My iphone4 is not working after I tried to update it and it wont let me restore it?

My husbands iphone 4 is refusing to restore or really do anything since he tried to update it to the new operating system. It just alternates between the apple sign, and the thinking circle.  I updated mine on the computer right before he tried so we know its not the computer settings. I updated itunes and went through the trouble shooting guides.  It was not connecting with itunes at all so I updated the device connector.  Now it will connect sometimes as an unknown iphone but will not let me restore it and says it is a (-1) error. What should I do? Apple support was supposed to call an hour ago and still hasnt called.

I had the same problem, I connected to a different computer that had itunes. It also was oneI never connected to before. I held the power botton and homebutton till it showed up connect to itunes. I opened up it tunes and it said my phone needed a phone software update, i folled the prompt and set it up as a new phone. Then i resored it, then put it on the computer u usually sync it on and restore it to a date the phone was working to, this helped me, if u want i can help u over the phone if u cant get it, let me know and i will send u my number over my email address, hope it works, basically i swiped the phone clean and reinstalled all software by taking these steps

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