My iPhone will not send emails when away from my home wifi

my iphone will not send emails when away from home wifi any advice

Hey craggee,
Thanks for the question. This is usually do to a limitation by your ISP/email provider:
If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M.

Similar Messages

  • HT4979 why can I not send email when away from my home wifi? Am able to receive messages OK, and outgoing mailserver is correct?

    Why am I unable to send email when away from my home wifi ? I am able to receive mail OK, and have double- checked the outgoing server which is correct. This problem is consistent with my Macbook Pro, iPhone, and iPad2.
    Attempts to send messages results in them sitting in the Outbox and never- ending 'sending message' displayed.
    I am able to send using my   me.com  server.
    Home service provider is Cogeco.
    Any help would be appreciated.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • Iphone will not send email

    All of a sudden, my iphone will not send email to AOL. It says user name [email protected] is incorrect. I have rebooted, reinstalled and changed password that works fine on aol, still receives mail but will not send.

    It looks like your SMTP server setting for AOL is wrong. I think it should be smtp.aol.com.

  • HT1430 my iPhone will not send emails.  I have checked the settings and reset the phone, it still does not work. Any suggestions?  Thanks

    If anyone can help I would appreciate it.  Mail on my iphone will not send any messages.  I have followed the Apple instructions and still it won't work, even after resetting my iphone.  My email provider is BT.

    To Avoid Relaying:
    If you are sending an email from, say, [email protected], but the return address is [email protected], that is relaying (you are using y.com's servers to send an email where the email "originates" from b.com).  Many servers don't allow relaying to prevent spamming.
    To make this work go into the email account settings, tap the account "button" that has your email address, go to the Advanced section in "Mail" if there is one, then go to  "Outgoing Mail Server",  tap it, and then tap "Primary Server", and in the Outgoing Mail Server enter your user name and password.  It may say optional, but you need this.
    Not all services provide this and the sequence of buttons I describe above may not be exactly the same for each address (look around if different).  If you can't set the user name and password, then that email service does not provide a way to get around relaying.

  • HT201320 iPad and iPhone will not send email saying yahoo password is wrong.  I have tried entering the password and  it does not "take."  What can I do?

    Ipad and iPhone will not send mail saying yahoo password is wrong.  I have tried re entering correct password in setting and it will not "take."  What can I do?

    Yahoo has been having many email problems this last couple of weeks. There is nothing you can do about it.
    http://www.reuters.com/article/2013/12/11/yahoo-mail-idUSL1N0JQ1MS20131211

  • TS3899 My iPhone will not send email. I deleted my acct. and reopened a new one. I rebooted my device. What else can I do?

    My iPhone will not send mail. I deleted the acct. and opened a new one. I rebooted my phone too. I am at a loss as to what I should do next.

    Sounds as if you have a POP email account. If that is the case, then deleting the account and adding it back deleted those folders. They will be recreated as needed. As soon as you send an email, the Send folder will be created. As soon as you delete an email the deleted folder will be created, and the same with saving an incomplete email will create the draft folder.

  • TS3899 My iPhone will not send emails message keeps coming up your pop3 server is not responding

    My iPhone is not sending emails pop3 not responding message keeps coming up what should settings be

    You need to check with the email account provider for the email account to determine what the settings should be.

  • IPhone will not send emails

    iPhone 5 will not send emails

    Can you give more details? What happens when you try? What email account do you have set up on the phone?

  • My Iphone will not send emails

    My Iphone is only receiving emails. It will not send them. Why is this, and how can I fix it?

    You don;t have to worry about that now.
    Download the new Free comcast mobile app from Comcast that lets you use all your comcast email features and more. Also combines your voicemail, call logs, call forwarding for your comcast digital voice , tv lisitngs and On demand..
    video http://www.youtube.com/watch?v=D0YGFW0GQLI
    Download link :http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=320788270&mt=8

  • My Original iphone will not send email!!!

    Hello,
    I can't seem to send email. It keeps saying senders address was invalid. I am trying to send a test email to myself so I know the address is not invalid. I have checked all the settings and still can't send. Any help would be great.

