My iphone won't restore from a specific date. It keeps saying my phone disconnected. I need the information on it badly.

Help please. I have important text messages on my iphone. I keep trying to restore it from a previous back up. I can get earlier back ups but the one I need most desparately will not reload.

Keep getting expired form

Similar Messages

I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please

I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please

Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe

Photos mysteriously vanished and iphone won't restore from backup. iOS 6

Ok well hopefully someone has a good answer for this because I know numerous techs that currently work for apple that are going to have some very colorful stories to tell their familes over dinner about an irate customer they were trying to "help" earlier in the day. After updating to iOS 6 I suddenly realized that not only was every App, contact, and song missing but also every picture that I had on my phone. I began to sigh a sigh of relief when I realized that after syncing with itunes the Apps, contacts, and songs were replaced with great haste until I realized that I still had none of my pictures. Mind you alot of the pictures are saved in otehr locations on the computer and some to my email but there are several pictures of my twin baby girls that have been saved over the course of the last 8 months that were only on the camera roll. I looked into the issue a bit and found a solution that looked promising. Restore the iPhone 4s to the backup file that was made by iTunes that was before the pictures were all erased. Followed the manual perfectly only to recieve error messages about how there is not enough space on my hard drive to create a file. Not only is there more than enough space but the message itself is extremely confusing because I am not trying to make a file....I am trying to apply a file that is already on the C Drive to the iPhone through iTunes. I have manually went into my hard drive and located where the file is being kept. Mind you it is all encrypted but after the arduous task of adding up all of the little file's and big file's sizes I have come to the conclusion that this is indeed the backup file seeing as how before all my information got molested I had a little under a gig of space of my phones 13.5 capacity and after adding aaaaaaalllllll the files together in the "backup" folder I came out to a figure of ~12.5. If anyone is willing to or can help then please do because currently teh words irrate and ****** don't begin to illustrate the anger that is boiling within me at the thought of paying a company for a service and being a loyal customer and then having 8 months of memories ripped away because of some glitch or mishap. Thanks (to whoever can help, not to Apple ((Apple can rot and die for all I care)) )

Just had the same problem, did this and it worked.
Delete all of your previous backups, do an new backup from scratch, and then restore from the new backup.

HT4623 After updating to IOS 6, my iPhone won't restore from back up.

I updated my iPhone 3GS to the new IOS 6 and i backed it up before i done anything. and it starts to restore from back up but it gets 3/4 way done and the green bar stops moving and the time remaining goes up instead of down. what do i do to restore from my back up?

I Just found it on the apple site, it arrived on a cd a few days later and worked just fine again.
i would recommend backing everything up just in case. Better safe than sorry, trust me. I've lost so much when i didnt back up once when re-installing the system.
IT shoulldnt erase everything, bt it might, so back up just in case
should you loose everything, then i have some tips on moving stuff fromyour iphone/ipod to the computer

New iPhone won't restore from my iTouch backup!! Huh? Scooby?

Just bought an iPhone, and trying to restore from my lastest iTouch backup. But the latest iTouch backup doesn't show up as an option. My wife's iTouch backup shows up. Any clues out there? Where's Velma when you need her?

iOS on your touch?
iOS on your iPhone?

HT1212 I forgot my password for my phone and it won't let me restore from an earlier date because its saying its locked. How can I figure out the forgotten password?

Please help...
I can't get in my phone and this is sooo frustratingt

The only way to get passed it is by entering the correct passcode. If you are unable to the you need to follow how to restore via recovery with the article you referenced. Once you restore to factory settings you will then be able to restore from back up.

IPhone 5 won't take a charge & won't restore from backup

My iPhone 5 stopped taking a charge. So I updated to 7.whatever & backed it up. It still would take a charge so I went through recovery mode. That seemed to complete (I've done it twice now) However, the phone still won't take a charge and it won't restore from my backup. (Since the initial run through recovery mode it has never accepted the backup. It alway errors out saying the iPhone disconnected. It never disconnected physically and I've tried mutiple cables so which worn on my other iPhone so they are not the problem. If I plug the iPhone in it will cycle between on and off and never accept a charge or allow me to get through the backup process without "disconnecting" Any suggestions?

