My iPhone will charge and shows up on my iTunes,but it will just stay on the silver apple logo.Any help?????????

You broke your phone by dropping it. What do you want us to tell you? Get it fixed or buy a new phone.

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My Iphone is frozen and it says connect to itunes but it will not reconnect it says it is already updated

please help me I am on a deadline this morning and need to be on my way out of town by 10 this am and cannot leave without this phone working

Try resetting it: hold the on/off and home buttons 10-20 seconds until you see the Apple logo, ignoring the off slider that appears first, release and wait for it to restart. If that doesn't work, you'll probably have to put it in recovery mode and restore it from your most recent backup as described here: http://support.apple.com/kb/HT1808.

My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

I put video clips together and added music off of iTunes but it will not attach when I put it on youtube or vimeo. what is wrong. It plays as I made it on iMovie

I put video clips together and added music off of iTunes
but it will not attach when I put it on youtube or vimeo.
what is wrong. It plays as I made it on iMovie

Thank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
Thanks to all.

My phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

I should mention, it was on low power as I was using it.

HT1430 I have reset all my settings and content of my iphone 3GS but for the last 3 hrs I am stuck at the apple logo and after sometimes its getting off and on by itself but what is coming back is the same apple logo and nothing else is happening. pls adv

I have reset all my settings and content of my iphone 3GS but for the last 3 hrs I am stuck at the apple logo and after sometimes its getting off and on by itself but what is coming back is the same apple logo and nothing else is happening. pls advice.

Read https://discussions.apple.com/thread/4875757?start=0&tstart

My I Phone 5c is stuck at the silver apple logo and won't boot up.

My I Phone 5c is stuck at the silver apple logo and wont boot up. It only displays this well plugged in but when i remove it the screen goes black and the phone wont respond

Try a restore in recovery mode:
If you can't update or restore your iOS device
This will erase all the data currently on the iPhone but if you have been making regular back ups then it will be fine as you can restore from that afterwards.

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

IPad Mini fades to black and displays the silver apple logo?

iPad mini all of a sudden fades to black and displays the silver Apple logo. It resets itself, but continues to do this after I open it back up.

Have you tried resetting your iPad?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't help - you should try restoring the iOS software. You want to backup the iPad first, restore to factory settings, restore the backup and then sync with iTunes in order to sync your apps, photos, movies, TV Shows, books, etc., back onto the device.
iTunes: Restoring iOS software - Apple - Support

HT1212 i have forgotten the password to my ipad and it says connect to itunes but my computer cant connect to the ipad because of the code and i need it know how to wipe the whole ipad and start from scratch?

i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Ipod 2nd gen wont play music. will sync and can see music in itunes but no sound, ipod 2nd gen wont play music. will sync and can see music in itunes but no sound

My ipod 2nd generation wont play music. itunes shows the music on there and will sync fine.
light was blinking orange and then went to green. i have restored it to factory settings. updated the software on it and so far still no music playing from it. i have used a set of apple headphones as well as a bullet speaker. Any advice?? should i just visit the apple store

How is your iPod configured to sync music from your iTunes library? In other words, what options and configurations do you have enabled from under the iPod's Summary and Music configuration panes in iTunes?
B-rock

HT1688 my iphone is disabled and says pls connect to itunes but when i connected to itunes it would say cant detect iphone because it needs to be unlocked. i dont have access to unlock it. its disabled. pls help

my iphone is disabled. it prompted me to connect to itunes but when i connected to itunes... it will just say cant detect iphone because it needs to unlocked. how can i unlocked if theres no way to unlock it? pls advise. ty!

Hey aldrichangel!
Here is an article that has a few suggestions for you that will help you unlock your phone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care, and thanks for visiting the Apple Support Communities.
-Braden

My iphone was disable and it say connect to itunes. but when i connect it to my computer, my computer cant detact my device. how do i deal with this situation?

hi, i have a problems. my iphone is being disable after my daughter play with it and been entering all the wrong code. so my iphone is now disable and it say connect to itunes. i already plug my iphone to my computer, how ever my computer could not detact my devic. and because of that i cant connect it to my itunes. how do i deal with this problems?

iOS: Device not recognized in iTunes for Windows

I have a MacBookPro1,1 running mac os x 10.6.8. It keeps freezing whenever i use it, and often takes 5 or more attempts to turn on. It just stays at the grey apple screen, causing me to force shut down. Is there anyway i can fix this?

When i am using the mac. often it will suddenly freeze, only the coloured loading wheel still moving. I will leave it for hours to unfreeze but nothing. The only remedy is to turn it off by the button. Moreover, sometimes when i turn it on it gets stuck at the grey apple screen and i have to turn it off by the button and on again. This can happen up to 10 times until it turns on! What can i do?

Shut down your computer and disconnect all peripherals (keyboard & mouse if pertinent) from your computer. Now reboot.
If the Mac starts up normally, shut it down again and then plug in one of the peripherals (keyboard or mouse first) and start up your computer again. If it does so successfully repeat the process, adding one peripheral at a time until your Mac acts up. At that point, disconnect the last peripheral you added, reboot your Mac and search the peripheral vendor's website for an updated driver.
If no driver exists or the problem remain after installing the new driver, try a different cable or a different port on your Mac.
If none of the above works, again disconnect all peripherals from your Mac, hold down the "shift" key to start up in "Safe Boot" mode.
If the Mac starts up correctly, restart without pressing the "shift" key.
If your computer still does not start up properly, shut it down and restart it while holding down the Apple+Option-P-R keys; keep holding "all 4 keys" down until you hear the startup sound "twice."
If none of the above work Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
(If Disk Utility cannot repair, you will need a stronger utility (3rd party) - Diskwarrior or Techtool PRO)
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
If you are able to reach your desktop take note of how large your hard drive is and how much hard drive space do you have left?
Remove any 3rd party ram.
Reinstall Snow Leopard - This will install a "fresh" copy of Snow Leopard without archiving old system files but leaves the rest of your files in place.
If your computer is still under warranty or you have Apple Care, take full advantage of it by letting tech support deal with your problems. It's what you're paying them for.
Out of warranty - take the computer to an Apple store or an AASP. Whichever is more convenient for you.

I tried resetting my pram but now my MacBook won't startup it just stays in the grey apple symbol for 20 mins and then goes to the login page but does not login!

Help, my backscreen keeps flickering and I got told that resetting the pram (alt ctrl p and r) might fix it. But now it won't start up at all. It was working fine befor but now just goes on grey apple screen for 20 mins then the log on page comes up but it won't log in! I don't have the original install disk. I'm not sure what to do and I can't afford to take it to the apple store. What can I do?

See this Apple note: http://support.apple.com/kb/TS2570

My iPhone will charge and shows up on my iTunes,but it will just stay on the silver apple logo.Any help?????????

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