My iPhone will connect to my wifi but then the internet won't work?

Try holding down the power button until it says "slide to power off" slide, and wait about 20 seconds, then hold the power button down again until you see the apple logo.

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My computer will connect to wifi but not the Internet

My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?

Hello Bmowat,
Thank you for using Apple Support Communities!
It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
This section in particular since you have Mountain Lion installed:
OS X Mountain Lion v10.8.4 or later
Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
All the very best,
Sterling

I dropped my iphone 4 into the water and then i tried the rice method. The rice solved the water issue but now the screen won't work. what should i do?

I dropped my iphone 4 into the water and then i tried the rice method. The rice solved the water issue but now the screen won't work. what should i do?

I guess your definition of "solved" is different from most...
Make an appointment at the genius bar of your local Apple Store and get an out of warranty replacement.

Hi. I am running Windows 8.1 on a 64 bit Toshiba Satellite P70-A laptop with 16Gb of RAM. I have installed Adobe Creative Suite 6 - Master Collection. All is fine except for Adobe Acrobat X. It runs OK for a while, but then suddenly it won't work. I uni

Hi. I am running Windows 8.1 on a 64 bit Toshiba Satellite P70-A laptop with 16Gb of RAM. I have installed Adobe Creative Suite 6 - Master Collection. All is fine except for Adobe Acrobat X. It runs OK for a while, but then suddenly it won't work. I uninstall it, re-boot and re-install again, bit the same process repeats itself and once again I have to uninstall and re-install again. I don't know if windows update interferes with it? Has anyone else had a similar problem? Is it fixable?

I think you'd be much better off asking in the Acrobar forum, Acrobat

Since upgrading my iPhone 5 to ios 7, I cannot get the internet, email to work on 3g. I get the message ""could not activate mobile data network. You are not subscribed to a mobile data service". How do I fix it?

Since upgrading my iPhone 5 to ios 7, I cannot get the internet, email to work on 3g. I get the message ""could not activate mobile data network. You are not subscribed to a mobile data service". How do I fix it?
I've contacted o2, tried all of their suggested updates and changes, reset my phone 3 times and still no luck.
Any help appreciated.
Thanks,
Louisa

Hi, l have the same problem, were you able to resolve?

My ipod will connect to my wifi, but it cant access the internet

Okay my problem is, that my ipod touch 4th gen, will connect to my wifi, it will even have full bars, but when I try to go onto the internet, it says "Safari cannot open the page because it is not connected to the Internet." What is wrong and how do I fix it?

- Can you connect to other networks?
- Have y successfully connect to this network before?
- Try powering off and then back on your router.
- Reset your iPod. Nothing will be lost:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Reset network setting on the iPod: Settings>General>Reset>Reset Network Settings
- Try the troubleshootin here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

I can connect to WiFi but not the internet

I am trying to connect a new IPad 2. I have a Belkin router that is B+G+N. I use WPA2 encryption and MAC filtering. The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email. When I type any URL in Safari it takes me to my router's management page. In fact I can log into my router and manage it from my IPad but I can't connect to anything else. I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's. This has me baffled.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IPhone 6 Plus connects to Airport Extreme but not the internet

Light on my Airport Extreme is green and the Airport Utility on the iPhone 6 Plus shows that it's connected to the Airport, but not the internet. What the strange this is, I am still getting email and message notifications but just can't view them.
However the internet connection on both my iPad Air and Macbook Pro are working perfectly fine, and they are both connected to the same Airport Extreme.
The firmware on Airport is updated, I have tried to reset network settings and restarting the iPhone with no luck. Any suggestions on what to do?

Give me a screenshot of the working network IP setup on the MBP.
It should look like this. I need to see the IP address and you can also copy and paste for me the dns address.
The same thing from the iphone IP address and DNS will then help me figure out what is wrong.
If they both have an IP like 10.0.1.xx then the DNS or gateway (what apple calls router) has setup wrongly .. try setting manually with the same values exactly as the MBP.
If however the IP is something public like 200.100.2.100 and the other ipad is similar the Airport is setup wrongly in bridge and you have exhausted the available IP addresses so redo the setup of the Extreme so it is in router mode.

TS3196 i have installed windows 7 on my macbook pro with retina display but the internet won't work in Windows, please help!!

I have the latest 13" Macbook Pro with Retina Display. I just recently installed Windows 7 through Bootcamp assistant but when I am in Windows the internet doesn't work. How can I fix this??

