My iPhone won't sync to my computer.
I've had this iPhone for about a year and never had problems. I tried plugging it in to my computer the other day to sync it with I tunes and it just sat there saying verifying iPhone at the top. I left it there about 20 minutes and it still wasn't done. I'm just wondering if its the phone or computer and if there's anything I can do to fix it.
Type "apple mobile device service" into the search bar at the top of this page by "Support"
Similar Messages
-
I downloaded the updated version of iTunes. Ever since then, my iphone won't even come up as a device. Everytime I plug it in, something comes up asking me do I want to trust this computer on my phone.. I've been using this computer for my iphone downloads and stuff for about 6 months now. I was wondering if this has happened to anybody else since the update and is there any solutions?
So, in iTunes, when you look at the shuffle's content (in the sidebar) and click on the playlist under the shuffle, over to the right, the songs are in your desired order, correct? Where do you look, or what do you do, that indicates the playlists are in alphabetical order? Are you saying that when you play the songs while using the shuffle, they play in alphabetical order?
If so, when you listen to the songs on the shuffle, are you using the playlist, or are you using the All Songs list? If you are in the default All Songs list, with the shuffle's power switch set to play-in-order (the middle position), the songs play alphabetically, I believe.
The 3rd gen shuffle uses VoiceOver. If you are in the All Songs list, you need to use VoiceOver to switch to the playlist (see manual linked below for details). When you are in the playlist (with the shuffle's power switch set to play-in-order), then the songs should play in playlist order.
There are more details in the manual for the 3rd gen shuffle, which is online here
http://manuals.info.apple.com/en_US/iPod_shuffle_3rdGen_UG.pdf
See page 22 for the section about setting up and using VoiceOver. The part about switching playlists starts on page 23 (Using the Playlist Menu). -
When I connected my phone to my computer I accidentally clicked "don't trust" and now I can't change the setting to allow my phone to "trust" my computer even though it has trusted it before I downloaded the new update. What do I need to do to be able to connect my phone to my computer again?
Ok, this just happened to me and none of the above seemed to work. But, I have found a solution that worked for me:
go to settings > general > reset > then click 'reset all settings' (only click if you happy to reset all settings)
Obviously, this will reset all your settings but not lose content.
My iphone 5S was attached to the computer and itunes throughout this process .... it will power down, restart and you will notice the sync icon start to whirr!
Obviously once redone you will have to reset security thumb/passcode - but your sync should now be working!!! -
IPhone won't sync to new computer w/library from old computer HELP!
Got an iPhone4 for Christmas... already had many, many Gs of music on my PC. Installed iTunes, purchased some music from iTunes, Amazon, sync'd some to my iPhone. Backed up *all* my music onto flash drive(s). (PC was +10yrs old). PC dies. Get new-to-me computer replacement from my husband's office (some ghosts from previous user still exist). Do my best to locate all previous owners music and delete. Load all my music from my flash drive onto new-to-me PC. iTunes can't 'see' my music. Figure out where library from previous PC owner is, re-direct iTunes from that library to my data. Go onto iTunes and authorize new-to-me computer using same userid so now all library history info related to that userid should now be linked w/this newer-to-me PC, right? Purchase more music from iTunes. Try to sync iPhone to my iTunes account using new-to-me computer, and it wants to erase my iPod and associate it with "this iTunes library." Crap. I just want to put 3 newest songs onto my iPhone, which I purchased, fair & square.
1)How do I 'de-authorize' my old PC? It is no longer alive or bootable.
2)How can I convince iTunes that the library on this newer-to-me PC is the library from my old PC, plus more added while on this newer-to-me PC and the library on my iPhone are really one-and-the-same library all belonging to me fair and square?
3)Is there a way to transfer songs onto my iPhone without iTunes running an inventory on my iPhone to try to automatically add or delete songs that are checked or unchecked? I don't want my entire library on my iPhone.
4)Will I have to remember to ensure every song that I want to stay on my iPhone are always checked in iTunes before syncing my iPhone to my iTunes, even when I only want to make a couple of changes? (if yes, I'll just skip that step and insert the pins in my eyes now.)
Don't get me wrong, I really LOVE my iPhone, I just really don't love a lot of the built-in 'features' of iTunes as I currently understand things. I'd be a lot happier if iTunes were a dummer program and totally manual, in the way the older vs of MSWindows Media Player is. (I cannot beleive I just had to admit that I like a Windows SW product over an Apple one! Deffinitely a sign of the appololypse - hope you're a 'prepper.')
Please help me. I am so weary of the days and hours I've spent trying to find/read the answers to my questions on my own. Many thanks.
