My iPhone will not play some albums I have purchased on it

I have purchased songs and albums on my iPhone, they have transferred to my computer and my ipad but I cannot play them on my iphone. When I click the album it goes through all the songs to try and play them and then goes back to my music menu.
it is getting very annoying because i have paid for them but cannot play any of them!

Hey xyznz,
First, try force closing the music app, which you can find out how to do here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If that doesn't resolve the issue, try deleting and re-downloading the song:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
via: iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
And if that doesn't work, I would reset the device:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
And if none of that resolves the issue then I would backup the device to iTunes and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Hope that helps,
David

Similar Messages

  • My iphone will not play the music i have downloaded. can you help?

    My iphone will not play the music I purchased and downloaded. Can you help?

    That may be a problem related to network settings on your computer, or on the router that you use for connecting to the Internet.  Take a look at this article for a possible solution
    http://support.apple.com/kb/TS1368
    Since this actually a problem with using iTunes, and not directly related to an iPod (or an iPad), you may also want to ask your question in the appropriate iTunes forum category
    https://discussions.apple.com/community/itunes
    The specific problem is that you cannot connect to the iTunes Store when using the iTunes app, even through your computer has Internet access.

  • All of a sudden my IPhone will not play all of my music

    All of a sudden my IPhone will not play my music.  I upgraded to ios5 awhile back and everything was fine in fact it was fine over a week ago now when I go to play it only shows the album art and the songs do not play. Also when the songs it wants to play (it's like it has a mind of it's own) play the album art and songs do not match up.  The majority of the songs are purchased from ITunes if that helps.  Thanks for your help!

    I tried unsyching my music then resyncing as suggested in another post and I still have this problem.  I accidently reset all settings and I am wondering if this has anything to do with it, everything was fine until I did that.  Now the only thing it is syncing is the music I ripped and loaded none of my purchased music.  Very frustrating

  • My iPhone will not play music, and says it's connected to a dock when it's not. Help?

    My iPhone will not play music. Whenever I try to play music through the speakers on my iPhone it won't let me adjust the volume (like it's connected to a dock) and when I do connect it to a dock, the music plays through the iPhone speakers. Also I've tried just listening to my music through earphones and it plays for around 6 seconds then it goes back to like it's connected to a dock. Help? I've tried turning it off and on, restarting it and even restoring it and nothing's worked.

    It says this when not connected to the dock. His dock is an ihome which isn't an official Apple dock. I think my next step is to take the thing in to an Apple store.

  • I just bought a few songs the other day and my i pod will not play some of them. what do i do about this?

    i just bought a few songs the other day and my ipod will not play some of them, they are there, but the name of the song isn't written in black. the name of the song is written in gray. plus i tried to figure out the problem and i plugged my i pod into my computer and it started downloading my pictures on my computer onto my i pod.what should I do???

    Delete them and redownload them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Quicktime X will not play some Apple Mpeg 4 Movie Files

    Hi,
    Having a strange issue.  Quicktime X will not play some of my Apple Mpeg 4 Movie files anymore.
    The files open fine in Quicktime 7, but not Quicktime X. 
    I receive the error message "The document could not be opened. A required Codec is not available"
    I have installed other codecs (Flip4Mac as well as Perian), but no luck.  Have re-installed Quicktime X (10.1) and software is all up to date (running Lion 10.7.2).  The movie file works fine if I import it to iTunes as well.
    Called AppleCare Support and they could not come up with an solution.  Does anyone here have any ideas?
    Thanks!

    (BTW, I just realized this was an MPEG-4 topic - my issue wasn't necessairly centered around that architecture)
    Yes, I naturally assumed that you were having problems at some point with MPEG-4 Part 2 or Part 10 content.
    Since I mentioned "from," I should have mentioned what the codec/wrapper was (it was captured into a .mov file using DV/NTSC via "Capture Now" in Final Cut Pro studio V7, via an analog-to-digital converter).  What makes this confusing is that files captured with the same settings sometimes open right into QuickTime X with their audio/video intact, and at other times, only the audio shows up (where upon opening that same file in QT 7, we can see both audio and video). Interestingly, the problem files icon shows up on the desktop as the generic movie icon, whereas the "normal" files' icon is the first frame of the video.
    May we assume at this point that the source video data is DV-25 with 16-bit Interger (Linear PCM) audio sampled at 48.0 KHz and it is the scratch MOV file that may or may not open/play correctly in QT X but always opens correctly in QT 7?
    Ultimately, though, this is an unimportant point in solving my issue. Why? Well, if I can successfully open the problem files in Compressor (e.g., see/hear the video/audio), then I can theoretically re-compress (or "re-wrap?") them to whatever codec I want - ideally one 100% compatible with QuickTime X.
    I took a test file, placed it into Compressor, and applied the DV/NTSC setting to it (yes, I know, the same setting the file already had). After re-encoding (which took very little time), the file was perfectly executable in QuickTime X - both Audio and video showing as to be expected, and no real difference in quality (not that VHS source is quality to begin with).
    This sounds as if the "problem" file's container may be the source of the problem. As I don't know if your Compressor test is passing the data through to a new faile container, I would make an additional test here. If your version of QT 7 is keyed for pro use, I would simply use the "Save As..." File menu option to to create a new file container. In fact, I would probably just create a "reference" file rather than another "standalone" file here—a very, very fast operation—and then open the secondary file in the QT 7 "Properties" window to ensure all of the data tracks (1 video, 2 audio, and 1 timing) are present. If all looks good, I would then try opening the reference file in QT X to see it it now plays. (I.e., whether you use a reference file here or a standalone file, the object is to see if the QT X player will now recognize all contained data tracks whether resourced by reference or physically contained in/via the new wrapper.)
    Could this have been answered without knowing the complete "from" specs? Probably… which is why I posted to the help forum in the first place - the goal being some other reader may have had the same issue, and had a handy solution or suggestion, saving me the time of experimentation (what forums are great for).
    I don't know about you, but I would still be looking at profile/level combination settings to see if an an assumed MPEG-4/AVC video and/or AAC audio settings had been properly encoded for QT playback.
    I have no doubt that there's a technical difference between the files that created this issue in the first place. But, the solution of re-compressing with an identical codec did the trick, which for this project is good enough for me.
    Recompressing data is slower than rewrapping data which is slower than rereferencing the data pointers. But, if your solution works, then that is all that matters.

