My iphone3gs was prompted to update to ios5. It gets almost to the end of the update then gives me error 1. I can't use my phone at all. I've tried to restore it but nothing. I've taken it into an electronic shop in which they tried to update and couldn't

I've looked on-line and it seems that many people are having the same problems. No, it's not my Internet connection or my computer. This is a software problem as my phone was working fine before it made me update and I've heard the same story over and over again. The update to ios5 messed up my phone. Now Apple should fix it. I can't restore my phone, just gets to the end then quits. It says " iTunes recognizes a phone in recovery mode" so it is being detected. I've tried this on many different computers, at different locations, through a wireless connection and connected directly. Please fix. This happened in Oct or Nov, 2011 when the ios5 update came out.

Sounds like your phone was previously jailbroken.

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My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!

My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!

Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)

TS2811 After updating to ios 6 my phone had to be restored. Now it will not acitvate. I am receiving the message that ther server is unavailable. However, I can not use my phone at all until it is activated. why can I not activate?

After updating to ios 6 my phone had to be restored. Now it will not acitvate. I am receiving the message that ther server is unavailable. However, I can not use my phone at all until it is activated. why can I not activate?

Well, 99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked.

After i update my mac from snow leopard to mountain lion i can't use zoo with 2 finger i already setting in system preference but nothing happend

i have mac book pro and couple week aga i update and buy to mountain lion but my mac getting slow and i can't use zoom 2 finger i allready sett in system preference but nothing happend still can't use 2 fingger

Hi galleryskins,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
OS X Mountain Lion: Zoom content on the screen
Zoom with a mouse or trackpad
To zoom in and out, hold down the modifier key you specified while you perform the scroll gesture.
For example, if you have a trackpad and used the default settings, zoom in by holding down the Control (^) key while you drag two fingers up on the trackpad. Zoom out by holding down the Control key while you drag two fingers down on the trackpad.
If you chose Picture-in-picture zooming, a window appears near the mouse cursor with the magnified image. If you chose Fullscreen zooming, the entire screen displays the magnified image.
I hope this information helps ....
Have a great day!
- Judy

My iphone 3Gs os frozen and won't connect to iTunes either! I tried shutting it off then turning it on but i still get a message saying that my phone was not able to connect properly. HELP!!! i can't use my phone at all!!

Somebody help!
I need my phone and its stuck in a black screen mode with only that circulating light thing in the middle
SOMEBODY HELP!!!

Try resetting it: hold on/off and home buttons simultaneously 10-15 seconds until you see the Apple logo, release and wait for it to restart.

After updating the new ios in my iphone5, i can't use my phone because of the hardware as per the MAC specialist told me.

I am currently using iphone5 and I updated it last Saturday (August 2, 2014) for the new ios. After a day, the problem came out wherein it is automatically turn off then when you open it, command errors are coming out. I tried to restore it using itunes but error is occurred during the restoration. The MAC specialist I consulted suggested me to trade in my phone but unfortunately I don't have any cash for it. Why is it like that, I just updated the new Ios then all of a sudden I can't use my phone at all... I hope Apple Company can help me, its not any misused problems but a hardware or technical one by Apple.

Yes lucky me . If all troubleshooting has been done in Resolve iOS update and restore errors and if you have at least taken it into a store where they could try a restore themselves then that would suggest a hardware fault with the iPhone.
If you are out of warranty then it is correct that they would quote you an out of warranty service fee. From here it would be a matter of trying the steps above and if you have already tried then doing the service when you do have the cash.

I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now. i held the power/sleep button till turned off. then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
itunes recognized it as in recovery mode
http://support.apple.com/kb/HT1808
got it working currently restoring from backup good luck guys

HT2186 I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

My nano has boxes around its icons and I can't slide to the left or right. I've tried resetting and restoring it but nothing seems to work. What do I do?

My nano has boxes around its icons, even the around the time. When I tap into my Songs or Now Playing, I can't get out because I can't slide either to the left or to the right. It appeared after I transferred some songs from my iPod to iTunes. I've tried resetting and restoring it but nothing seems to work. HELP.

And the voice over's activated and it tells me to double tap things to select them.

I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .

I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
 Cheers, Tom

I tried downloading imovie updates but 2/3 of the way it gives me error, unable to download

i tried downloading imovie updates but 2/3 of the way it gives me error, unable to download

KatieEA wrote:
I've reinstalled itunes, followed all the reccomaneded steps to no avail.. So currently i'm stuck with a phone that wants to be connected to itunes, but can't get properly restored
can anyone help me?
Update and restore alert messages on iPhone and iPod touch
http://support.apple.com/kb/TS1275
Hang during restore process
Following iTunes for Windows: Troubleshooting security software frequently resolves this error. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.

My ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

my ipod touch has the same problem. I restored it three times, but that can't help.

HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.

Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.

It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

My iphone3gs was prompted to update to ios5. It gets almost to the end of the update then gives me error 1. I can't use my phone at all. I've tried to restore it but nothing. I've taken it into an electronic shop in which they tried to update and couldn't

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