BrianneHey Roaming Gnome,
hope you're having a good day! Thanks so much for the info... although I don't really like the reality of the answers... The answers were depressing (through no fault of your own-you were just passing on the info I asked for-I get that part and appreciate your help) so I went away to lick my wounds and gain the strength to tackle this project. So, here's the deal, I did back up all the songs that were on my old PC, both the "My Music" folder and the "iTunes" folder within. All on flash drive. That computer died, cannot be resuscitated, drive HD erased/shredded, PC now in pieces... fine, I have my music, what do I care, right? (yeah, I know, wrong) I loaded all my music onto my new-ish/replacement PC. Not yet syncing my iPhone... Then, from my new-ish PC, I purchased some music and a few TV shows from iTunes and some music from Amazon (I had gift cards). Then I purchased more music from the iTunes store using my phone. Also, before my old PC died, I had downloaded (I thought), an app and some free ringtones using my iPhone. However, I eventually discovered that they aren't *really* installed/downloaded (only the free app I got off the iTunes store is downloaded/installed). Found this out when I went to try to use a ringtone, couldn't locate them on my phone, and weren't showing up on my PC in my iTunes library... I finally found something on the app that said something about I have to sync my phone to my iTunes library, in some different way... (?) then download them from my iTunes library back to my phone. (huh?) This didn't make sense to me, so I never did it, because I just didn't have the time to figure it out, then execute it.... at that time.
I also never took the time to set up the free part of my iCloud account because, again I didn't have time to try to figure it out, and didn't think I'd really have to have it I had all my music on my flash drive (wrong again).
1) So, how can I get my purchases (the ones that exist only on my iPhone, including rights to the free ring-tones) into my iTunes library, and or iCloud, without losing them all?
Once I do this, I can back everything up, then sync my iPhone to my only iTunes library, which I realize will wipe my phone clean, then re-copy everything back onto my iPhone. (I can't wait to start this process... do you think it will be done before Christmas?)
2)Also, will syncing my iPhone to what it thinks is a 'new' library, will it delete anything on my computer that wasn't in the library last time I sync'd my phone to my library? I really don't want to pay for the TV shows again, or spend the stupid hours I spent/lost searching through and collecting the ringtones that I wanted? I burned the hours thinking, "if I just spend the time now, I'll never have to do this again."
3)On a slightly separate issue, the iCloud listing on my iPhone in the 'Settings' menu is light gray, and does not respond when I tap on it or hold my finger on it. Ideas?
4) In the future, if I get a new computer to replace the one I'm using, what are the steps I should take to keep me from losing music I own, existing in my iTunes library, on my PC and/or iPhone, And, cause me the least amount of heartburn possible when migrating my music world over to a replacement PC? I don't expect this will be my last PC in life - or I'd like to think I'll outlive this PC. Can I avoid all problems by just naming the new computer the same thing as the last one? Or does the iPhone/iTunes SW know more than just the name of the computer? Sorry this is so long. It would be shorter if iPhone/iTunes SW were dumb... we'd all be enjoying chips & margaritas by now. ;^}
Brianne -
HT1386 my iphone won't sync with my computer. I keep getting an error message -69. what can I do?
when calling a landline number from my contacts list it jumps to my email instead. Why?
Backup and move to a new computer
http://support.apple.com/kb/HT4137
new article on backup, updating, and restoring posted:
http://support.apple.com/kb/ht1766
http://support.apple.com/kb/HT1414
Some errors are poorly worded and inaccurate.
How to restart AMS
http://support.apple.com/kb/TS1567
I go into Services, then restart Apple Mobile, and just for good measure restart Bonjour and iPod services as well.
You could go into Programs control panel, click on Apple programs, and then on Repair.
If you still have trouble, look in Devices and Printers - USB devices, and control click on iPod USB device; also in Device Manager. Probably shows error yellow ! and "error code -10 could not start device". For that, I am not sure what to do but have it on mine and contemplating a clean install (backups are fine and Windows Easy Transfer). Was going to do that today but keeps getting later, so maybe tomorrow, and so I will know better and more.
Removing Apple Software (link from AMS article)
http://support.apple.com/kb/HT1923
Did not do me any good. -
I have an iphone 4 that I use as an iPod. It is not connected to a wireless network. I have updated to the IOS 7 and now it won't sync with my computer. Does anyone know what could possibly be the problem?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
my iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?
Hello katey1717
If you are getting the repeated prompts of asking to authorize your Apple ID, then check out the article below to resolve the issue. Make sure that you go through and remove the SC Info folder and try to authorizer again as that resolved it for me when I had that issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Regards,
-Norm G. -
I have an iPhone 4S,7.1.1, and my MacBook Pro is still running 10.6.8, waiting to update to Mavericks as soon as I have some down time. My phone won't sync with my computer. I am getting an error message (-50). ITunes is also asking me if I want to sync my Podcasts, etc. with my computer when I first open it. I am assuming part of the issue is that I have 2 Apple ID's. One for my computer (this one), and another for my phone and iPad. Can I merge these identities? It this my problem or is there an incompatability between 10.6.8 and the new 7.1.1 OS on my phone?
