My iphone wont connect to the internet

so i bought an iphone in Usa and i moved to Mexico, so i had to take it to a store so it would have service now it doesn't connect to the internet and i can not get away from the router when i connect to wifi 

You purchased a new iPhone in the U.S. from an Apple retail store as carrier unlocked?
This is a problem with wi-fi only or with your carrier's cellular network? Any problem connecting to the internet with your carrier's cellular network you need to take up with your carrier.
Any problem connecting to any other wi-fi network besides your own?

Similar Messages

  • My iphone wont connect to the internet, help me

    my iphone wont connect to the internet, help

    Try doing this:
    Settings
    General
    Reset
    Reset Network Settings
    then try reconnecting
    OR try this -----
    Clicking forget this network on the top of the Wi-Fi (click the button where it leads to more info on the Wi-Fi)
    then turn off the Wi-Fi and put it back on then it should come back up and try reconnecting

  • HT201413 My new iphone wont connect to the internet also I have reset my passwords 10 times or more because a pop up always pops up and says wrong password very frustrated

    cant connect to internet and passwords are always wrong?

    When you're in Arch, use output redirection
    lspci >lspci.out
    then boot into Ubuntu or something where you can access the files and the BBS,  Of course, don't forget to use a new file for each command output.
    The new network config in rc.conf is not that complicated (wired anyway; never used wireless).  OTOH I've had issues on two machines where I have to restart the network daemon (rc.d restart network) or rerun netcfg (netcfg eth0) after boot to get connectivity. And I still haven't come to grips with the ip command.

  • My iphone has been lost in my house and i need to find a way to track it and its offline. it wont connect to the internet so there isnt a way to use find my iphone. i just want to play a sound on it. is there any way i can get a app that connects my ipod

    my iphone has been lost in my house and i need to find a way to track it and its offline. it wont connect to the internet so there isnt a way to use find my iphone. i just want to play a sound on it. is there any way i can get a app that connects my ipod from a laptop or a different way to find it.

    If your phone is offline, the ONLY way to find it is to look for it the old fashioned way.  Your phone CANNOT be located electronically if it's offline.

  • I cant set up my brand new apple iphone 4s as it wont connect to the internet help please

    I cant set up my brand new apple iphone 4s as it wont connect to the internet help please

    Hey vanessafromsouth perth,
    Thanks for using Apple Support Communities.
    It sounds like you are not able to connect to the internet. These articles should be able to help you get connected.
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Have a nice day,
    Mario

  • How can I fix the problem when I can't completely erase find my iphone from my mac? It says "pending erasa find my iphone until your iphone connect to the internet". My iphone already connected to the internet and it still doesn't work. Anyone have idea?

    Actually I want to restore my iphone from my mac but I can't because it says "go to icloud settings on your iphone and turn off find my iphone before restore your iphone". Then, I go to icloud.com and erase find my iphone. But I still can't restore my iphone because it says pending to erase your iphone until your iphone connected to the internet. My iphone already connected to the internet and it still says pending. Please help me to fix this problem because I need to restore my iphone.

    Hello rxander21,
    Force your iPhone into recovery-mode and then you can use iTunes to restore it.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for using Apple Support Communities.
    Regards,
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  • My I-Touch Wont Connect To The Internet ! But My Bro's Did ! Help Please

    I just bought this friggin thing a few hours ago, cause my idiot brother talked me into getting it. He successfully connected his to the internet. I just paid $230.00 for an 8gb Ipod-touch, and a warranty, and it wont connect to the internet. I put in my network, and the password, but it's not going through. But my brothers works fine. Anybody know what i can do ?

    Yeah, they took down the post cause im not supposed to talk about it apparently. That was my brothers. His is working fine, he can go online, and do things, but for some reason i cant go on youtube, or safari, and cant connect to my main connection.
    I was thinking, maybe since there is two I-Touch's, maybe only one can be connected, but im not to sure about that.

  • Just installed 5.0 and it wont connect to the internet

    I just installed an update on my MacBook Pro. It was Firefox 5.0 however it simply wont connect to the internet. I am using Safari to contact you. When I go to your website I see a download for 6.o but that wont download.

    Which device do you want help with? Please clearly state your issue.

  • I had an app which disables an iPhone to connect to the internet via mobile network. In the meantime I have deleted that app but it still affects my phone. For example iPhone shows that 3G sign on the top (next to the time) but it is unable to open any we

    I had an app which disables an iPhone to connect to the internet via mobile network. In the meantime I have deleted that app but it still affects my phone. For example iPhone shows that 3G sign on the top (next to the time) but it is unable to open any website. Is there anything I can do about it?

