My iphone was stolen. I had icloud downloaded, and was tracking my phone. Then it said no devices connected what can I do.
I had a random stranger ask me to borrow my phone. He then started running away. I would of contacted the police at this point but no phone. I went home and tracked my phone using Icloud. I got a location for a split second, put my phone on lost mode, and locked it. Next thing I know my icloud was saying no devices connected. What can I do to recover it.
If you are the original owner, take it to the Apple store along with your proof of purchase and they can probably remove the lock.
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I had to download new itunes to support new iphone 5s - now I need to download osx 10.6.8 but then it said i needed osx 10.6 - how do I download it - do I need to buy it through apple?
Yes, you need to purchase Snow Leopard v10.6 from Apple.
You can purchase Snow Leopard from the Apple online store > Mac OS X 10.6 Snow Leopard - Apple Store
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Make sure your Mac meets v10.6 Snow Leopard requirements before purchasig > Mac OS X v10.6 Snow Leopard - Technical Specifications
OS X v10.6.8 is the minimum requirements for the 5S > Apple - iPhone 5s - Technical Specifications -
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How did u get that iphone? the original owner is screwing you via icloud account...
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What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
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Need help getting my pictures from ICloud I already signed I to my new phone but I can't see them on my phone
There are a lot of misconceptions about Apple's iCloud-based Photo Stream service. Allan Sampson's advice is the best place to start to resolve your issue.
I recently wrote an article on my blog that serves as an overview of Photo Stream. I created based on a startling conversation I had with a co-worker who routinely deleted photos from their phone believing that iCloud was a limitless backup service. Ouch!
http://www.mikerisner.com/news/kwik-koncept-photostream-and-icloud
Best of luck finding a solution. -
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Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I recently lost my iphone and I know I had set up Photo Stream on my iphone, but I logged into icloud today and realized that I had not set it up on my computer. If I set it up now, will the historical photos stored on the phone appear?
100%
That is if email you r talking about was icloud mail. Go to www.icloud.com and sign in - you will see your emails. -
I had an Apple ID which I used for iCloud. I upgraded the iCloud account and changed the apple ID to a @me address. Now I can't view what was in my original apple ID account. How can I get what was stored on the original account?
cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID? -
I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?
Hi,
Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done. -
My macbook pro recently got swiped and I lost all my data, problem is, just before it was swiped I set up my new iphone 5 which transferred all my photos and music over which is no longer on the computer. What will happen to my phone if I plug it in?
I never used icloud before so there is no data to back up from. I just spoke to the apple store and they said that if I do plug it in, all the data will be swiped....is there a program I can use to transfer my data from my phone to computer without loosing it all ???
Renee -
After I downloaded the update of iOS 8.1.3,I was unable to install it and I see "an error occurred installing iOS 8.1.3"what can I do?
Hi Josephineapo,
If you are trying to update your iPhone over-the-air rather than through iTunes, and you are having issues with installing it, then I'd like you to please follow the steps outlined below.
If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
Update does not complete
If you're installing the update and the progress bar appears to move slowly, be patient. The time an update takes depends on the size of the update and the number of files on the device.
When you're updating over the air, keep your device connected to a power source so that it doesn't run out of power. If your device does run out of power, connect it to a power source and turn on the device to let the update or restore complete.
If the update never completes and the progress bar hasn't moved for an extended time, try restarting your device. If you still see the issue after you restart, see what to do if your device appears frozen or won't start.
Resolve issues with an over-the-air iOS update - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H. -
Could Apple provide info about IP addresses from which my iPhone was tracked?
Hello, i've been attacked by two people in the street from the back and my bag with documents and money has been stolen. and now i'm guessing who was it. So i have a question about Find My iPhone app: could Apple provide info about IP addresses from which my iPhone was tracked?
Welcome to the Apple Community.
could Apple provide info about IP addresses from which my iPhone was tracked?
Unfortunately not. -
I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
Hi - I keep getting a message on my iphone to back up my iCloud. And - the password that I'm entering isn't working. I know it's the correct password.
Hi mhalstengard,
If you are having issues with your iCloud or Apple ID password, you may find the following article helpful:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Regards,
- Brenden
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