Hey Janice Lucoff,
Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks,
Matt M. -
Hi I have a macbook pro (late 2011) running on Yosemite and an iPhone 5s running iOS 8.1.2 and I have never had a problem until tonight. I wanted to sync my iPhone to add mew music but upon syncing I keep getting a pop up message saying "THE IPHONE " " COULD NOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS ON THIS PHONE" and tells me to go to the store tab on the top and to authorize this computer and every time I do it says computer is already authorized. I will also mention that my iTunes account is the only account that is used on my Mac and it is the only account I've used on my iPhone. Ive synced them plenty of time with no problems. I have never came across this message before and now my iPhone won't sync. I have been online for an hour now looking for solutions but I haven't found any that successfully worked. Ive rebooted both my Mac and iPhone with no success. ow for some reason when I plug my iPhone in it does not even charge but my Mac reads it and it shows up in the iTunes store so I tried syncing it again 1 more time snap it just gets stuck on step 1. I must also say state that is did successfully back up but absolutely will not sync. Can anybody please help me out without resetting my iPhone. Thanks
Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.
-
IPhone won't sync after upgrading to Leopard
My iPhone won't sync, or even show up in iTunes, after upgrading to Leopard. I've tried restarting my Macbook Pro, trying different USB slots, closing and reopening iTunes, everything. Has anyone else had this problem??
I've tried everything apple suggests:
1. The iPhone battery might need to be recharged. For information about charging iPhone, see "Charging the Battery" in the iPhone User's Guide.
2. If that doesn't work, disconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard).
3. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Note: If you enter the PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
4. If that doesn't work, restart your computer and reconnect iPhone to your computer.
5. If that doesn't work, download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes.You might need to remove and reinstall the Apple Mobile Device Service. Follow the link below for info on how to do this.
http://docs.info.apple.com/article.html?artnum=306637 -
iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
I need to add my music to my iPhone from iTunes but its not working!First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.
-
I have a ipod touch 5g. The music wont sync from my computer to it and music downloaded on my ipod won't synce to my computer. How do I fix it?
Only iTunes purchased music can hava a cloud icon and then only if the music was purchased with the account listed in Settings>iTunes and App Store on the iPod.
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
IPhone won't sync with iTunes. Help?
iPhone won't sync with iTunes. It just says, "waiting for sync to start." But no matter how long I leave it like that, it never syncs. Wirelessly or via USB. I have restarted both my computer and my phone. I have deleted and reinstalled iTunes. I have installed the latest version of iTunes and the software on my phone is up to date. Nothing seems to work.
Is there anything I can do to fix this problem?I found this on another thread --
Keep your iphone connected. Quit iTunes. Reopen iTunes. Sync begins automatically. It worked for me and several others who had already followed the advice.
So easy. -
Iphone won't sync with iTunes 10.6
After upgrading to iTunes 10.6 my iPhone won't sync, neither with wifi or usb. Thephone won't even show in iTunes, even if I connect it via cable. If I go to the setting on my phone I'm told that the sync will resume as soon as my computer is avalible.
Anyone know a solution for this problem?See either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).
-
Help Iphone won't sync after iTunes update
So I just updated iTunes to the newest version in preparation for the 3.0 software, My OS is 10.5.7 and Itunes is the latest version and now my iphone won't sync, it will back up but when it says phone syncing it just stops and the spinning ball comes up and then will not go away, tried restarting, anyone have any ideas?
Restart computer. Power off/on iPhone. Re-connect. If that doesn't work....I had a similar problem. I just downloaded iTunes 8.2 direct from apple website and re-installed....solved my problems.
Maybe you are looking for
-
Iphone 4 askes to setup as new phone when plugged into iTunes
I have an iPhone 4 that has already been setup using iCloud. I want to make a backup on my MAC. When I plug it into iTunes it only gives me options to setup as a new phone or restore from backup. It will not let me just back up this existing phone
-
HT3924 mini displayport cable / thunderbolt cable
the mini displayport cable is the same as the thunderbolt cable? I try connect my imac [mini displayport] (mid 2010) as external display with mac air [thunderbolt port] (early 2011)
-
How do I make an Excel macro and Labview push to copy Labview calculated data into a cell on demand?
Hey there, I am a chemist so Labview and programming aren't exactly my strong point. We have a Labview program that we run to control and automated valve manifold that has a thermocouple and pressure transducer that displays the temperature and pres
-
My hp photosmart c5280 wont print in color
my printer will not print in color even though i have new color cartridges.
-
Delete messages?