  • I tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!, i tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!

    i tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!, i tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!

    Try force-closing the Music app: from the home screen, double-tap the home button, locate Music in the list at the bottom, tap and hold it until it wiggles, tap to close it, tap the home button again, then try to play your music again.

  • HT1391 Music that is on my computer and iPhone will not play using any media player

    Media (songs) that are listed in iTunes and on the iPhone will not play.  The cursor skips over them.  Using Explorer I can see them on the disc, but clicking them and trying to play them with Quicktime, Windows Media Player or iTunes does not work.
    Does anybody know what I can do to fix this?

    Check the information on the song, Right-Click -> Get Info.
    In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
    Be sure to login to use this account to register this computer to play the song
    What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

  • My iphone will not save the photos I have taken with the phone

    My iphone will not save the photos I have taken with the phone. I have now been working in Italy for 3 months. Shortly after I got here my camera stopped working and this was my only camera! I use AT&T and my phone is not hacked. I have no idea how to contact help from mac. My father in the states has tryed many times to talk with apple but nothing good has come. Please, can someone help!!!!!!

    Exactly one week after I posted notes on my "fix" (see above: I reset the phone and erased all my data), the problem has recurred. The camera pretends to take the picture, but nothing is saved in the camera roll but a blank white square. When I touch the square (where the photo should be) the application crashes and I'm returned to the home screen. In the meantime I have not synced any pictures from my iPhoto library, so I'm sure it's not a corrupt photo from my Mac that is causing the problem.
    This is upsetting, because I lost some great snapshots before I could get them synchronised off the phone.
    This also happened to my wife's phone. She took her's in to the Apple Store, and they helpfully reset her phone, erased all her data, and sent her on her way with a "fixed" phone. I'm going to have to go in and try to convince them that this doesn't actually fix anything.

  • HT204088 Deauthorized all commputers on my account, then reauthorized mine only.  SAYS its authorized BUT WILL NOt play any new music I purchased.  Says it is not authorized to play so I authorize THEN it says already authorized BUT wont play!!

    Deauthorized all computers from my account.  Which now I think I should have not done!!  I reauthorized mine only BUT now I can no longer play any new songs purchased without it asking me to authorize my computer??  When I authorize it tell me my computer IS ALREADY authorized??  And still will not play any new music I purchase.  PLEASE somebody help??

    Check if this article will help:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389

  • My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..

    My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..

    iPhone User Guide
    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

  • My iphone will not power on. I have handled it very carefully. I checked my message on it in the morning. Any ideas?

    My iphone will not power on. I have handled it very carefully. I checked my message on it in the morning. Any ideas?thank you

    It  worked!!! Thank you so much
    helpful advice. But why does this happen?

  • Flash 10.1 installs in Vista and XP but will not play some content

    I started this morning by thinking the problem I am experiencing with Flash Player 10.1 is a version of the problem discussed in this forum  under "Flash 10.1 not working in User account."  I now recognize that it is a different problem.
    First, FP 10.1 (specifically v. 10.1.53.64) installs fine either in Vista Ultimate 64 (IE Active-X or FireFox Add-in--I use and work in an administrator account) or XP (multiboot machine).  I can confirm the installation at http://kb2.adobe.com/cps/155/tn_15507.html and the FLVs at http://www.acpmh.unimelb.edu.au/resources/resources-education.html play with no problem.
    Some content, however, simply will not play.  I need badly to look at http://library.creativecow.net/articles/hansen_jaysen/growing/video-tutorial.php and it hangs and tells me I need Flash Player--both in IE and FF.  I have repeatedly uninstalled FP, rebooted, and reinstalled but that doesn't change anything.  Worse still, since I use Adobe Connect a lot, Connect hangs when I try to enter a meeting.  Exactly the same thing occurs on my laptop which runs Vista 64 Home.
    I have tried everything I can think of and searched with every strategy that seems promising but I have found nothing on this problem.  Surely I can't be the only person experiencing this!. Does anyone have any idea what is going on and how to deal with this problem?
    Thanks in advance!!!