    What was the app you are referring to? I'm not aware of anything on the app store that is designed to do that, unless you're talking about an app that was causing a problem...
    Was/is your phone jailbroken?

  • I can not transfer apps from my itunes onto my ipod and my ipod wont connect to the internet and is wiped any ideas ??

    i can not transfer apps from my itunes onto my ipod and my ipod wont connect to the internet and is wiped any ideas ??

    If yes theres something wrong with your iPod touch...Maby you drive to an apple store and go to genius bar..I'm sure that they will now more

  • My ipod touch wont connect to the internet but shows the wifi symbol

    My Ipod touch 5th generation wont connect to the internet. It shows the wifi symbol at the top and says that im connected and all but safari or any apps that need internet to be used like kik instagram tumblr twitter and other apps like that just tell me "no connection" ive reset everything literlly everything. I rejoined my network ive restarted my ipod reset my network settings nd rbooted my router ive reset my entire ipod and nothing works. Help me please?!

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT204023 If my iphone is connected to the internet via wifi will it use my cellular data if I use it as a personal hotspot or will it use the wifi's internet???

    If my iphone is connected to the internet via wifi will it use my cellular data if I use it as a personal hotspot or will it use the wifi's internet???
    The wireless on my laptop brokebut I can still connect to my phone when I plug it in. My iphone is connected to the wifi but is this being transfered onto the laptop or is it using up my data???

    Personal hotspot shares your cellular connection with other devices via cable, bluetooth or WiFi. If you turn on the hotspot, the phone will be disconnected from the WiFi network you are on and share access to the cellular connection. That's what it's for. It's using your data plan if that's what you're trying to do.

  • After updating my iphone 5 to ios7 it wont connect to the internet

    after updating my iphone 5 to ios7 it wont connect to the internet

    This helped me
    One of the most common complaints we are hearing from users is that they have been unable to access wi-fi and Bluetooth after installing iOS7.
    Here are a few things you can try:
    - Change the name of your device
    The new operating system seems to have an issue with apostrophes. At least when it comes to wi-fi.
    Check out your device name. If it is called something like “Claire’s iPhone” it could be the apostrophe that is causing the problem.
    To change your device name go to Settings > General > About > Name. Tap on the name to edit it and remove the apostrophe. Save the change. Switch off your phone and then switch it back on again.
    Your wi-fi should be working.
    We have no idea why this seems to work but many users in Apple’s community forums have said that it works.

  • Iphone 5 wont connect to the internet even with full 3G signal

    Basically I bought a brand new iphone 5 and I'm already having problems with it. I have transferred my old number over from my old sim card as I used to be on 02 and have transfered to T- Mobile so I gave them my PAC code and it's all in process and they said it would be done but the 1st October which is fine but in the mean time i still want to use my phone and all the benefits that come with it but i at the moment I cant even connect to the internet. I have full signal so full 3g everywhere I go but I still can't connect to the internet. I have already rung up T-mobile and got them to sort it out for me and they patched me through to Apple who said they could sort it out for me by turning my phone off and on again but still I had no internet. Even now, the next day it still isn't working so I really don't know what to do. Has anyone got any suggestion on this? Do you think it's the phone company or could it be the phone?
    Cheers 

    Have EXACTLY the same issue thePOPEofDOPE420, tried the setting> general> reset> reset network setting suggestion - but this does nothing. Still the issue persists.
    WiFi - internet works great. As soon as it's off, status bars showing a full signal, 3G but the web page/Facebook app/App Store just hangs and won't load.
    Not sure who to contact - T-Mobile or Apple?

  • My ipad wont connect to the internet server, help please!

    My ipad suddenly wouldn't connect to the internet so I turned it off and on, checked the settings, there wasn't anything wrong and I could connect to my wifi from my phone in the same location. So I pressed reset and delete all data and settings. Now it wont reset and a message comes up that says "your ipad could not be activated because the activation server cannot be reached:. Try connecting your ipad to itunes to activate it or try again in a couple of minutes." I cant connect to itunes because I cant get past this page in the reconfiguring process. Trying again and again will not work. Can anyone help?
    Thanks.

    By reseting and deleting all data and settings, you wiped your iPad clean of anything that was "yours". Put your iPad into recovery mode and restore from iTunes. Hopefully you have a backup there to recover all your data.
    Recovery Mode
    Backup & Restore
    Restore iOS

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