My Iphone won't do an icloud backup, I have enough storage and i am connected to a power source AND connected to Wi-Fi, Help
Today I changed my Apple ID, and now am trying to do an iCloud backup and I AM connected to a wi-fi source as well as a power source and it WILL NOT back up, any suggestions as to why??
I'm having the same problem. Interesting part is that I also have an iPad. They sit side-by-side in docks for power, have the same settings to backup to iCloud. But the iPhone has never backed up to iCloud and the iPad does so regularly every night (same appleid on both). Both have plenty of extra storage. The only difference is that the iPhone only connects to the 2.4GHz wifi, while the iPad (new) will connect to either 2.4GHz or 5GHz wifi (my router supports both and both are turned on--the iPad seems to connect via the 5GHz side preferentially). Both 2.4GHz and 5GHz wifi use the same Internet connection.
When I try to do a manual backup to iCloud, it sits there and appears to be trying, but last night (I started the manual backup before going to bed) it had gotten no further than barely starting (as indicated by the progress bar) by morning. So something is definitely wrong.
Similar Messages
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I can't backup my iPhone 5. It says I don't have enough storage. So I've deleted like 6-7 apps and its still says I don't have enough storage. And it also says the same thing when I want to buy new apps or music. Also my messages won't send; I have to turn my phone off and resend then just to they can send. I can't even take any pictures because it says I have no storage.(I currently have 1,658 photos and 72 videos by the way.) What can I do? I just my phone in late December. I didn't think it would act up this bad before I even had it for a year. Please help.
Your phone needs more storage, buying storage on iCloud.com doesn't change that.
Delete some of the stuff off of your phone, it's full. -
Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)
Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M. -
So I had a large amount of music on my Iphone 4S, and so i bought a storage plan with 10 more GB's of storage. I went to sync the rest of my music, assuming it would now let me have it on my IPhone, but it said I still didn't have enough storage. Help?
You bought icloud storage.
This has nothing at all to do with the storage on your iphone. You cannot increase the storage capacity of your iphone at all. -
My Ipad is frozen. It has info box that Icloud does not have enough storgae. Will not close, shut down or anything. no touch response at all.
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use the device again -
Had to restore iPhone, now can't do iCloud backup
I had to do a full restore on my iPhone 6. Backed up on iTunes on computer first, an an iCloud backup.
Did restore, from iTunes, set back up etc. I normally use iCloud for backups, I have 20Gb plan.
Now I tried to initiate an iCloud backup it says not enough space.
Says my iCloud photo library is 13.5Gb, next iPhone backup is 5.8Gb, so not enough space.
Before restore it was backing up fine, so presume that after restore it's "ID" or something?
Anyone help I'm stuck....
few notes...
iCloud photo library beta was on before and after restore
Optimise iPhone storage is checked
Last iCloud backup states 1.8Gb.
I think my iPhone after the restore has changed ID/device no/hash ID or something. I've just opened my bank app and it's required me to "register my device for banking". This previously was registered so my bank app had identified it as a new device and I had to go through the registration process again..Hi QwertyMan11,
Thanks for participating in the Apple Support Communities.
You may find these tips helpful if iCloud doesn't have enough storage space to create a new backup after you've restored your iPhone:
Get help creating an iCloud backup - Apple Support
I can't back up because there's not enough storage available.
If your iCloud storage reaches its maximum capacity, you can take any of these actions:
Upgrade your iCloud storage plan.
Create a smaller backup:
Select which apps to back up. Include only the apps that contain important data.
Delete unwanted photos and videos before backing up. You can also save the photos and videos to your computer before deleting them.
Turn off backup for Photo Library (or Camera Roll in iOS 7), especially if you already back up your photos to your computer. (My Photo Stream isn't a backup of your photos.)
Delete old messages from your device, especially messages with attachments. To delete a message, swipe over it, then tap Delete.
Delete items that you no longer need from iCloud. You can save them to your computer before deleting them. For example, you can:
Delete old backups, such as backups for devices you no longer have.
Delete app data or documents.
Delete old email messages, especially messages with attachments.
Sincerely,
Jeremy -
Hi, im not able to backup all ma contact to my icloud using my iphone 3gs. only 290 out of 600 contact gets backup in icloud, though i hav enough memory. How to fix it ??
I have had similar issues backing up to iCloud. Thy only thing I have found to work every time is backing up to iTunes and then doing a restore to my new device. That includes iPhone 6.
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I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago, I've tried deleting a couple of apps, signing out, rebooting, all to no avail. The button stays grayed out and will not let me select. Any ideas on how to solve this?
Greetings vahbear,
After reviewing your post, it sounds like you are having trouble backing up to iCloud. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Get help backing up your device in iCloud - Apple Support
iCloud Backup alert messages - Apple Support
Thanks for using Apple Support Communities.
Take care,
Mario -
I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?
Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H. -
My contacts on my iphone won't sync to icloud. Any suggestions??
My contacts on my iPhone won't sync to iCloud. Any suggestions??
Yes contacts is on and the account listed is the iCloud account (@me.com)
When I go onto iCloud the only contact there is my @me.com email. This account was set up so I could use iCloud but I also have a yahoo account on my iPhone if this has anything to do with it. -
My iPhone won't verify my icloud
My iPhone won't verify my iCloud. But my iPad works with it fine. Suggestions?
Did you click the Verify Now link on the verification email from Apple?
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My phone (iCloud) won't let me update myMy phone (iCloud) won't let me update my phone because it says I don't have enough storage left what do I do in order to get me update without paying? My phone won't even sync to my computer
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
My iphone storage is full and I do not have enough storage for upgrades or to take more photos/videos, download apps, etc. I do have my photos/videos ON for icloud sync but not sure if I can safely delete them from my iphone to make room. And if I can delete them from my phone how do I access them on my icloud? I logged in for the first time and do not see where to access photos/videos?
You can't just store photos on icloud. They can be included as part of a backup or when using photo stream to sync photos from one device to another, but 1) photo stream keeps photos for up to 30 days after which they are deleted from the servers, and 2) never rely on a backup to icloud as a way of storing photos. (When photos are deleted from the device, they are no longer on recent backups, and older backups get deleted in short time.)
When it comes to photos, users should sync them to a computer for archiving. Then they can delete the photos from the device, as the computer will have copies.
Photos in backups on icloud cannot be viewed on icloud.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083 -
I'm travelling and trying to back up my new iPhone to iCloud. I have sufficient storage, am connected to wifi and it's plugged into a power source and yet it doesn't seem to work at all. I'm currently in India. Could that be the cause or can anyone suggest any reason why this wouldn't work?
"gets stuck" - are there any error messages?
If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one. -
i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?
Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.
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