My iPhone4 doesn't want to charge or turn on

Last week my phone suddenly turned off when I took it off the charger. I had to shake it so it can turn, sometimes it doesn't even turn on. It doesn't charge fully, it usually stops at 40% and it usually only stays on when it's plugged in a charger.

These are features of faulty battery. Make Genius reservation and take to Apple Store for free quick battery diagnostic testing.

Similar Messages

  • My iphone4 doesn't want to charge when is ON but it does charge when is OFF

    ok I have no idea why or how is this happening so let me explain it.. I connected my iPhone 4 to my computer with windows 7 and it says that something is wrong with the device and iTunes did not shows any connection at all.. so I had to low the battery and when I connected to the charger it didn't charge (I tried with different cables different chargers) but the same problem.. then it run out of battery and I realized that with the iPhone off it does charge! if I turn on the iPhone connected to the charger it wont charge after the iOS start.. just turn off the iPhone and it does charge.. I don't know how or why is this happening but is crazy.. please need help with this problem..

    Hello andraawoss,
    The following article provides some useful troubleshooting steps that you may find helpful.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Cheers,
    Allen

  • My Iphone doesn't want to charge, please help?

    I have 3g Iphone, and I had a bit battery problem last few days, but now it just doesn't want to charge. Can you please help me, to repair it?

    Reboot your computer and the iPhone for starters.
    If you're on a Windows PC, connect the iPhone and open your Device Manager. To do that, click your Start Menu and do a search for Device Manager. Or if you're on Windows 8, open the Charms Menu on the right side and do the search from there. Once in the Device Manager, go down to Portable Devices and click the small arrow to open the sub-menu. One should say Apple iPhone. Right click on that and try to Update Driver Software. If that doesn't work, you can uninstall the driver, unplug the phone, then plug it back in to get it to reinstall the driver. That might take care of it.
    Are you able to get a hold of a different Lightning cable just to be sure it's not your cable? I've seen instances where these cables get bent or twisted, especially at the Lightning connector end, and the wire inside the sheathing breaks even though the outside looks fine.

  • What's wrong with my phone if it doesn't want to charge anymore

    I need to know why won't my phone charge anymore, the battery doesn't last at all and sometimes the battery goes down instead of up or it stay at one percent all the time like now it's stuck at 57%

    Hello Ashleyljai,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Battery or charging issues
    Best of luck,
    Mario

  • My Iphone doesn't want to charge! Help?

    Okay so here's the thing!
    I plug my no battery iphone to my mac and it's like pluged but it ain't charging...
    And I can't restore it because it doesn't recognize my iphone anymore.
    I tried to pluged it with another cable and it doesn't charge!
    I need some help here, because my iphone won't open at all.

    Did you check the docking connector for any kind of debris or lint?
    Did you try to use the adapter?
    If you can charge it 10 min by  using the adapter the adapter,  try to connect in recovery mode after that. iOS: Unable to restore

  • Ipod doesn't want to charge on Bose

    Okay so I've had my Bose Sounddock since January and up until now I've had no problems, but now my ipod just won't charge on it, or any other kind of speaker dock system. It says its charging but the minute i take it off it says low battery and dies. It does however charge through the mains, and once its charged it does hold its battery, so it's not like the battery has had it, but its just annoying having to wait for it charge up all the time. I just want to figure out why it won't charge on the Bose???

    Is your Mains charger putting out +5V or +12V (it should say on the plastic case of it)? And does the iPod charge ok off a computer USB port?
    If the mains is +5V output and the iPod charges off the USB port, then what is likely happening is your iPods dock connector is damaged so that the Firewire power pins are no longer connecting internally (or maybe even broken off).
    5th Gen iPods get power two ways. Either through the USB power pins or the Firewire power pins. Even though these iPods no longer sync with Firewire, they still can charge off Firewire. Bose uses the Firewire power pins, as do many docking radios, to feed +12V (or higher) voltage to the iPod. USB charging is off +5V.
    So if your iPod charges on +5V or USB but not on the radio dock, you likely have problems with the dock connector on the iPod and those specific Firewire pins or something internal to the iPod with respect to the Firewire power inputs.
    Patrick
    Patrick

  • Help my iPhone 4 doesn't want to charge unless it's off

    I have iPhone 4 only charges if it's off, when I have it on and I put it to charge when it's on and it doesn't charge what do I do