I found where to download it in bootcamp, I just can't find my usb drive I will need to buy a new one and then give it a shot. I am sure I will be back to ask more questions... thanks for your help.

Here's my dilemma...my iPhone will connect to my wireless router in the room where the router is located but won't outside if the room ie my living room for example...any suggestions??

Here's my dilemma...my iPhone 4 will connect to the wireless router as long as I am in the room where the router is located but won't if I'm in a different room...any suggestions?

iPhone 4 does not support 5 GHz
In that case I would manually change the channel the 2.4 GHz is broadcasting.
MacBook Pro, Mac OS X (10.8.2) 2.4GHz IntelCore i5 320 HD 8GB RAM ParallelsDesktop8.0 iPhone5_iOS6.1

Wifi will connect to other routers but not the one at my house

This macbook has had no trouble connecting to this particular router since we got it in august, but all of a sudden 3 days ago it stopped connection, just says connection timed out. It connects to any other router, bt hotspots, mobile tethering, just not our router at home. I'm currently connected to the troublesome router via ethernet cable with no issues. My other computer, tablet, and our phones are all connected to the router wirelessly with no issues as well.
I've tried messing with the DNS settings, forgetting the router and readding, updating software etc but no luck so far, any ideas?
I'm on OSX mavericks 10.9.5, macbook pro is from 2010, 2.4ghz core 2 duo, 4gb ram,

I realice the same kind of problems after update to 10.10.2 version. My Mac unable to connect but no problems with iPhone and iPad.
After trying some setup changes suggested by the support team through the chat the solution was:
1-Change the channel the router is using if not within the 9 - 15 range (formerly my one used the channel 1 and I changed to 11). It can be checked at Apple>About this Mac>System Report within the Network>WiFi paragraph under the network ID.
2-Change the DNS servers to 8.8.8.8 and 8.8.4.4 (System preferences>Netwok>WiFi>Advanced>DNS).
3-Turn off the Bluetooth connectivity.
In my case it means I can't use my bluetooth magic mouse when need the WiFi connection running, but .......
Brgds

I just updated my 4s to ios 6 and my internet dont work, my iphone is connected to my wifi but it doesnt work

I see that many people cant connect to their Wifi network, with my its a little bit diferent im connect to Wi-fi but i cant use it.. i cant acess youtube, gamecenter, safari, etc
Anyone is having this problem too?

I see that many people cant connect to their Wifi network, with my its a little bit diferent im connect to Wi-fi but i cant use it.. i cant acess youtube, gamecenter, safari, etc
Anyone is having this problem too?

IPhone 4s connected to home wifi but won't allow connection to internet etc...

We recently received a new modem from the cable/internet company and although the iPhones indicate they are connected to home wifi they won't connect to facebook, yahoo, google, update email. Basically we are using our data in our home with a working internet. The computers are working fine. I have spent a few hours with the cable company and the phone company trying to solve this issue. They both say it is an issue with the other party....we have not update to the new OS yet... could this be a setting issue within the phone not responding to the new modem? Should we try updating the phones OS?
my kids are running through their data...any advice would be helpful. I have already had to pay for the unsuccessful help of the cable company.

Hello there, Mouse1892.
The following Knowledge Base article provides very in-depth information for troubleshooting Wi-Fi on iOS devices:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

New Ipad Connecting to WiFi but NOT the internet

I have the new iPad (3) and had it set up fine to connect through WiFi. Recently I activated the Verizon LTE account and used it while on a trip. Since then, my iPad will not connect to Wifi any longer. I have tried the following:
-Forgotten the network and tried to log in again fresh...Will connect to my airport extreme but will not connect to internet (Airport utility shows green lights everywhere except for internet, I show a full signal but the wheel just keeps spinning)
-Reset the network settings, same effect
-Reset the entire iPad, same effect
now I am to the point where I have to setup the iPad again via iTunes because it will not connect to the internet via WiFi
I have reset all modems and routers to factory settings and it still doesn't help.
Throughout all of this I am still able to connect to the internet via my airport extreme AND internet using two iphones, apple TV, my mac, and my pc.
Hoping for a solution on here, otherwise it looks like a day at the "genius" bar.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Connect to wifi but not the Internet

My iMac is connect to the wifi but not actually online, can anyone help?!

Are you realy on Panther/10.3 still?
Enter this in a Browser's url bar...
17.149.160.49
Does that take you to Apple?

My iPhone will connect to my wifi but then the internet won't work?

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