My iphone will not sync to my itunes library. Everytime I try it says that it can't sync because the apps installed cannot be determined. I don't care about the apps I just want my music! Help!
When I try to sync my iphone to my itunes it starts going through the steps and then just stops. A little ! shows up beside my iphone under the devices tab in my itunes, when I click on this it the says that 'Itunes cannot sync apps to the Iphone because the apps cannot be determined'
If all you want right now is your music, you can turn off the option to sync apps, that should help.
With your iPhone plugged in, open iTunes, and go to the page with details about your phone (on the left side of iTunes, it should be under the Devices header). When you are there, go to the top, click on the "Apps" tab (next to "Info"), then uncheck the box that says sync apps.
Similar Messages
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I upgraded to iOS 5 and lost all my apps on my iPad. They are in iTunes, but will not sync "because the pairing record is missing." Please help!
On your iPad and iPod touch tap Settings > Store
Make sure Music is switched On under Automatic Downloads.
Now restart your iPad and your iPod touch.
Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
You can re download iTunes purchases for free if necessary > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I am trying to sync my iPhone and receiving the following message: iPhone could not sync because the sync session failed
I have tried walking through the set ups again, and cannot figure this out. Any help out there? Thank you.I seemed to have figured it out...... I hard reset my Iphone and rebooted my computer and it seemed to work. It also seemed there was a music file that was not being recognized, I just erased it and everything worked fine after that.... very strange but I am so glad I figured it out.....
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Please help me. I recently got a new laptop fro Christmas and i have begun to sync all my music and apps etc onto my new laptop. However, music that i have previously purchased on my iphone will not sync to my current laptop. I have tried 'transfer purchases' but only some have transfered, i still have over 200 songs to import and they won't transfer from my iphone to my laptop. Please help, it is very irritating. Thanks.
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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Iphone could not synced because the session failed to start
My iphone when i conect it to itunes it says could not synced because the session failed to start what can i do ?
Make sure you don't have Restrictions enabled under Settings/General. If it's enabled, you might need to restart your phone afterwards.
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I wish to copy my iTunes library onto an SD card so that I can use it in the car, how can I do this?
How can I transfer contents of my iTunes library onto an SD card so that I can then load into onto the hard drive of my cars audio system?
How can I transfer contents of my iTunes library onto an SD card so that I can then load into onto the hard drive of my cars audio system?
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I have followed the steps provided by apple to restore an iPod touch. It is disabled due to having the wrong password entered too many times. When I get part way through the restore process on my computer it pops up a box saying that it can't restore until I enter the passcode into the iPod. I have tried this same process over 5 times now and keep gutting the same results. It is my kids iPod and he has only had it since September. Someone please help me before I throw the thing through the window and my kid strangles me!!! Thanks!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i upgraded to a macbook pro and gave my old macbook to my daughter, we tried to get her itunes library downloaded on it and it said that there was already an apple id assigned to that computer.
we went on the new one an de authorized all computers and then tried to re load her itune library on and it still isnt working. what are we doing wrong?
i called tech support and they are useless until you are willing to pay them 269 dollars to give you the information. ive spent a smal fortune buying apple products over the last 2 years, the least they could do is answer a simple question. Please helpIt sounds to me like there are two separate processes being intertwined above:
1. Setting up your daughter's MacBook with identifying info; e.g., Apple ID for the user account on that machine.
2. Transferring the iTunes library (a very different operation).
Have you used Apple's Migration Assistant to move your daughter's information from her old machine to the MacBook? That would have avoided this whole issue.
If not, either start the process over and use Migration Assistant, or try to more carefully and precisely define exactly what you did to accomplish this transition. You said, for example, "there was already an Apple ID assigned to this computer." That statement almost certainly did not originate with iTunes. -
IPhone could not sync because the iPhone is disconnected
I have downloaded iTunes 8, but when syncing my phone and trying to download the newest iPhone software (2.1), I keeep getting an error message that reads as follows:
"iTunes could not sync ^0 to the iPhone "xxxx's iPhone" because the iPhone is disconnected".....when it is indeed NOT disconnected. Any ideas or fixes? The new iPhone software has been downloaded on iTunes, but not yet downloaded to my phone due to the aforementioned error message.I am having a similar problem since going to iPhone 2.1 and iTunes 8.0. My iPhone sees my computer, and my computer sees it, but iTunes does not launch or see my iPhone, so I can no longer sync (running Vista, btw). Would be grateful for suggestions.
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Iphone will not sync computer running windows XP cannot save backup
I have Iphone 4 running version 4.3.5 when I try to syn with iTuneson my computer running Windows XP I get the message "canot save Backup" any thoughts how to resolve?
Trying it again worked. The only difference between this time and the last time was that this time I let the sync process do its backup. So, for anyone else, before trying drastic steps to fix the issue, I'd suggest just updating to the latest iOS (I did it via USB, it probably doesn't matter though) and letting the sync process do ALL of its thing.
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I had to reset my username and password on my computer because I must have hit a wrong key when changing password. Anyway I made a new admin user on my pc and now my iphone will not sync all the way with my itunes. I flashes a message on the screen saying "you do not have the proper privileges" and stops the sync. All of my contacts are gone and all of my google calander is wiped clean. I just want my Iphone to sync now so that I can add contacts again. What can I do? Thank you for your time.
rfondrickbogdan0,
Tried that but did not work. Thank you for the reply. However, I did find the correct thing to do though so wanted to share.
Since on my computer I had to create a new admin account, I had to go into the shortcut properties of Itunes. Then hit Compatibility Tab. Had to check Run as Admin.
After hitting Change settings for all users it worked just fine. -
My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!
Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling -
IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?
Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.
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