My iPhone will ring but not play music. Does anyone know how to fix this problem?

Clean iPhone charging port with clean dry toothbrush. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send to Apple. If no coverage, clean again with toothbrush and small amount of Isopropyl Alcohol.

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When i click on a song to plat or drag it to a playlist an exclaimation appears next to it . a message says , could not be used because the ori ginal file could not be found. does anyone know how to fix this problemn?

When i click on a song to play or drag it to a playlist an exclaimation mark appears next to it. a message says , could not be used because the original file could not be found. does anyone know how to fix this problem?

1. delete this songs from your liblary
2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

Passbook is not working on my iPhone 4S. I tried changing the date to 2013, but it's still not working. Does anyone know how to fix this?

Passbook is not working on my iPhone 4S. I tried changing the date to 2013, but it's still not working. Does anyone know how to fix this?

This link may be helpful.
http://support.apple.com/kb/ts2755

My UR12 Steinberg interface is recognized by Yosemite but I can't get any output from the device, does anyone know how to fix this problem? Thanks in advance

My UR12 Steinberg interface is recognized by Yosemite but I can't get any output from the device, does anyone know how to fix this problem? Thanks in advance

Apparently it's related to the Firefox plug in.
This isn't exactly a solution but more of a way to avoid opening PDFs with Firefox's plug in.
1. Highlight "Tools" from the Menu Bar in the top left of the screen (or click "Options" if using the Firefox Compact Menu)
2. Select to "Options
3. Select "Applications"
4. Look for "Adobe Acrobat Document" under Content Type and to the right under Action select "Use Adobe Reader (default)" instead of the using Adobe Acrobat in Firefox
5. Open a test PDF. It should open in it's own window now.
Again, not a complete solution but something that'll at least let you scroll with PDFs open.
More info here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2171033

My ipad is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now?

My iphone dosen't doesn't make key tone sounds anymore when I write a text message or when I want to dial a phone number I don't know how to fix this problem, I don't hear the clicking noise anymore does anyone know how to fix this problem?

My iphone dosen't doesn't make key tone sounds anymore when I write a text message or when I want to dial a phone number I don't know how to fix this problem, I don't hear the clicking noise anymore does anyone know how to fix this problem?And all the sounds on my phone are on, even the keyboard clicks.

Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo, double check the volume button just in case. If you still can't hear the tones go into your settings>sounds and make sure the options are on.

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

Firefox 4 opens multiple windows. Have tried every suggestion to fix but does not help. Does anyone know how to fix this?

I am a developer. Not sure if it was a programming thing or not but now FF 4.0.1 constantly opens up multiple windows each time I open it. Sometime around 3-4 and other times about 15 to 20 windows. I have searched your KB and Google and have tried every recommended fix but nothing helps. I am not infected, no malware and everything else is fine. I will provide remote access to my system via TeamViewer (or your option) if someone can please identify the problem or provide new details on how to troubleshoot this. I will have to find a new browser soon if this is not resolved. Many folks are suffering due to this...not just me.

This shit remains in Firefox 5. Nothing's changed.
Mozilla began to venture releasing a defective commodity.

My i pod touch touch screen will not work it will not unlock or power of i tried restoring 2 times that did not work out does anyone know how to fix this massive problem

i need help please

Restore to factory settings/new iPod if you have not do so already. If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My pad is asking for a passcode and the one I thought it was is not working and it disables the ipad. Does anyone know how to fix this problem ? Thanks

Hi, I am looking for assistance on how to reset the passcode on my ipad. It is asking for a passcode & then I enter what I thought it was and it doesn't accept & disables the ipad for 15 mins. Any guidance would be greatly appreciated ast the call centre is currently closed. Thanks Peter

If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the
          Back Up option. If you have just backed up the device, it is not necessary
          to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore or have forgotten your restrictions passcode, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

I occasionally get error messages popping up when I run Firefox 7. The messages often say "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function". does anyone know how to fix this?

After I downloaded and installed the latest version of Firefox, I started getting these error messages every so often when I launched the browser. These messages will usually pop up every third time or so I open the browser and pop up on every page, sometimes multiple times, and I have to clear them away before I can do anything on the page. The message usually reads "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function". Is there any thing we can do to fix this?

Please see solution in http://kb.mozillazine.org/Problematic_extensions
for "McAfee Site Advisor".
(Windows): For best results you should uninstall '''McAfee Site Advisor''' from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

IPhone won't charge... Does anyone know how to fix this?

Well i think that's the problem anyway..Here's the story:
I got pretty caught up playing a game on my phone when the little msg flashed "20% battery life left" or however that goes. I figured hey its late I'll just charge it when I'm done and go to bed. Well when I woke up the screen was white and the phone was frozen. So I pulled a hold the power button down + spring board till the thing went black but now it hasn't gotten out of its black screen (completely shut off not a "lit black screen") I figured it was out of battery completely so I left it on the wall charger for a few hours came back and it was still in its coma.
Then I looked at every possible Support page applicable to my situation via Apple.com and even some off site pages, nothing. iTunes, doesn't recognize anything being plugged in, my computer doesn't acknowledge a device plugged into the computer when I plug it in via the USB dock, the phone wont respond if I hold any of the buttons down in any sequence what-so-ever, the screen is just off.
I've had this phone for a month (less actually) and I love it. I'm a sucker for the games though its about 75% of what I do/use my phone for. I've never dropped it, had it anywhere near water/heat or anything that could potentially harm the phones hardware.
I know there's an easy solution just going to the Apple store and having them replace the phone but It really would be nice to be able to fix it on my own and see if I can save all if not some of the Data I've collected over the short period of time (which is a lot since I never had a camera on my phone... and I don't exactly have any of my contacts saved in any other place)
Thank you in advance, and I hope this is the right place for this.

Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

Read out loud does not work on Adobe Reader XI. Does anyone know how to fix this problem?

Does anyone know how to repair the Read Out Loud problem with Adobe Reader XI?

Hi thomash,
Are you running into this problem with all PDFs, or just a select few? If the PDF was created from a scan, and OCR wasn't performed (so there's no "live" text), then there wouldn't be anything to read aloud.
If the issue occurs regardless of the PDF you have open, has anything changed on your system since Read Out Loud worked for you?
Best,
Sara

I just updated my iphone 5 to ios 7 and updated my itunes...now my iphone is not showing up in itunes devices. Does anyone know how to fix this?

I just updated my iphone 5 to ios 7 and updated itunes as well...now my iphone is now showing up in itunes devices. Does anyone know how to fix this problem?

Same problem on im iPhone4 / iOS6 with normal camera!
The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved!

My iPhone will ring but not play music. Does anyone know how to fix this problem?

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