My iPhone will not play music, and says it's connected to a dock when it's not. Help?

My iPhone will not play music. Whenever I try to play music through the speakers on my iPhone it won't let me adjust the volume (like it's connected to a dock) and when I do connect it to a dock, the music plays through the iPhone speakers. Also I've tried just listening to my music through earphones and it plays for around 6 seconds then it goes back to like it's connected to a dock. Help? I've tried turning it off and on, restarting it and even restoring it and nothing's worked.

It says this when not connected to the dock. His dock is an ihome which isn't an official Apple dock. I think my next step is to take the thing in to an Apple store.

Similar Messages

  • I am trying to update my itunes to the latest version, but it says the itunes server could not be updated and i need to connect to the internet when I amlready am connected

    I am trying to update my itunes to the latest version, but it says the itunes server could not be updated and i need to connect to the internet when I amlready am connected. How do I get the latest version of itunes so i can sync my iphone with itunes without losing all my songs?

    We were able to fix our machine!  I just could not make sense of the error message, so we were trying non-Microsoft, non-Apple solutions. 
    Our Solution:  Install MalWareBytes, and run a Quick Scan.
    Even thought both Microsoft anti-virus and Defender were running on our Windows 8 machine, MalWareBytes found about 100 problems.  As I looked over the types of problem and locations, I found several that referenced the exact directory referenced in this message.  The machine had to be restarted for MalWareBytes to complete the cleaning, but iTunes installed afterwards with no problems.
    Thank you MalWareBytes!

  • My iPhone 4S will be playing music and then it will stop and go into dock connector mode. What do I do to stop this?

    Hi, my iPhone 4S will be playing music or nothing and it will randomly stop! I doesn't even show the volume bar. It goes right into
    dock connector mode when it's not even on a dock. It only does this when I want to play music through the iPhone speaker. I
    don't know what to do or how to fix this, It started doing this when I was on 5.0.1 and I read something saying it would help
    to upgrade my phone, so I went to 5.1 and nothing was fixed, sometimes it does this and than it doesn't. For me to get it back to
    normal I need to hold down the Siri button and select the way I want it to play when the device button comes up and it says
    " iPhone " , " iPhone Speaker " and sometime it won't even say those. Will apple give me a new phone if I take it in? I never signed up
    for Apple care. I just got this phone in February 2012. PLEASE HELP ME.

    Basic troubleshooting from the User's Guide is reset, restart, restore.  Has any of this been tried?
    Unless and until is has been, Apple will not do anything, beyond the basic troubleshooting listed above.

  • Ipod says it's connected to a dock when its not. No sound.

    My son's ipod touch says its connected to a dock connector when it's not. It won't play music and there is no sound on games. It has 5.1 installed. It's been restored and reset multiple times. Any suggestions?

    It says this when not connected to the dock. His dock is an ihome which isn't an official Apple dock. I think my next step is to take the thing in to an Apple store.

  • My Iphone 3 gs is restarting, and a screen to connect to Itunes. When I connect, and restoration, in order to process the information appears: "An unknown error occurred in the restoration (-1)". Help me please!

    My Iphone 3 gs is restarting, and a screen to connect to Itunes.When I connect, and restoration, in order to process the information appears: "An unknown error occurred in the restoration(-1)". Help me please!

    That is a baseband error. Has your phone ever been illegitimately unlocked? If so, that problem happens. If you haven't jailbroken/unlocked, visit your local Genius Bar.

  • I have 3 DVDs with videos recorded in mpg format. My Mac will not play them and says I may need to download software. Does anyone know what to do to play the DVDs.

    I have 3 DVDs with videos recorded in mpg  format. My Mac says it cannot play them and I may need to download additional software. Does anyone have any suggestions on what to download or do to play them?
    naomifromnewyork

    VideoLAN - Official download of VLC media player for Mac OS X

  • I tried to update my iTouch 4th gen to 4.3 but can't. It keeps saying the my connection is timed out when it is not. So what should I do? Please help! D:

    I'm having trouble with my itouch. It keeps on saying that my connection has timed out. I really dont know what to do. Please help. D:

    Try disabling yur computer's security software (antivirus, firewall etc.).

  • My IPhone 5c duplicates my music and says I have 8gb of pictures when I only have 200 of them, what's happening?

    All of my albums are super long because there are duplicates of each song. Plus in my memory it says that I have 5 gb left and that i have 8gb of pictures when I only have 200. I already did a soft and hard reset and it keeps on happening. Help!

    Set it up as new device and restore from the backup again, explained here:
    Use iTunes to restore your iOS device to factory settings - Apple Support
    Are you using the HD feature if you are taking photos? If yes, HD photos are using more space on your phone, try to use the default settings for the photo quality.

  • Stops Playing Music and Goes to Home Screen

    I have had THREE 32GB iTouch. I will be listening to music and all of the sudden it will stop playing music and go to the homescreen. The store the I bought it at says that this is not common but I have to think it is considering I have had THREE of them. Does anyone know why this might be happening or what I can do to fix it?

    It's easy... restore your ipod.

  • I turned off facetime, if i restart my iphone, will it turn on and send the sms to apple again?

