My iPhone won't sync and I keep getting an error 13019 message. What do I do?
My songs will not sync to my phone. I get a message that says error 13019.
Help here > iTunes: Error 13019 during sync
Similar Messages
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My nano won't sync and I keep getting the error code 13019
I had a computer crash and have been trying to move all of my itunes library over to my new computer. I got that accomplished today, added new music and got my itunes library all filled up how I want it but now it won't sync with my ipod. It says "This Ipod "Jessica's Ipod" cannot be synced. An unknown error occurred (13019)."
Any ideas on what could be the issue here? I've done all the basic troubleshooting including: resetting my ipod, making sure I have the latest itunes availalbe, restarting my computer, trying different USB ports and I even restored my ipod to factory settings to see if it would help. Now all I'm left with is an empty Ipod.
Any help would be greatly appreciated.I've done all the recommended steps from other posts similar to this and NOTHING is helping.
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My phone crashed during a software update and when i try to restore it on the itunes site, i keep getting an error 3194 message. It is an iphone4, what can i do?
This usually means you previously used an iPhone hacking utility such as tinyumbrella which altered your computer hosts file, blocking access to the Apple server, gs.apple.com:
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
My iPhone 5 won't restore, and I keep getting the error messages "9" and "1600."
So, today has been a disaster for my poor little iPhone. I have been at football camp all day, and my phone has been tucked away in my bag, so no physical damage was done to it whatsoever. At about 3:30, I checked it and it was working fine. At 4, when my camp ended, my phone was dead - with 80%+ battery. It wouldn't display anything, not an Apple logo, not a charge logo, nothing. So, I tried restarting it by pressing the home button and sleep button together for 20 seconds, and it didn't work. I tried doing it for 60 seconds, and it didn't work. So, finally, I get home and plug my phone into my wall charger in hopes of reviving my iPhone, and still no luck. So I've reached my last resort and I plugged it into the computer to restore it. I finally got it to show up, and didn't think there would be any problems. I started getting it restored, and no luck. I got error message 9. I thought it was just unlucky, so I tried again. This time, the process had went a little further, enough to display an Apple logo on my screen, but then I got error message 1600. Ever since then, I've been getting those error messages. I've tried everything. I've rebooted my Mac, changed USB ports, everything. Does anybody know what it might be? I know what both errors mean, and the problems that they are depicting aren't actually happening. Any help would be greatly appreciated.
Cheers,
ColeHi Cole,
I did some checking around and this article has some information on your error messages:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 9 says:
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Error 1600 says:
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
The steps for 1604 are:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If all else fails, this article should allow you to fully restore the phone:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
I hope this helps!
- Ari -
Firefox won't open and i keep getting this error
when i click the firefox icon i get this error that says Your Firefox profile cannot be loaded. It may be missing or inaccessible.what dose it mean!? how can i save my internet!?
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I am trying to activate my iPhone 4 via iTunes but i keep getting the error (1) message at the end of the restore. I believe my iphone has to be in DFU mode but i already tried that and same thing. Does anyone have any suggestions?
The error is just a simple error message just like (1013) instead it says (1). The iPhone I am trying to activate has been activated before I just currently have no service and I think that activating it will solve the problem. I just can't restore through iTunes because it won't finish. I get the message every time I try to restore.
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My iPhone won't sync and it says that I have to go back to the factory settings. But when I try to do that, I don't remember the password to be able to reset. What do I do?
http://support.apple.com/kb/HT1212
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I am attempting to sync my phone with iTunes and I keep getting an error message 42001 so my phone can not sync with iTunes... What is this error message and what can I do to fix this problem and sync my phone to iTunes?
Dear Apple team,
I recently bought an iphone3GS from USA and jail broke it. Since I heard the there are lots of disadvantages I thought to unlock it officially through the original owner (in copy). He assisted me and confirmed that he unlocked it with AT& T (See the attachment). According to the instructions I restored the phone. But it is not activating with “Activation server is currently not available, please try again or try with iTunes”
When I try with iTunes , it says “you haven’t inserted a SIM” even though I insert the original AT&T SIM.
My current location is Sri Lanka ,so don’t have any apple support.
Please help me to be a good fan of apple. -
Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. RuppI also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
I recently downloaded and installed the latest version of iTunes and now keep getting the error message "A required iTunes component is not installed. Please re-install iTunes (-42404)".
Since this, my iPad will not sync, despite resetting it many times.
I have downloaded and installed the new iTunes more than ten times with no luck.
Please can anyone help!!!!!!!Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
iPhone says "cannot connect to iTunes" I am hooked up to wifi and I keep getting this error... Any ideas?
Hi ...
Try this support article > Can't connect to the iTunes Store -
I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
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I Have a iPhone 4s and I keep getting this error "Could not activate cellular data network" I have sprint and to use any internet om my iphone i have to connect to wifi. What do i do to fix my celluar connection. I took my sim card and put it back in and it still didnt work.
Davidb24 wrote:
Ok but im not the one who pays tge sprint bill
Apparently, no one pays it... That's why they shut off your service. -
HT201442 Trying to restore my iphone 4 and I keep getting unknown error 21 and then it stops?
Trying to restore my iphone 4 and I keep getting unknown error 21 and then the restore stops.
Hello sdavies26,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#10
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Have a nice day,
Mario -
Im trying to setup my phone and I Keep getting this error.
"Your iPhone could not be activated because the activation server cannot be reached. Try Connecting your iPhone to iTunes to activate it, or try again later.Are you running one of the beta versions of iOS 7?
Has the iPhone been jailbroken or modified to work with other
than the original wireless provider?
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