My iphone wont back up to itunes

Hi - i've been trying to back up my iphone (4) to iTunes for an embarassingly long time, I just really have not had a chance to deal with getting help for it.
When I sync, it does not back up even though I choose the option box to do so.
With this new version of iTunes (which i LOATHE), I have checked where it says Automatically Back Up
then the options are
iCloud
This computer
I have been forced to just choose to back it up to the computer because no matter what I do, whenever I choose to back up to iCloud, the field that says "date last backed up to iCloud" never changes.  Its been saying something like November 30th since ummm...November 30th l
I've tried everything I can think of & a few things that I couldnt.  I'm completely out of ideas!
I know there is a way to get the phone to start a backup over wifi but I have not been able to figure that out....not sure if thats what I want, anyhow.
Could anyone help?  Would greatly appreciate it.  You will be rewarded with good karma!
Thanks,
Yaelle in Baltimore

Sometimes connecting the iPhone up via cable and letting it sync.
Then Scroll down to the options section and uncheck the Sync with Wifi Click Apply
Then re check Sync with Wifi and Apply
You may also try a manual backup by clicking the button to the right of where you selected the method of backup.
If this works try disconnecting the phone and Clicking the manual update again to see if it works
I am assuming you have icloud setup this shoul work fingers crossed

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