My iphone wont let me update it says "There is a problem with your iphone"
PLEASE I NEED HELP
It says, you have an iphone 3g? the update 4.3 is only compatible with the devices, 3gs iphone 4 ipod 3rd generation and 4th generation and both the apple i pad's.
Similar Messages
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My iPhne is 4S, after I downloading the latest OS 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We recommend that you visit your nearest Apple Store for more information. Please kindly suggest me how to do.
Not surprised that you took a paragraph from my post to repost the same issue.
It is a hardware/software fault which you'll have to get the iPhone replaced if you're under warranty. -
it wont let me download anything or update anything it says there is a problem with my previous payment thanks
Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
After connecting 3gs to itunes, there is a message which says"There is a problem with your phone"
My iphone 3gs when is turned on displays iphone in center and a arrow pointing right and it says slide to confired. I go thru by selecting English and country USA. After it says "connect to itunes". I connect the phone to my computer (windows7) and itunes recognizes the phone. After just a few seconds, I get this message in itunes " There is a problem with your IPhone. I have reinstalled the software twice but still does not pass the message in iTunes.
When I disconect it and reconect it again the same message show up in iTunes.
What's is going on with this phone? PLEASE HELP.It's probably broken. Is there an error number displayed by iTunes?
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Had someone from 'apple customer support' just call my house saying that there is a problem with my computer because there has been a lot of activity on it and asked me to turn it on so he could help me fix it.
There's nothing wrong with my computer first off..lots not even a Mac.
Didn't give him any info
Anyone else heard about this happening as part of a scam?I've read of some knowledgable users being able to string these scammers, who are probably mostly low-rent phone dialers with a script to follow, along for ten or fifteen minutes by asking all sorts of naive questions. The transcripts I've seen have been pretty funny. Here's a couple that make good reading:
http://arstechnica.com/tech-policy/2012/10/i-am-calling-you-from-windows-a-tech- support-scammer-dials-ars-technica/
http://blog.malwarebytes.org/fraud-scam/2013/04/phone-scammers-call-the-wrong-gu y-get-mad-and-trash-pc/ -
Why won't the App Store let me download things that are free, just because I don't have money on my card sometimes, it's free so I just don't get it??
You can try to make a new account on iTunes Store if you didnt have yet.
I had the same problem with iTunes Store, the only thing you can do is to put some money on that credit card you are using with you account. iTunes Store already keeping some money for the last purchase you made you can see all info on the Account option and then Purchase history ... -
After numerous call with Apple and trying loads of restore, recovery, antivirus off, latest iTunes downloaded....etc etc......now my iphone say "Device Unknown"
The phone worked perfectly until this update.....no way am I paying for a repair for a fault resultant from a firmware update
Anyone had the same issue?I am having the same issue! I was warned not to upgrade to 7.0.1, but no warnings about 7.0.4. What a disaster! Once I get my iPhone working again, I will NEVER upgrade it again! Thanks, Apple! I am over 100 miles from the nearest Apple Store!
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How do I fix this?
What does it say other than that? That's a very vague description.
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I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps
You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671 -
My I phone 4 won't restored saying there is a problem with the iphone. Appointment made but 5 days away. can anyone help in the meantime
You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
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I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
After I updated to iOS 6.0, iTunes tells me "there is a problem with your iPhone".
I'm stuck on the activation screen. I can only select language and country, then it tells me to connect to itunes. In itunes I get the "there is a problem with your iPhone" message. Also, my iPhone keep "searching" for my carrier (Telenor in Norway), but never finds it.
ThanksNo, it wasn't jailbroken on iOS 5.1.1.
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.
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