    I have exactly the same problem as the OP, on both my desktop (Windows XP) and my laptop (Windows Vista).  Both PCs have the latest versions of Chrome, Firefox, Opera and IE but no browser on either PC will display video content from the BBC website bbc.co.uk/news any more.  Before the Flash Player 10.1 upgrade about 10 days ago everything worked fine.
    It still works on YouTube videos and the OP's http://www.acpmh.unimelb.edu.au/resources/resources-education.html but it won't play http://library.creativecow.net/articles/hansen_jaysen/growing/video-tutorial.php that the OP wants to view.
    All that happens is that the first static frame is shown, but the 'telephone dial' animated icon (circle of white dots) just keeps going around forever and everything stays frozen and there's no sound.  Except when I've uninstalled Flash, there is no error message.  I've tried going back to a System Restore point but it didn't work; perhaps it's not far back enough.
    http://www.adobe.com/software/flash/about/ confirms that I have the latest Flash version 10.1.53.64, it says it's successfully installed and plays the rotating 'italic F' animation.  Incidentally, that's a better test page than http://kb2.adobe.com/cps/155/tn_15507.html as referenced by the OP which seems out of date and claims that 10.0 is the latest version.
    I've temporarily switched off my Firewall (Windows or Zone Alarm).  I've uninstalled and re-installed Flash several times for each browser on each PC, using both the Vista Control Panel and Adobe's uninstaller, I've tried switching off the hardware acceleration but nothing has fixed the problem.
    Some other points (sorry if they are red herrings, please excuse my ignorance):-
    If you uninstall Flash but find the test page still works, remember that the Chrome browser has Flash embedded within it.  See http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=108086dobe Flash?
    Is Shockwave Player the same as Adobe's Flash player?  Very confusing!
    Apologies if this hasn't solved your problem, but perhaps it shows that something in Flash Player 10.1.53.64 really is broken.  If some sites never work any more but others will, it's just too much of a coincidence !

  • ITunes Will Not Play Some Songs

    I have all my songs (about 4000) on an external hard drive - a mixture of mp3's and m4a's. Last week it seemed to lose all of my Music Library and sub-folders. However I ran a chkdsk and this seemed to recover them. Most songs that I've played through iTunes since then seem ok. However it is still regularly coming up with a few that just will not play so I'm guessing they got corrupted when the disk had its wobble. I've run an mp3 validator on all the mp3's to quickly identify those. Is there an equivalent utility I can run on m4a's or something in iTunes that will check the validity of all the files in its library?

    SET0TITAN wrote:
    but then i can open that same file in Media Player, Quicktime, VLC, WinAmp, Nero player and on my iPod.
    You have the classic symptoms of iTunes being strict/finicky/incompetent (pick your own interpretation) about slight variations in MP3 formats. Treating the files with a 3rd party tag cleanup program such as MP3 Validator usually solves the problem.
    i'm going to have to wait for an update.
    Actually this problem has been getting worse in recent years. Use MP3 Validator.

  • HT1325 My old songs purchased on my old iPhone will not play on my new iPhone. Help?!?

    I have purchased heaps of songs from iTunes however when I got my new phone I backed up the oldaongsfrom iCloud. When I got home I synced mt new phone with my itunes. Now my old purchased songs will not play. iTunes recognizes them ur skips straight over them.
    Your help is much appreciated.

    Hi riannabaragry,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519.
    Cheers,
    - Judy

Maybe you are looking for

  • Client GWI - not able to download a gwi profile from crm server

    hey there, I´m faced with an issue about client based GW Integration and with the gwi profile download. The thing is, I´ve two separate crm systems. Last week i´ve implemented it with my notebook for the first system and it works fine - i mean the gw

  • AQ Auto update from Table

    Hi All When I insert records into my table it should update Queue also. What is the best way to implement this? Thanks in Advance Raghu.

  • Wsdl import list

    I've been using flex's wsdl import feature to generate web service client code. It's been working quite well, but I noticed that if I checked in my entire project on one pc, then go to another pc and update it (im using svn btw), the second pc doesn'

  • JasperReports for Java Developers book just released.

    JasperReports for Java Developers book by Packt Publishing is for Java developers who want to create rich reports for either the web or print, and want to get started quickly with JasperReports to do this. No knowledge of JasperReports is presumed, a

  • 5.1 audio no longer works on Netflix and HBO Go

    I've noticed recently that 5.1 audio no longer works on Netflix and HBO Go. Those are the only apps I really use, so I can't speak for any others. My receiver lights up all of the speaker lights that it normally would for 5.1 audio, but it displays "