My iphone was dropped into water and now is frozen on the initialization screen. I would like to retrieve the photos from it before I send it back to the insurance company. Any advice?
I have already tried to upload the photos through a computer that does not have iTunes installed because I am afraid that it will erase everything that is already on the phone. However, it states that the DCIM folder is empty yet the device only has 12 GB of memory free on a 40 GB so obviously there is data on the phone. My Verizon rep recommends just plugging it into iTunes. I have one computer that has not updated to iOS5. Any thought? Thanks in advance.
You could use a third party app on your computer, that uses the iPhone as just an external disk.
There are several like iExplorer, Diskaid, Phonedisk, etc.
Similar Messages
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And when i plug it in to charge it cuts in and out of connection to my computer
- If you did not fully dry the iPod try here:
How to fix a wet iPod or iPhone | eHow.com
- WHen I pod is dry try the following:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
If it still does not work you have a hardware problem caused by the water and service s necessary. -
A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?
I suggested contacting Compub in Nassau St as the info is priceless and worth the trouble of trying to regain?
Any thoughts? The poor lady is very distressIf she has backed up her iPhone she can replace that iPhone and set up the new iPhone from her backup.
You can put the iPhone that went into water into a plastic baggie with either new silica gel packets (preferred) or raw rice and let it sit for 4 - 5 days. After that time remove the phone and connect it to power for at least a half hour. While it is still connected to power reset it by holding down the power and hold button, wait for the Apple logo then let go of the buttons. Might take several tries. If it revives immediately back it up. -
My 3GS was dropped into water-is there anything I c an do to save it? It will power up and I put it through the restore procedure, which it seemed to respond to, but it still won't work. HELP!!
It is very likly dead.
-
my iphone was updated with IOS6 and now it wont play any of my music it just svroles through every song and wont stop i turned it off using the twin keys start and turn off but still no help please can some one halp me this apple softwear is crap
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
Iphone was dropped on floor and it said to restore with itunes. But, it wont restore.
iphone was dropped on floor and it said to restore with itunes. But, it wont restore. what do i do?
sounds like you broke it. You'll need to bring your phone into Apple for evaluation and likely an out of warranty exchange.
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my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
my iphone 5 get into water and in won't turn on, is this covered by apple 1 year warranty if not will apple replace it , and how much?
As wjosten just said:
The replacement phone could be new or refurbished...you don't get a choce...depends on what is in stock. -
I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.
Looks like its fixed. I am syncing it now. A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well. My old phone is now an 8 gig ipod. the books app no longer works and that *****.....but better than nothing...
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i would like to make an upgrade from creative suite cs5 to cs6 what is the price for student edition and what i have to do, i do not found in your website price
There are no upgrades for student editions. You simply buy a fresh license at the discounted price.
Mylenium -
Hi,
I would like to copy my photos (from iphoto) and movies (from i movie) from my Mac book air to my imac in which I also have iphoto and imovie with photos and movies.
My goal is to have a unique source of photos and movies in my imac.
Thanks !
NicolasAs to iPhoto
Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formatted Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
For iMovie support please post in the iMovie forum
LN -
Hi, My Iphone 6 " iOS 8.1" is dropped in water, and couldn't save it back although I tried with dryer and also put it in rice bag for 3 days. The flash light was still on even though the screen shows up nothing at all when i try to switch on after 3 days I put in the rice bag. So,how much it would be cost if I can exchange with new one? Please kindly drop message about how to deal with it. Thank you.
Out of Warranty replacement on iPhone 6 is $299 US, adjust for your location.
It is highly suggested that you make a Genius Bar appointment to avoid delay
if going to an Apple store.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/ -
boughtn iphone5s second hand; the previous owner took their icloud acct off phone i put mine on, last night my phone crashed and now it wont let me restore or do anything says i need apple password from previous owner whobi cant get ahold of anymore, anyone know how to bypass this or am i screwed
MikaholicA wrote:
Their info was taken off because i had put mine onto it....and i know with the other ios 7.0.1 up to 7.0.6 you could bypass so there has got to be a way
Not completely. Apparently it was still signed into their iCloud account with Find My iPhone enabled or you would not get the prompt. There is no way to bypass it. That is the whole point of it's design. It is a theft deterrent.
Feel free to contact Apple although I highly doubt they will help you bypass the theft deterrent that they put in place. Apple Support Numbers -
I would like to upgrade my macbook from 10.6.8 (Snow Leopard) to Mountain Lion. However, app store said that my macbook is not compatible with Mountain Lion? Why can't I upgrade my macbook to mountain lion? And How can I upgrade my macbk to a newer version such that I can download the newest version of imovie?
Here r the system info of my macbook:
Mac oS X (version 10.6.8)
Processor :2.2 GHz Intel Core 2 Duo
Memory: 2 GB 667 MHz DDR2 SDRAM
Model Identifier: Macbook 3,1
IRequirements for Mountain Lion:
http://www.apple.com/osx/specs/ -
Good evening !
Oh sorry I didn't get it was just a title ...
So, as i said, my iphone got stolen like a month ago, and i purchased a new one.
I downloaded other apps in this new iphone and i think i did an error by syncing it with itunes as it seems that it doesn't have all the other apps i downloaded on the other iphone.
So I would like to know how to get back all my apps ?
Thank you very much
PS : it is the same account that I use.actually I found the solution :
http://www.igeneration.fr/itunes/astuce-votre-historique-d-achats-itunes-12056
it's in french, but the images and google translate will be enough
hope that helps for the others having the same kinda problem
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