    I turned off facetime, if i restart my iphone, will it turn on and send the sms to apple to active again?

    No, not until you manually enable FaceTime in settings:
    Setting > FaceTime > ON

  • Shuffle will only play music while charging?

    Found my shuffle from a long time ago, it seems to work fine when I connected to Itune
    Then I found out that It will only play music when it is charging even though the back light is green indicating the battery is full.
    The green light on the front will also flash when I press play, but there is no response (no music came on).
    Anyone experienced this before?
    Thanks alot

    Hi all
    the reason I have a 2nd Gen was ebcause my original
    Shuffle had the same problem, then wouldnt play
    through either unless I HELD the phones in the
    plug..
    Now my new shuffle (2nd Generation) has the early
    signs of this problem. It will not play music through
    the left earphone at all (Ive tried 3 pairs, its not
    the phones)..
    My shuffle was purchase december sometime but I dont
    think I registered it when I installed Itunes.
    Still have recept if that helps?
    Get a replacement soonest.

  • Shuffle (2nd Gen) Will only play music through the right headphone

    Hi all
    the reason I have a 2nd Gen was ebcause my original Shuffle had the same problem, then wouldnt play through either unless I HELD the phones in the plug..
    Now my new shuffle (2nd Generation) has the early signs of this problem. It will not play music through the left earphone at all (Ive tried 3 pairs, its not the phones)..
    My shuffle was purchase december sometime but I dont think I registered it when I installed Itunes.
    Still have recept if that helps?
    Thanks
    Spike
    Pre-designed   Windows XP   512 Ram

    Hi all
    the reason I have a 2nd Gen was ebcause my original
    Shuffle had the same problem, then wouldnt play
    through either unless I HELD the phones in the
    plug..
    Now my new shuffle (2nd Generation) has the early
    signs of this problem. It will not play music through
    the left earphone at all (Ive tried 3 pairs, its not
    the phones)..
    My shuffle was purchase december sometime but I dont
    think I registered it when I installed Itunes.
    Still have recept if that helps?
    Get a replacement soonest.

  • My iphone 4s is permanently stuck in dock mode when it is not connected to a dock, and it will not play music. How do I fix this? Every time I have this problem I have to get it replaced

    My iPhone 4s has been replaced at least 4 times within a year and nobody at the genius bar seems to know what's wrong but every time I plugy phone into my cable that connects my iPhone to the stero in my car and when I disconnect it,  my iPhone think its in dock mode and will not play music or sounds with our being plugged into a dock. However it will occasionally make sounds when a text comes in but that's about it. I really don't know why this happens or how to fix it, HELP!!

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

    My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

    Hi there Graham!
    I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
    iTunes: Purchasing and viewing HD videos
    http://support.apple.com/kb/ht3209
    Next, you will want to check your video playback settings on your Windows machine. The steps for that can be found right here:
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/TS1718
    Hope that helps. Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Hi, my brand new iphone 4 will not play music through my music app but it will play videos through youtube and will play the sounds throught my games and will play text tones and facetime ect. what is wrong?

    hi, my brand new iphone 4 will not play music through my music app but it will play videos through youtube and will play the sounds throught my games and will play text tones and facetime ect. what is wrong?

    At least I'm not the only one with the issue. I was looking it up so see if others had the same problem and found a bunch of posts about it. I'm assuming it's not the phone then, it's the software. Should I bring it to the Apple Store? Replacing the phone seems stupid, because the phone isn't really the problem. It's the software! Maybe the iOS 5.0.2 will fix it???  I don't really want to wait though, it's a pain. If a lot of people have this issue it should get Apple's attention. They need to do something to fix it, ASAP!

Maybe you are looking for

  • How can I tell if Adobe Flash is installed properly and upto date version?

    How can I tell if Adobe Flash is installed properly and upto date version? Hi Guys and girls, hopefully an easy question for you. I installed Adobe flash and lightsource last night, cos I needed it to run Weebly website maker. Anyone know if Weebly r

  • I have lost my apps for my ipad when I did a sync. Not sure why, maybe because I had to replace a hard drive. How do I get my apps back, a lot of them.

    My hard drive got corrupted and I had to install a new hard drive and when I opened iTunes it asked if I wanted to sync which it did but then I lost all my apps I had on my iPad. I dont know why. I tried restoring from a previous backup, but that did

  • Session variable not passing between pages

    Hi, I've got a form that calculates checkbox values and puts them in a total field called txtTotal. When the user clicks send, I need to pass the total to a payment page.  The form page has PHP session_start(); $_SESSION['sessTotal'] = $_POST['txtTot

  • Using ColdFusion validateAt "onServer"

    Is there a way to customize the look and feel of the error page that appears when a CFFORM fails OnServer validation? By default, it's just an ugly grey box with some terse text and a link back to the form. I'd like to be able to at least wrap in wit

  • Cant burn

    Hello, took me forever to find page that showed "post new topic" option. Posted this question previously in "can't burn a cd" thread but no answer, maybe not noticed. When I put in a new CD-RW sony 650 MB, or DVD-RAM 2.6 0r 5.2 GB hotan and others dr