My iphone went completly black and wont respond to anything

My Iphone is not working at all its completely black and wont respond to anything if you know the soultion to this problem  please let me know thank you

Hi mikemikenation,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 5s.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason

Similar Messages

  • It went completely black and wont turn on!!help!!

    I had my iphone connected to my mac and I didnt realize that it was syncing... I then pressed the home and sleep (on/off) button simultaneously and the phone went completely black..and has stayed that way!! I tried pressing the home button... then the on button and It never turned on, I dont know what to do!! help!!

    1. If it was syncing you can slide the slider to cancel the sync.
    2. Was it definitely fully charged before? If not charge for a few hours then try turning it on.
    3. Try holding the Home key and docking it with the Mac at the same time. Continue to hold the Home key and see if it will recognize it.
    4. If none of the above work try calling 1-800-MyiPhon

  • Ipod completely blank and wont respond to anything. what should i do? whats wrong?

    My iPod fell in water a few months ago and I decided to take it to the authorised dealer in my city, Nairobi. They told me they couldnt fix it. Today, I connected it into my laptop and it said 'Charging, Please Wait...' so i did until the apple logo appeared with the light behind. Later on, it went off and my laptop has really tried to restart it, but it gives me these random errors (a different one each time) I really need it back. Please help!

    I tried that as well but the screen just went blank again. Then randomly, it says connect to power and even so, it still says connect to power. Its barely a year old.

  • It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?

    It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?

    kriss1692 wrote:
    I cant use my phone
    So use a different phone...
    and i dont remember my serial number on it
    -> iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My iphone went completely black . What do I do ? Ican't recieve calls or anything

    My iphone went completely black . What do I do ? Ican't recieve calls or anything

    Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on Charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.

  • My iphone 4s turned black and wont turn on again

    Hi
    Ok so my iphone 4s turned black and wont turn on again and my sleepbutton does not want to work
    please help me ....!!
    thank you

    Is the battery completely discharged? If charge it with the charger for at least an hour then try again.
    Is it not an empty battery: try this: holding the Power button and Home button at the same time, keep holding, when you see the wihite apple logo let go and let it start.

  • I was using my iphone less then 5 min earlyer full charge in it and its in a protective case.  I put it in my pocket and when i took it out it seems the iphone is dead and wont respond to anything!

    I was using my iphone less then 5 min earlyer full charge in it and its in a protective case.  I put it in my pocket and when i took it out it seems the iphone is dead and wont respond to anything!

    Home button + power button for 15sec - 1min until you see apple Logo.
    Release buttons, breathe a sigh of relief.

  • My sons ipod locked up and now has a solid white screen and wont respond to anything

    My sons ipod was working fine then the screen locked up wouldn't allow any use tried to turn it off now it has a solid white screen and wont respond to anything.  Any ideas what i can do

    Let the battery drain.

  • HT5654 my iphone 5 fell did not break but went completely black and non responsive. When I plug it to the computer I get a white screen with black apple. When I push both the Top and Homne buttons simultaneously I get the charger picture plug end plus arr

    my i phone 5 was dropped, didn't break but went completerly black screen and nonresponsive. I pushed both the home button and top button no response. I plugged it to the computer it gave me white screen with black apple. I pushed the home and the top went black then gave the itune and the charging plug picture. I tried to download and update, the message came as couldn't restore due to unknow error. Any help??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My i phone 4 screen went completely black and screen will not work but i can screenshot and other buttons vibrate and make a sound the screen just dosent respond.

    my home button was not working and I was in my settings looking for the advert touch or whatever it is called and my phone went completely black. al the buttons worked such as screen shotting (it made the sound) and turning on my ringer, the screen just didn't respond. I left it alone and plugged in over night and it hasn't done anything different. I also plugged it into my computer and it still did nothing. what can I do to resolve this problem?

    Try a Reset...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    If no joy... Try a Restore...
    1: Connect the device to your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
    From Here
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • My phone is completly dead and wont respond...

    My Iphone went dead and now wont even acknowledge being plugged in or wont charge at all. The only thing happens is it shows a black screen with a plug and a lightening bolt. Does anyone know if there is something i can do?

    If it won't charge from a known good charger and usb plug there isn't anything you can do, other than perhaps gently brusing the dock connector at the bottom of the phone with a clean dry toothbrush in order to clean it.  Make an appointment with the Genius bar at a nearby Apple store to have it looked at.

  • My Iphone has gone black and wont turn on, what happened?

    my phone was working fine an hour ago, fully charged and everything. Why wont it turn on now ?

    Hi lauraaashley88,
    Thanks for visiting Apple Support Communities.
    If your iPhone wont power on and you've already tried to charge it, see the troubleshooting steps below. In your case I'd suggest starting with step 5.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • HT1212 My  fully charged iPhone screen is black and not responding. what can I do to get it to work again? I have never syncd on iTunes. I connected to my laptop and iTunes app displays error msg saying phone is locked and unlock phone to connect.

    My fully charged iPhone has a black screen and is not responding but has Siri and sound.  I connected to laptop and iTunes gives error msg indicating phone is locked and I to enter passcode. but I can't enter the passcode because the screen is black. I have never syncd with iTunes. What can I do to get my  phone back?

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • My iphone screen is black and wont turn on

    what should i do

    Same here.  I have a 4S......2 new ones in the past week.....and it's STILL going black/black and will only turn on when it feels like it......very occassionally.  The Genuis' first said a software glitch did something that did NOT fix it.  Gave me a 2nd new phone within one week......still doing the same thing.
    IOS7 *****!  So, how do they FIX this problem THEY created with this upgrade?

  • My iphone 3gs just went completely dead and wont turn on again?

    has full battery, wont even charge... what to do!? the phone is a little old but still didnt expect this to happen feel lost without it now! any help would be greatly appreciated!
    Niamh x

    I had the same problem and tried your solution.  It worked!!!  Yay!!!  You have to hold the buttons down for a while.  I was about to give up when the apple logo turned on.  I'm so glad.  I was really bummed when I went to wake my phone up and nothing happened.  I wonder why it did that though.  I hadn't dropped it or anything.

Maybe you are looking for