My iphone4 cannot be detected by itunes
Hi all,
I have a sticky problem...
My iphone4 is being detected by iphoto & is getting charged, but is not being detected by itunes !! I use a macbook pro.... with snow leopard...itunes version 10.7 !!!
Please suggest as to how I can solve this problem of detection by itunes ...
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
If syncing by wifi you may need to restart your computer and try again.
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It can definitely be frustrating when your having trouble with multiple devices at the same time, but the steps in the article below may help with getting your iPod recognized in iTunes. The following Knowledge Base article offers up some great, in-depth recommendations for troubleshooting an iPod not being recognized in iTunes:
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http://support.apple.com/kb/TS4433
Connectivity/syncing
Follow these steps if your computer doesn't recognize your iPod or you have issues with syncing your iPod.
iPod not recognized by iTunes or computer
Make sure you have installed the latest iTunes software from www.itunes.com/downloads. Try connecting to a different USB port on your computer. Your computer needs a USB 2.0 port or a USB 3.0 port to connect iPod nano. If you have a Windows PC that doesn't have a USB 2.0 port, in some cases you can purchase and install a USB 2.0 card.
If iPod nano is connected to a USB hub, try connecting iPod nano directly to your computer's USB port.
iPod nano might need to be reset. Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear.
If you're connecting iPod nano to a portable computer using the Lightning Cable, connect the computer to a power outlet before connecting iPod nano.
Check the cable connections. Disconnect the cable at both ends and make sure no foreign objects are in the USB ports. Then reconnect the cable.
Try reinserting the Lightning connector into the iPod. The Lightning connector can be inserted either way.
Try restarting your computer.
If none of these steps resolves the issue, you might need to restore the iPod nano software.
Thanks for reaching out to Apple Support Communities.
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You may find the troubleshooting steps in the article below helpful.
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