My iphone won't connect into itunes

So when i use a usb cord to connect my phone to my toshiba windows laptop the message asking to trust the computer keeps popping up on my phone. When i hit trust things go slightly back to normal, where my phone opens up the photo app on my computer and tries to import new photos. However instead of saying "Jessica's ipod" it now says "Apple Iphone" and Itunes no longer opens up and connects to my phone when i plug it into the computer, so i can sync things and back up, etc. This has only begun recently and it had been working fine since i got my laptop at the end of summer. I also have big cracks on the front and back glass of my phone and lots of damage, but this damage occured months and months ago and my phone was still connecting and working fine. Help is appreciated.

Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
You can also follow the steps in this article: http://support.apple.com/kb/ts5376

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