktop screen. Any idea what's going on?

When I'm browsing on Safari, it all of a sudden cuts off and the screen turns blue. It turns blue for about 5 seconds and then returns to the desktop screen. Any idea what's going on?

Anna...
Could be the graphics card.
Run the Apple Hardware Test

My mac wont turn on. It is charging and the on light is on when the computer is shut but once I open it the light turns off and the screen is black. I turn it off and then on again and the start up noise goes but it is still black - Help!?

My mac wont turn on. It is charging and the on light is on when the computer is shut but once I open it the light turns off and the screen is black. I turn it off and then on again and the start up noise goes but it is still black - Help!?

Claire, please post your machine specs as requested. There are some variants of the MBP with specific hardware issues. Example: the older "silver key" MBPs with 2.2Ghz and faster processors can have a defective video chipset that produces a black screen or distorted video. That problem is covered under an Apple program that will fix this at no cost to you if you computer is that model.
Do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info..." button. That launches System Profiler for you. The first screen looks like this:
The second line, "Model Identifier" (or "Machine Model" if you are running OS10.4) precisely identifies your MBP variant. Post that, and include it in your equipment info in your profile for future posts. That means people don't have to ask, and you get faster help that is targeted to your specific model. Saves everybody a bunch of keystrokes and you get better advice.

My iPhone totally locked up - I cannot turn it off and the screen just will

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