My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu
My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu
iOS: Unable to update or restore
Similar Messages
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My iphone died & I plugged it back in to charge when it powered on the screen remained black. I can hear when I receive a text and siri. I have tried holding down the sleep and home button and restoring in itunes neither worked. The screen on the phone is cracked but has been working fine until now. Please help!!!
Here's how to perform the restore:
HT1414
If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore. Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
Just in case, if you need to recover (restore fails), here's how. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808 -
My itouch (4th generation) has frozen up. It is stuck on the window with the slide bar with shows the time and date (which is the date from 3 days ago, even though it just frozen. It won't shut down by holding down the sleep wake button on top. (yes, I held it for more than 6 seconds) And obviously, I can't pull the slid bar over since it is completely frozen.
BTW, I tried plugging it into the computer and running the diagnostic tests on itunes, but is shows everything is fine.
What do I try now?Try placing the iPod in ecovery mode and then restoring the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Next would beto wait for the battery to fully drain and the charge and try again. -
Please help.
You need to hold down the two buttons for at least 30 secs. This should shut the device down, ready for a reboot start.
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iPad completely inop. Paperweight now. Was fully charged when last used yesterday. Charger works with iPhone, but will not give provide "tone" when connected to iPad. Any suggestion?
I'm not so sure that this will work but it is always worth a try. Reset the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Hey my ipad 3 was fully charged. But all of a sudden it got switched off and I cannot switch it back. I connected it to a charger but there was no improvements. I also tried pressing the top button for 30 seconds. Nothing seems to switch it on. Could you please tell me what to do?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device. -
I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring? It brings me to a website saying the steps to possibly fix it but I don't find them helpful
http://support.apple.com/kb/TS1275
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My iphone 5 shut down and I am unable to turn it back on. I've tried holding down the power button. What should I do?
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
My ipad just went blank...any ideas on what I can do instead of taking for repairs. It's under 2 years old and was fully charged.
Try resetting ...
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If that doesn't help, try restoring..
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
edited by cs -
i dont know how to fix this help
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
I was just playing on my phone when it froze. The screen flashed green and pink then I had to hold down the power button until the green and pink slowly faded away. The phone is completely unresponsive. Wont power on or off, isnt recognized by computer
Did you also try to connect in recovery mode, explained here:
iOS: Unable to update or restore -
My CD will not eject, tried holding down the trackpad and restarting still won't eject.
My cd will not eject. I tried restarting my Mac while holding down the trackpad, still it will not eject. I hear it try to open but nothing happens.
If you have a Retina model then you don't have a built in Superdrive, it would be external. As far as I know the holding down of the trackpad to Force Eject a CD/DVD disc from the drive only works on models that have built in CD/DVD drives. So you'll need to take ther drive apart to get the disc out.
More than likely your external Superdrive has failed in some way, like the moter that is used to take in and eject the disc has failed.
In the future buy a new DVD drive that is a tray load design. Any brand will work with your Mac. It does not have to have the Apple name on it to work properly on any Mac computer. -
I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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