My iPhone will not back up on iCloud, my iPhone will not back up on iCloud

It gets to about half way through and then goes back to the beginning.

Hey DebMcGrath,
Thanks for the question. I understand that you are experiencing issues creating an iCloud backup. The following resource may provide a solution:
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992
Thanks,
Matt M.

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    salayer wrote:
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    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/ts3998
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thanks for using the Apple Support Communities!
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    Braden

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    Connected to WiFi? No Firewalls in operation? Have at least 50MB's of free space on your phone? Have enough space in iCloud...Settings>iCloud>Storage/Backup>Manage Storage>Select your phone.

  • Is anyone having a problem with iPhone 5 not backing up to iCloud. No problem at first now it says it will take 35 hrs, etc to back up.

    Is anyone having a problem with iPhone 5 not backing up to iCloud. No problem at first now it says it will take 35 hrs, etc to back up.

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
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  • I backed my iphone up then i  restored my phone and when i tried to open it  asked if i wanted to hook up with iTunes or iCloud  i hit use back up to iTunes and it will not go anywhere ive plugged it in and replugged it in and i get nothing past that ive

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    Try a reset:
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