My iphone wont turn on when connected to a laptop or pc,but when its connected to my dock, its shows it need restoration what should i do?
my iphone wont turn on when connected to a laptop or pc,but when its connected to my charging stereo,its shows i need to conect to itunes but then after 10-15 min. it turns off.
Hi Monzairita,
Thanks for visiting Apple Support Communities.
If your iPhone only powers on when connected to a dock, and shows the "connect to iTunes" screen, start with these troubleshooting steps:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best Regards,
Jeremy
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Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
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good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, so please help.me.
Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.
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http://support.apple.com/kb/ht1808
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iOS: Unable to update or restore
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it wont charge
chui32 wrote:
my iphone wont turn on only when its pluged in and turns of and on while charging
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!
Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iphone wont turn on, my iphone wont turn on
my iphone wont turn on, my iphone wont turn onmy iphone wont turn on, my iphone wont turn onmy iphone wont turn on, my iphone wont turn onmy iphone wont turn on, my iphone wont turn onmy iphone wont turn on, my iphone wont turn onmy iphone wont turn on, my iphone wont turn onmy iphone wont turn on, my iphone wont turn onmy iphone wont turn on, my iphone wont turn on
yeah.
I guess everybody understood it after the first sentence.
it seems you don't really want to solve your problem.
you should tell us when it was working last time, what were you doing on it/with it. For now, you just have a problem and nobody to solve it. -
my iphone wont turn on it turned off due to a low bat and now wont turn back on when charging! iv tried plugging it in to 4 charges and still nothing 2 computers as well. help please
Keep on charger and Reset, hold both home and power buttons until the iPhone begins to start. Sometimes this can take about 20 seconds of holding both buttons.
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Iphone wont turn on it was 90% charged
iphone wont turn on it was 90% charged
Reset, hold both home and power buttons until the iPhone begins to start. This usually take about 10 seconds of holding both buttons. If still problem, connect to Wall Charger, it may turn ON itself, if still nothing, keep on Charger and Reset, this can take about 20 seconds time of holding both buttons while on charger.
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my iphone wont turn on so i connect to itunes and its says restore and update so i click it and it gets half way through then stops and says error(6) and wont update or turn on please can you help me thanks
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
All of a sudden today out of the blue my Iphone wont turn on?
Anyone else ever have this problem?
Any ideas why or what i should try?
Help please
RobFirst try a reset:
Press the sleep/wake button & home button at the same time, keep pressing until you(hopefully) see the Apple logo, then release. Ignore the slide to power off, should it appear.
If that doesn't work:
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
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