Hello GreenLantern17,
It sounds like you are unable to charge your phone and it keeps disconnecting when you have it plugged into your computer, even though you have tried mulitple cables. If you have not already, try charging the phone with the wall adapter that came with it. If it works there, into I recommend starting with the following USB port troubleshooting for your computer:
Remove any third-party battery packs or cases from the device and ensure that the USB cable is connected directly to the port on the device.
If your Lightning or 30-pin cable is connected to a keyboard, display or USB hub, try plugging it directly into a USB port on the computer instead.
Close any virtualization apps (such as Parallels or VMWare).
These apps may interfere with your computer's ability to communicate over USB if they aren't properly configured, or up to date. If this resolves the issue, contact the developer of the app to see if an update is available.
Restart your computer.
Restart your iPad, iPhone, or iPod touch.
If you're using an accessory or third-party cable to connect your device, try using an Apple cable with the device instead.
Update to the latest version of iTunes if you have not already.
Disconnect other USB devices from your computer, except for your keyboard and mouse. Then, reconnect your iOS device. If the issue is resolved, reconnect the other USB devices one at a time. Make sure your iOS device is still recognized by the computer after adding back each device.
If one of these steps resolves the issue, but it comes back later, make sure you haven't changed how the device is connected. For example, check to see if you plugged the device into a specific accessory, or used a specific cable that reintroduced the issue.
From: iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254?viewlocale=en_US
Thank you for using Apple Support Communities.
Cheers,
Sterling

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
Thanks

If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.

I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and h

I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and has iphone 5 settings. How can I undo and get back to iphone 6 settings?

Settings/Reset/Erase all content and settings...
Recently I had to do the sequence above and when the phone rebooted, it came up as a new phone.

I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

Every time I connect my iphone 4 to itunes it wants to either restore from backup or set up as a new phone.

every time I connect my iphone 4 to itunes it wants to either restore from backup or set up as a new phone. I've restored it 5 times already, i don't want to lose any of my data. Any ideas?

I had the same issue. Tried unplugging whilst it was restoring about 5 times - didnt work. I ended up clicking "set up as new iphone" and TADA it worked. I can now edit on itunes. I do however have every single app I've EVER downloaded on my phone. Apple should really make it so they go back on exactly how they were before!

New ipod won't restore from icloud

If I set up my ipod as new, can I still restore from icloud?
I purchased a new ipod touch yesterday, and in the course of setting it up, it will not restore from icloud, so I thought I might be able to set it up as new and still restore from icloud once I got it set up, is this correct? I would update from itunes, but my computer's operating system won't allow me to update to the newest version of itunes, so the ipod and computer won't "talk" to each other.

Do other devices now connect to the router OK?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Try on another network as Apple recommended.

My work issued iphone won't restore the backup. New password twist!

My work issued iphone won't restore the backup. I get an error that my password is wrong. I tried variations of all recent passwords. Checked various threads and saw one that suggesting to use the "Change Password" feature under "Encrypt iPhone Backup" as a faster way to find your password. After a few wrong attempts I then successfully changed my backup password and wrote it down!!
Now when I tried to restore my backup with my shiny new password I get the same error that "iTunes could not restore the iPhone "my iphone" because the password was incorrect" The "Encrypt iPhone backup" option is checked and grayed out. I assume the fact its grayed out means its a policy set by my company. I cannot uncheck the "Encrypt iPhone Backup" option. My company IT helpdesk can't help me as they say they don't set a password or force its encryption. The phone has Mobile Iron 5.7.4 app installed as a corporate requirement.
Any ideas? I am using iOS 6.1.3 and I will not update it to iOS 7 since I cannot restore my backup. Learned this the hard way when it wouldn't restore after the iOS 5 to iOS 6 update. I have an iPhone 4s.
Thank you,

This is a problem. We also set a policy which requires users create a backup password. That way if they salvage their computer, someone that buys it at the Thrift store won't be able to access what might be company data. The problem is that the password is only required one time, when the initial backup is made, and it might be a year or more before you need to use it to do a restore. Here is an article which may help out...at least with some ideas on password ideas...http://support.apple.com/kb/TS5162
If you can't remember it, you can always transfer your content to your computer, music, apps, photo's etc, then setup the device as new and transfer the content back. This won't allow you to get various settings, and points on games, etc, but at least you will have the really really important stuff. If you are connected to an enterprise mail server, that will restore all of your mail, contacts and calendar.

My Iphone 4 won't restore...error message that keeps coming back saying "IOS was corrupted during download" HELP PLEASE!!

My Iphone won't restore in Itunes saying that "Software was corrupted during download", HELP!!

error codes http://support.apple.com/kb/TS3694
can't backup or restore http://support.apple.com/kb/HT1808 you may have to do this a few times.

I have an iPhone 4. I unplugged my phone during an update and have lost all pictures and videos from the last year. Is there any way to restore from a certain date to recover?

I have an iPhone 4. I unplugged my phone during an update and have lost all pictures, text messages and videos from the last year. Is there any way to restore from a certain date to recover them?

If you have a current backup you can restore your phone to that backup. http://support.apple.com/kb/HT1766

My iphone won't restore from a specific date. It keeps saying my phone disconnected. I need the information on it badly.

Similar Messages

Maybe you are looking for