My iPhone will not shutdown
My iPhone will not shutdown and automatically reboots if I try to shut it down. Any clues as to how to resolve please
Make sure the Battery is Charged...
See Here for
Frozen or unresponsive iPhone
Also, Try this... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Similar Messages
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It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.
It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.
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MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
My iPhone will not allow me to use the slide feature. I have restarted the phone several times. any suggestions?
Try rebooting. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPhone should restart. See if you can use it when it comes back up.
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HT201269 my iphone will not allow me to press the sync button, any suggestions
my iphone will not allow me to press the sync button. It is showing as greyed out. Any suggestions ?
I am having the same issue. After hunting around on the community boards for a while, I noticed that ZoneAlarm Firewall came up fairly often as causing issues with syncing. I re-activated the firewall that came bundled with my less-than-a-year old Windows 7 pc and completely uninstalled ZoneAlarm. I dragged and dropped one of my playlists to the iPhone 3GS and then most of my music then came back, but I am still unable to get all my custom ringtones (created in i ringer) to reload. I've tried dragging and dropping to no avail (I use "manually manage" because I add audio books from the library).
Others have posted these same issues and the odds that we are all doing the same exact wrong thing seems astronomical - there must be an issue with the latest firmware update. Different iPhone versions, different OS on computers, PC v Mac - all having problems after the latest update. Coincidence? Hmmmm!
If you do have ZoneAlarm, it might be worthwhile to change that... -
My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
My iPhone will not work unless I plug it into my wall charger, It is fully charged but only works when it is plugged in to wall charger. When it is turned on it say "Restore needed iphone can not make or receive calls' i tried plugging it up to Itunes but it will not turn on to sync.
First try a hard reset, press and hold the power button and home buttons until the phone restarts and displays the Apple Logo, then let go.
If that doesn't work...
Try forcing recovery mode and then restore with iTunes.
HT1808 iOS: Unable to update or restore
http://support.apple.com/kb/HT1808 -
My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!
Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network. -
My iPhone will not work in landscape mode anymore, how do i get to work again
my iPhone will not work in landscape mode anymore, how do i get to work again??
Double click round home button then slide icon on the bottom of screen to so you go all the way to left. There you will see a square icon with a circle arrow . That is the screen rotation control button. Tap on that to lock/unlock screen rotatio
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My Iphone Will Not Restore, Please Help.
Hello,
I fell asleep while facetiming, I woke up and found that my iphone will not turn on, which is odd, since I was charging it. I then took it off my charger and then put it back on. The Iphone 4 then showed the Apple Insignia for about 10 seconds, then became a dark screen, then back to the insignia. It did this repeated flashing for a good ten minutes. I then took it off the charger and the phone stopped flashing and it became totally dead. I tried pressing the home button, and the top button, but there was no effect. I then plugged in my Iphone to the computer and put it into recovery mode. I tried to restore it, but it continually keeps getting an error (21). I tried it on a different computer, will not restore, but got a different error (I believe it was the error (1604)). I tried restoring it multiple times, I updated my Itunes to the latest version, I made sure my connection was well. I tried taking my Iphone off of recovery mode, but it did not work.
I suspect that my problems are due to the fact that my Iphone will not stay on without being connected to a power source, and that is the reason for all the errors. I tried it on different USB ports and different computers. Please correct me if I am wrong, and please help me figure out what I should do next. I do not mind losing all my contacts, but I do mind if I have to spend money on a new phone, afterall, I barely even had this phone for a year.
So Please, I am begging. Please help me and tell me why doesn't my phone stay on without being connected? Is it because I fell asleep while facetiming and because neither of us hung up it over-heated and killed the battery? Is there an easy way to fix this since I am technologically-impaired? Is there any hope for me and my Iphone's future?
Any answer will be very much appreciated.
Thank You.It sounds to me like you either got defective parts or otherwise did not make the repair correctly. We cannot help with self-repairs here, the iPhone officially not user servicable, but you can ask for advice in the forums on ifixit.com, a site which is dedicated to those attempting their own repairs.
Regards. -
MAcbook is stuck and will not shutdown following download of X Mavericks software. Setup assistant is stuck and will not allow the MacBook Air to shutdown. It's been doing this for over 5 hours......any ideas?
Hi there—
This reply doesn't seem to take into account the query.
Please help?
The computer is completely unresponsive and won't shut down or turn off. It is stuck in Set Up Assistant after trying to sign in to AppleID.
Attempting to shut down or restart produces the following dialogue:
"The application Set Up Assistant has cancelled shut down.
To try shutting down again, quit Setup Assistant and click Try Again."
HOWEVER it is impossible to quick Set Up Assistant— the icon is completely unresponsive even to force quit, right click or anything.
I've managed to get into being able to see Dashboard and at the top Desktop and the dock below. But I can't click on anything from there. So it seems it is not the whole computer. Just set-up assistant.
Please help??
Thank you -
iPhone will not connect to my iTunes. I am running iTunes version 10.6.3 on my iMac runing Mac OS X version 10.5.8. All of my updates say "up to date" but this is obviously not the case. Can anyone help me out?
Hi,
Your iTunes is up to date for your OS X.
iTunes 11 requires in intel mac running OS X 10.6.8 or later. If your computer is compatible you will need to purchase Snow Leopard upgrade from Apple store.
Jim -
i am new to iphones and was chosen to "fix" friends iphone, have managed to get iphone into recovery mode but itunes and windows 7 wont recognize it at all. ive tried everything, googled all i can google...with no luck. iphone will not boot up just goes to apple logo and loops nonstop even when charging. please someone tell me what to do as i am an android geek and know nothing of iphone.
Hello,
this Solution fixed my Problem.
http://www.reddit.com/r/jailbreak/comments/1v6zkz/how_to_fix_boot_loop_without_l osing_data_stuck_on/
I restored my iphone to ne newest iOS7.1.1 without losing my preferences, passcode, photos, music, pdf, ibooks, apps and app data and so on. After Restoring i saved the app data and photos with the tool itools.
I think its a good solution for people, which not backup there data with itunes and icloud. -
After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.
The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update? -
HT4527 My iPhone will not show up as a device in iTunes on my PC. what do I do?
My iPhone will not show up as a device in iTunes on my PC. What do I do?
Try here > http://support.apple.com/kb/TS1538
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
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