    Hello there, Laurawashere.
    The following Knowledge Base article offers up some great, in-depth steps for troubleshooting charging issues with your iOS device:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Resolving issues
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue is persists, please contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • IPhone 4 Ran Out of Battery and Doesn't want to charge

    So basically, today i looked up at my iPhone 4 and noticed it was at 6% battery or something like that. I left it and looked at it again after an hour or so and it was off. I thought that it ran out of battery so it was okay.
    I came back home, got the charger and plugged in. The iPhone did not show any charging sign (you know, the red icon that shows that the battery is empty, nor the red sign that shows that the iPhone is charging but not yet "up").
    There is nothing on the screen. I tried a forced restart and similar but it doesn't show anything.
    I have no idea what i can do about it, so let me know if you have any?
    Thanks.

    When you say, "Forced restart", do you mean holding the Home and Lock button together?  If not, try that.  If so, then sorry, I can't think of anything else.  You might need a trip to an Apple Store/Reseller, or call AppleCare (if you have it).

  • My computer doesn't want to charge when on?

    My Macbook pro is a 2010 and I've been having an issue where my charger will charge the computer when off but longer charge it when it's in use. If you know anything that might help me fix this promblem I really need it because I need my computer to charge when its on I use it to much thru out the day to have let it sit and charge turned off for a few hours.

    Have you tried here:
    iOS: Not responding or does not turn on
    You can check your warranty coverage by entering the SN here:
    Apple - Support - Check Your Service and Support Coverage
    For how to get warranty work see:
    Apple - Support - iPod - Service FAQ
    The fastest is to make an appointment at the Genius Bar of an Apple store.

  • Hey my windows 7 computer doesn't recognize my ipod? and my  ipod is stuck in the connect to itunes screen and is low battery but doesn't want to charge? help

    Plese help?
    First my ipod didnt show it was charging but still turned on(it was dead) so i tried the hold sleep and wake button but my computer(windows 7) wont recognize it so its stuck on the connect to itunes screen.
    PS i took it to get it fixed and they said they changed the battery not sure if that had anything to do with it????
    please help and Thank You.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • When battery is low, doesn't want to charge?

    So, sometimes, and it seems to happen more when the battery is already below 20 or 10%, I put it on the charger over night, and the next morning it's displaying the battery on the screen still at red - (I guess when things are going well during a recharge, the screen shuts off)
    At first I thought it was a cheap retractable synch cord I was using, but this has happened twice now with the official white cradle as well - and I took extra care to make sure it was properly seated before I went to sleep.
    Luckily, putting it on a Altec-Lansing pair of speakers lets it charge most of the way in a hurry... but what's going on with just putting a low battery phone on the cradle??

    Is your cradle plugged in to AC power or a USB port? If the charge is very low on the phone, it needs to be plugged in to an AC power source to charge.

  • My iPod doesn't want to charge

    I tried unplugging my USB and plugging it back on again but my iPod still won't charge. Help!

    Try the not-charging topic of:
    iPod touch: Hardware troubleshooting

  • My MacBook doesn't want to charge

    how to charge my Mac book air

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for: "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, contact Apple.
    Genius Bar reservation:
    http://www.apple.com/retail/geniusbar/
    Best.

  • My iPhone 4 doesn't want to charge is there anything I can do to try to fix it?

    I know my charger and the cord work.

    Clean the iPhone charging port with a clean dry toothbrush. If still problem, and you have Warranty or AppleCare, make Genius reservation and take iPhone to Apple for resolution. If no coverage, use a small amount of Isopropyll Alcohol with the toothbrush and clean the charging port

  • My ipod touch 5gen doesn't want to charge!!!

    . It keeps saying that it isn't certified and may not work reliably with my ipod. I have recently updated to IOS 8.3... I need help! I use my ipod for everything! i need help pronto! Does anyone know whats wrong??? If this is a scheme thatapple has  pulled, then i am not a happy person... 

    What is not certified?  Are you using an Apple charger and cable?  Most often use of a non-Apple cable or faulty cable will get the message that the device is not supported, not that it is not certified.
    Can you get a different cable to use to see if that takes care of the problem?  If not, take it to an Apple store genius bar where they can use one of their cables to see if that is the issue.

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