    Who is the email account provider for the email account?
    This error message is not accurate. This means the internet service provider being used for your internet connection at the time is blocking the use of the account's SMTP server used to send messages with the account.
    Most, if not all internet service providers block the use of SMTP servers that are outside of their network or not provided by the internet service provider being used for your internet connection at the time unless the SMTP server is authenticated with a user name and password. Being connected to AT&T's cellular network is no exception in this regard.
    If this account is provided by your internet service provider used at home, most internet service providers do not have an authenticated SMTP server with the email account they provide, which means you will only be able to send messages with the account's SMTP server when connected to the internet with the internet service provider that provides the account such as when connected to an available wi-fi network with the internet service provider that provides the email account being used as the internet service provider for the wi-fi network you are connected to.

  • Ipad and iPhone will not send email by wifi

    Once I leave a wifi area the iPhone will send the email or I can connect the ipad to the iPhone and send it. I need to fix this before I go abroad.

    iOS: Understanding Personal Hotspot
    http://support.apple.com/kb/HT4517
    Use Bluetooth to tether your iPhone, iPod touch, or iPad
    http://www.macworld.com/article/1159258/bluetooth_tethering.html
    How to Connect an iPad to an iPhone Via Bluetooth Tethering
    http://techtips.salon.com/connect-ipad-iphone-via-bluetooth-tethering-25472.html
     Cheers, Tom

  • My iphone will not send emails since the last update

    I can no longer send emails from my iphone but continue to receive them. Help

    It now states it was rejected by the server. This message just began today, prior to that there was no message and I would have no idea if an email was sent unless I looked at my sent mailbox.

  • Can't send emails when away from home

    I can send emails from my iphone when I'm at home, but not once I have left the house. I get the 'sending' bar at the bottom, but nothing ever happens. Any ideas?

    When at home connected to your wireless network?
    If so, is the email account provided by your internet service provider at home?
    If yes, most internet service providers don't have an authenticated SMTP server with the email account they provide which is the problem.
    Most, if not all ISPs block the use of SMTP servers that are outside of their network or not provided by the ISP unless the SMTP server is authenticated, and AT&T is no different in this regard when connected to the internet via their cellular network when sending email.
    AT&T's SMTP server is included as an available SMTP server to select/use for an email account when connected to the internet via their cellular network if an email account does not have an authenticated SMTP server. This should work when connected to AT&T's cellular network but may not work when connected to your wi-fi network at home with your internet service provider being used for your internet connection.
    I access two email accounts with the iPhone's Mail client. Both accounts have an authenticated SMTP server and I've never had any problems sending with either account regardless the internet service provider being used for my internet connection at the time.

  • My Iphone 4 will not receive email when connected to wifi,works fine on 3G

    My Iphone will not receive emails when connected to wifi,works perfect on 3G

    Arrr I have this prob to and this has been driving me made i thought it was a network area have changed providers brought different sim cards to get new numbers deleted everything off my iphone to reset it and still no luck..
    After reading your comment it has actually been since I have updated my phone.
    I have to turn off my phone everyday as I fly and i need to recieve messages when my phone is turned on if this isnt resolved quickly I am going to have to switch from Apple but I dont want to...
    Apple can you please advise if this is going to be sorted asap? Alot of people dont turn there phones off all of the time so wont notice however for those of us that do and have to this is a really HUGE ERROR that needs your QUICKEST ATTENTION !
    Thanks ;-D

  • All of a sudden this morning my iphone will not send imessages from my phone number but only from my email address. When I go to the settings for my imessages to choose where they are coming from my phone number is greyed out....Is there a way to fix this

    All of a sudden this morning my iphone will not send imessages from my phone....

    Hi Chas869,
    Hmm, that is strange that your phone number is greyed out. There are a few things that we can try. First would be to turn iMessages off, then back on. See if you are able to select your phone number. Then if that doesn't work, turn iMessages back off, then reset the network settings....settings>general>reset>reset network settings, this will reboot the phone. Don't worry, it won't delete anything from the phone, it simulates a battery pull. Once the device comes back on, then turn iMessages back on. Keep us posted if that works!
    ErinW_VZW
    Follow us on Twitter @VZWSupport

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