My iPhone will not power off. It automatically turns back on after trying to shut it off. Any Ideas?
My iPhone 5 will not power off. I hold the power button down and it lets me turn it off but then it automatically turns back on. It is as if I am just restarting it. Any ideas on how to fix it? I already had it exchanged and the replacement is now doing it.
I had this same problem about a year ago. It is most likely because debris has been caught in the cable connector. Get a cotton bud or something soft so that you don't cause any damage, and gently clean the inside of the dock connector of your phone. Do not use any liquids. Hope this helps.
Similar Messages
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My Iphone 4s will not power off and the battery is draining with a couple of hours ? Help please
Try an iPhone reset first which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. This is similar to a computer restart.
Try powering the iPhone off again after doing so. -
IPhone Will Not Power Off or Go Into Silent Mode
Yesterday I discovered that I had my phone switch flipped to Silent Mode, and my phone was still making the General Sounds and Still Ringing. No matter what I do I can't get it to Vibrate instead of ring.
Also it will not power off, no matter how long I hold the button nothing happens, it wont even lock. I tried performing a hard rest by holding the Home Key & Power Button, but instead of reseting the Voice Control pops up and my iPod starts playing.
Any Help Is Greatly Appreciated ♥- Try another cable.
- Try on another computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPhone will not power off, app will not change , two screens display at one time
Hello, I have a phone that is stuck on one app. Can hold the off button for 3 minutes and will not turn off. Will hold the lower button to change app's and nothing. Can change subjects in the app stuck in and can see both screens while scrolling. Going to let the phone run out of power to see if that will help, but very inconveinent
I seem to have found the answer by my own foolishness....
I held down the on/off button on top and the "belly button" on the front bottom and whoosh! it came back to life.
It would sure be nice if Apple would restore the Troubleshooting area of their website and include information like this so Luddites like myself could keep a lower blood pressure.... -
HT1349 Phone will not power off or take picture
My iPhone will not power off.
Try to reset it: hold the on/off and home buttons until you see the Apple logo (ignoring the off slider that appears first), then release. If it won't reset just let the battery run down until it turns off, then recharge it.
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I have a 32GB iPad 1st Gen. It sits with a pinwheel rotating, but will not power off. When I tried connecting it to iTunes, it says there is an unknown problem connecting this iPad. What Can I do?
I'm sure you've tried the hard reset using the home and power button? If that won't work, next check your cables. If you own a iPod, or iPhone and have mixed up the sync cables, that can sometimes cause an issue depending on how old they are. If that doesn't work, I'd try a different computer with iTunes on it, if you have it, or a buddy to see if it recognized then.
Let us know how it goes. -
4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out loud.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
version 6.1.6(10B500); model#MC547LL/A; 60GB (40 used/20 avail)
IpodT auto redirects to the power off (slide) option while in use. Then while not using it, it will not power off to conserve the battery. I have to enable the assistive touch to save battery life. Software states up to date with iOS 6.1.6. PLEASE HELP!Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPad will not power off. Buttons won't work
My iPad will not power off. Buttons won't work
Hi Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo Try this with ipad conected to charger. Cheers Brian
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My lock button is broken and my iphone will not power back on when I charge it, how do I turn it on?
My iphone will not power on when I plug it into charger in the wall, computer, or car. My lock button is broken and I do not know how to turn it back on. My phone did not die it just went black and has not been dropped, cracked, or gotten wet. What do I do?
Normally one would do a reset, however without the lock button, which is the sleep/wake button, you cannot do a reset. You could always wait until the battery dies to see if it will start when plugged in, but the sleep/wake button is an integral part of the phone and needs to work to do a number of functions. I suggest that you make an appointment at the Genius Bar to get it fixed.
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My ipad mini will not power off, nor will it respond to any commands. The ICloud Backup reminder (which I do not use and have not activated)is stuck on the screen and will not clear.
Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.
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My iphone will not power on. I have handled it very carefully. I checked my message on it in the morning. Any ideas?thank you
It worked!!! Thank you so much
helpful advice. But why does this happen? -
Please help me. I recently got a new laptop fro Christmas and i have begun to sync all my music and apps etc onto my new laptop. However, music that i have previously purchased on my iphone will not sync to my current laptop. I have tried 'transfer purchases' but only some have transfered, i still have over 200 songs to import and they won't transfer from my iphone to my laptop. Please help, it is very irritating. Thanks.
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
My fone will not power on , it was charging last nite , i tried to reset it but no luck
my fone will not power on , it was charged last nite , i tried to reset it but no luck
Did you already try to connect in recovery mode?
iOS: Recovery mode
Also check this article:
iOS: Not responding or does not turn on -
Mountain Lion will not download. App just says "download" on purchase button, but nothing happens. Any ideas?
My download took many many hours. Not sure if that is because of our ISP or load on the network. I also thought nothing was happening for my download. Try this:
Open App Store,
click on Purchased
You'll see Mountain Lion being downloaded and it will show the progress and estimated time to complete.
Take deep breaths and be patient.
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