My iPhone won't show up in iTunes on my new Macbook Air. What am I doing incorrectly?

Hi everyone,
So I am setting up my new MacBook Air (purchased on Black Friday), so it's new. And everything is going well, I'm signed in to my iTunes account, I have downloaded all my purchases from iCloud and I have authorized the Air. HOWEVER, when I plug-in my iPhone 5S to my Air, the photos import, but nothing else. It doesn't show up in iTunes as one of the "devices." So it syncs the photos, but nothing in iTunes.
Did I miss something? What am I doing wrong here?
Thanks,
Liz

Hi Liz,
Thanks for using Apple Support Communities.  This article has steps to try if your Mac isn't recognizing your iPhone 5s:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
If that does not help you may also want to try a quick reset of SMC to see if that helps:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Cheers,
- Ari

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