My iphone will not get off the apple logo screen. it also will not let me reset it and won't restore when plugged into my mac. what should i do?

my iphone 4 will not get off the apple logo screen.
I've been trying to rest it for several hours with no luck.
It also doesn't do anything when plugged into my mac,
itunes will not recognize it at all.
what should i do?
thank you !

Try DFU Mode Restore. Open iTunes on computer, connect iPhone to computer, hold both Home and Power buttons for exactly 10 seconds, then release the Power button, keep holding the Home button, for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Then click the Restore button of iTunes.

Similar Messages

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    See Here...
    iOS: Not responding or does not turn on
    Try this First... You will not lose ant data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
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    Release the Buttons...
    http://support.apple.com/kb/ht1430
    If that does not work... try letting the battery fully drain.
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  • My 4th Gen Ipod touch will not get past the apple logo

    My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it).  Once it gave me the connect to itunes screen.  I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP! 

    This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
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  • Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603

    Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!

    You may have a faulty USB cable. Try another.
    Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
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    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the iPhone.
    If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Select the device in iTunes and choose "restore from backup".
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • Not loading past the apple logo screen/bottom button?/taking off files

    My computer won't start up. I hear the little intro music, and the apple logo screen comes up, but then it doesn't go any further. Do you think it's the battery? We were having problems with the chord before this problem showed up. The chord wouldn't light up and stay in the computer unless it was being pushed in by something else.
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    I am having the same problem. did you by chance get your iBook in January of 05? I have encountered many people who got their iBook around that time and all having same problem. any how, before mine got really bad, one fix I had was to shut down your computer, remove the battery on the back (and yes, the green lights show how much charge you have)and hold the power button down for 6 seconds. Replace the battery and then try turning it on. This worked for me and I was able to burn all of my files off until it crashed again. My above fix will no longer work for me. Another option is to go to your closest Apple store. They will look at your computer and start it up off of a separate hard drive and pull your info for you for free. There is only a charge to actually fix the problem. Good luck.

  • IPad won't get off of apple logo screen.

    I replaced my iPad yesterday at the apple store and it worked fine. I used it when I got home but this morning when I woke up it crashed and reset out of the app I was using and now only shows the apple logo screen. It turns off after about 20 seconds, goes black and then turns back to the apple logo, over and over. I have reset it and the problem persists. I tried to restore it with my computer on iTunes but it said there was an error even after trying it twice and updating everything on the computer including iTunes.

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  • My iPhone 4 is stuck on the apple logo screen, help!

    I tryed deleting some of my most used apps, and as I was re-installing one it was taking forever so i decided to reset it by holding down the lock and home button at the same time. It's been sitting on the apple logo screen for almost an hour now and plugging it into itunes or plugging it into the charger hasn't done anything for me. I've also tryed restarting it again but it still hasn't helped. Any suggestions?

    Try restoring. I'm guessing you may have trouble doing this, so see http://support.apple.com/kb/HT1808

  • HT4623 My iPhone 4s will not go past the apple logo screen after I did the recent software update. If anyone knows what I can do to rectify this please let me know.

    I set my phone to update overnight, woke up this morning and it showed an icon to plug the phone into iTunes. Upon plugging in the phone, itunes said the phone needed to be restored first. iTunes downloaded an update and went through the motions, then said that the phone was not eligable.
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    Try updating to the latest version of iTunes.

  • My ipod touch is stuck on the apple logo. i restored and updated it with itunes and now it wont get off the apple logo. what does this mean and what do i need to do?

    i was trying to delete some songs from my ipod. so i plugged it into itunes and it froze. i help the home and menu button to reset it and now its stuck on the apple logo. i plugged it back into itunes, it updated the software i dont know if it restored the ipod. but now its stuck on the logo and it keeps going to the white screen and then back to the logo. what do i do?

    Try restoring. Make sure you have a backup first.

  • Nano will not get off ok to disconnect screen, brand new have never used before. is charged and synched.

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    Hi,
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  • After restore from backup, iphone is not getting start, only apple logo is there on screen

    after restore from backup, iphone is not getting start, only apple logo is there on screen

    Hi there.
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    Kind Regards.
    - Mike.

  • Iphone froze after not updating completely, and now it is stuck on the apple logo screen. What can I do?

    While I was updating to the new software for my iphone 4s, my wifi gave out and the update was unable to completely download. From then on, my iphone has been stuck at the apple logo screen. I have tried restarting it and plugging it in to my mac, but no luck. Any suggestions?

    Did you try to connect in recovery mode to restore? iPhone and iPod touch: Unable to restore
    Did you check the security software settings, to make sure iTuens can contact Apple during the process of restoring? iTunes for Windows: Troubleshooting security software issues

  • My Iphone 4S keeps flashing between the Apple logo, blank screen and sign in.  It will not let me sign in, nor can I power it off.  Help!

    My Iphone 4S keeps flashing between the Apple logo, blank screen and sign on screen.  It will not let me sign on or power off.  It started about 20 mins ago.  One of my friends started having the same issue at the same time.  How can I fix this?

    Hi Bucky16,
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    http://support.apple.com/kb/HT1430
    If the above does not resolve your issue, the next best step will be to restore your iPhone using a computer with iTunes:
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    http://support.apple.com/kb/HT1414
    Thanks,
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  • Iphone 4 will not boot up, the apple logo does not go away

    The phone will not boot up, the apple logo stays on and does not finish booting.  All I did was delete an app, I went to reboot the phone becasue it was running slow and now it wont boot up at all.  I've tried the hard reset and nothing

    And then if that fails try this:
    What is DFU: Device Firmware Upgrade
    Step 1: Turn off your iPod touch / iPhone completely and connect to PC / mac
    Step 2: Hold down the Power button for 3 seconds
    Step 3: Without releasing the power button, also hold the Home button for 10 seconds
    Step 4: Without releasing the home button, release the power button and keep holding the Home button  for 20 seconds.
    Itunes will identify that you are in DFU mode.

  • My daughters ipod will not turn off and it is frozen on the apple icon screen. Tried to update software, didn't work. Tried to restore, didn't work. Anybody know what to do next?

    My daughters ipod touch will not turn off and is frozen on the Apple icon screen. Tried to update software, didn't work. Tried to restore, didn't work. Does anybody know what else to try?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

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