My iPhone will not ring when a call comes in. It goes straight to voicemail.
What can I do when my iPhone does not ring, and just goes to voicemail?
Call your wireless carrier. I had the same issue once. the problem was on their end.
Similar Messages
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I just installed the latest update to my iPhone 5 and now all my calls go directly to voicemail. Help needed.
Hello LoisJane,
It sounds like your phone is sending calls directly to voicemail and will not ring. It seems to me that Do Not Disturb may be enabled. Take a look at this info about how to set that up:
iOS: Using Do Not Disturb
http://support.apple.com/kb/HT5463
You can use the Do Not Disturb setting to silence calls, alerts, and notifications.
To enable, tap Settings > Do Not Disturb. When Do Not Disturb is on, a "moon" icon will appear in the status bar.
To make changes to your Do Not Disturb settings, tap Settings > Do Not Disturb.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
My iPhone will not ring when receiving calls
After updating my iPhone with the 5.0 revision, my phone ceased to ring. All my settings seem to be proper and the ringer volume is set on top level.
Same here for my husband and myself. If I figure this out I will let you know.
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Will not ring when income calls
I have tried with Verizon to get issue of phone will NOT ring when a call comes in. Have checked settings and all seem correct. Help
Call *73 to insure your phone is not forwarded. Is it all calls or a specific number?
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My phone will not ring when a call is coming in? Please help?
My phone will not ring when a call is coming in.?
Yeah, because if the switch isn't on, the phone is put on vibrate.
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My iphone will not ring when calls come in. I have it set to ring and vibrate. The Do not disturb is turned off and I have reset it but still it will not ring. What can I do?
Check and see that the silent mode switch on the upper left side is toward the front of the iPhone and there is no orange or red showing.
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My iPhone 5 will not ring when my phone number is called.
Despite the "Silent" button on the side of the iPhone 5 being set to off, and the ringer turned on full blast, my iPhone 5 will not ring when any number calls my phone. This is not an issue with the settings, which are all set for the phone to ring. Has anyone else run into this problem, or may have a solution besides taking the phone in for repair? My phone is no longer covered under the one year limited manufacturer's warranty, so any repair is likely going to cost a minimum of almost $300.
Thanks in advance for the help!MJT's iMac wrote:
... This is not an issue with the settings,...
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New... -
Phone will not ring when called
Hello... I just purchased the iPhone from AT&t and the phone will not ring when called. I have gone to settings, sounds, ringtones and all looks good. Phone sometimes shows a caller is calling but not always and it is not ringing. Please help>>>
If the issue is still occuring try a restore just in case.
If that does not solve the issue..... Take it back to where you purchased it from
AT&T's DOA (dead on arrival policy) is 30 days from the day of purchase.
They should be able to replace the iPhone for you as long as you ask them to within 30 days of it being purchased. -
My iphone will not ring with an incoming call or an incoming text
My iphone will not ring with an incoming call or an incoming text
Hello tmacmillin,
Thank you for the question. It sounds like there is no sound with an incoming phone call or text. Have you checked to see if Do Not Disturb was accidentally enabled? You will see a "moon" icon in the status bar if it is enabled.
You can disable Do Not Disturb in Settings > Do Not Disturb or in the Control Center as described in the following articles:
iOS: Using Do Not Disturb
http://support.apple.com/kb/HT5463
iOS: Understanding Control Center
http://support.apple.com/kb/HT5858
If you are not hearing any sound from your speakers, I suggest reviewing the following article:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for using Apple Support Communities.
Best,
Sheila M. -
iPhone will not ring if locked when when Do Not Disturb is not on and the phone is not on silent (button on side is not red). This problem occurs regardless of whether it I have Do not Disturb on (manually, or scheduled) or COMPLETELY OFF. I've tried wiping the phone and reinstalling from a saved copy but of course the problem comes back because the problem is inherent in the save. There are two options under "Silence" at the bottom of the Do Not Disturb preferences. "Always" or "Only when iPhone is locked". Those are the only two options and I want neither. No amount of deselecting will work. It forces you to pick one.
Does anyone have a solution given that I've better explained the problem?The settings at the bottom of the Do Not Disturb page do not matter if you have the switch for Manual turned to off, or the Scheduled turned to off.
When the phone is unlocked, if you try to raise the volume of the ringer, what do you see on the screen? Does it say ringer, do you see the word headphones anywhere? -
Why my brand new iphone 4 will not ring on a call but will play any other sounds?
When I play music, movies or ckeck the ringtones an other alerts, it sounds. But it will not sound when receiving calls. Please, help
Check the switch above the volume buttons, red is silent mode, if it isn't red you should hear it ring.
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Phone does not ring when people call your number
A lot of people have complained that when they call my phone I never answer even though the phone rings. However, the iPhone does not show a missed call. Years later I get a voicemail indicator. My phone shows full signal strength and the thing never rings. I have noticed this way too many times so I decided to post this question to see if anyone else has noticed the same thing.
The most common causes for this behavior:
1. Bad coverage/roaming (unlikely, since you said you have good AT&T coverage)
2. Frequent EDGE use (calls will go to voicemail if you are actively using EDGE)
3. Defective or improperly set ringer (if this were the problem, you'd be registering a lot of "missed calls" in your Recents list, which I assume you are not)
4. Bad SIM card
If you have eliminated #1-3, then it is likely #4. You can get your SIM swapped out very quickly at the AT&T store. -
HT201401 My iphone would not ring with incoming calls, despite ring tone was set up?
My iphone would not ring with incoming call despite ring tone was set up using sound setting. In the beginning, it did ring. After a while it stops working. Any idea to make it work again?
Is the silent switch on the side of the iphone on?
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Why is my Iphone 5 NOT ringing if somebody call me and Missing Ringtones ?
Why is my Iphone 5 NOT ringing of somebody call me and missing ringtones ?
Hello there, Thuy Loan.
The following Knowledge Base article offers some basics to review for the issue you're describing:
iPhone: No ring or sound from built-in speaker
http://support.apple.com/kb/TS1205
and
Phone - Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= Phone#TI9
Additionally you can check your Do Not Disturb settings using this article:
iOS: Using Do Not Disturb
http://support.apple.com/kb/HT5463
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPhone won't ring when the caller is "Unknown". How do I make it ring?
Do you even see the call come in on the phone? Do you see the missed call in your list? Or do you just get a voice mail.
If it never even shows up in your missed calls list, contact your carrier. Perhaps you have anonymous call blocking on your account. (I wish I did...)
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