My iphone4 is stuck on a blue screen and will not shut off for restart, I have never dropped or had a problem  before....help

My iphone4 is stuck on a blue screen and will not shut off or restart, I have never dropped or had a problem  before....help?

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

Similar Messages

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  • My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play.  Has anybody had this happen?  And if so is there any solution?

    I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play.  Has anybody had this happen?  And if so is there any solution?

    Hey Christian,
    I'd follow the troubleshooting steps below, from this article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
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    Restart your computer.
    See if that resolves the issue and gets your video playing again.
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    David

  • My iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

    my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

    Reset the phone like the manual says:  hold the on/off switch and the home button simultaneously until the Apple logo appears.  May take up to 30 sec

  • Screen when white and will not shut off

    bought a new ipod today the screen has gone white and will not shut off/  How can i get it back to home screen?

    I have had it two years and this is the first issue. My main concern is that the computer does not recognize it in order to reinitialize it. It wont shut off, it wornt do anything, I am just loking for a guide before I have to send it in for repair/replace... I am not feeling much good from the boards, but I am gonna be patient and see if someone stumbles across my please for help-- this cant be the first time someone has had and fixed this problem....

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    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • My Ipod suddenly has a white screen and will not turn off.  What can I do?, My Ipod suddenly has a white screen and will not turn off.  What can I do?

    My daughter was playing on her Ipod Touch when the screen went white.  It will not turn off or do anything.  Has anyone else had this problem and know what may work?

    The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off.  Once i charged it, it turned on and is working normally again

  • My ipod 4g has a frozen white screen and will not turn off, any advice?

    My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?

    - Let the battery fully drain. After charging for at least an hour try :
    iOS: Not responding or does not turn on
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • TS2771 my sons ipod has a white screen and will not turn  off reset etc  What should I do?

    My sond Ipod 4g  has a white screen  and will not turn off reset etc. Ive tried everything  please help

    - Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    - If still problem time for an appointment at the Genius Bar of an Apple store.

  • HT201412 My ipad mini will not power off. The ICloud Backup  reminder is stuck on the screen and will not clear off.

    My ipad mini will not power off, nor will it respond to any commands.  The ICloud Backup reminder (which I do not use and have not activated)is stuck on the screen and will not clear.

    Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.

  • My iPad screen freezes and will not switch off for at least 5 mins?

    my ipad screen freezes and will not turn off or  function for at lease  5 mins then just closes down

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!

  • Improperly disconnected ipod nano now screen is blank, and will not shut off.

    I accidently unplugged iPod Nano (second generation) improperly; now the screen is blank and will not shut down.

    Have you tried a hard reset yet? To do this, first make sure the hold switch has not been activated, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.  This may take a couple of tries.
    Otherwise, wait for the iPod's battery to fully drain. Then connect it to a power source charge up as normal. It might be necessary to restore the Nano via iTunes after that as there may be corrupt files still leftover from improperly ejecting the iPod.
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  • Problem with l355 s7817 Blue Screens and will not boot up

    Hello, I am new to this forum so excuse my forum etiquitte.  I have a l355 S7817 for 2 yrs and I have had to do a system restore on this laptop twice. I am a Vista SP2 user that has been getting blue screens recently when trying to boot up. I have gone and cleared cache, temp files, temp internet files and removed new software that was loaded and I am still getting the BSOD. I can come up in safe mode, sometimes with networking but when I go to copy data to my external HDD so I can do a system restore again, I get the BSOD. I have tried to restore from a chk point and still get errors. I need to gather my data off the drive so I can do a restore but I cannot get my data due to it fails in the middle of the copy. Any ideas what could be causing this.
    I had no problem with my laptop all last week but come Monday, It started doing this. I get a message in Safe mode saying Windows has recovered from an unexpected shutdown.  Windows can check for a online solution to the problem. It finds nothing and in the problem details it says
    Problem event name Blue screen
    OS version 6.0.6002.2.0768.3
    Locale ID 1033
    Additional Info on problem
    BCCode 19
    BCP1 00000020
    BCP2 9E384BD0
    BCP3 9E384C98
    Any help would be appreciated.....
    Thanks

    Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA
    SYMEFA.SYS is a Symantec driver. If you have any Symantec/Norton products, I suggest you remove them. It's necessary to tear them out by the roots using their tool
       Download and run the Norton Removal Tool to uninstall your Norton product
    Microsoft's AV works just fine.
       Security Essentials.
    ==================================================
    Dump File         : Mini081910-20.dmp
    Crash Time        : 8/19/2010 1:46:17 PM
    Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code    : 0x00000050
    Parameter 1       : 0xbff59c01
    Parameter 2       : 0x00000000
    Parameter 3       : 0x837505ba
    Parameter 4       : 0x00000000
    Caused By Driver  : SYMEFA.SYS
    Caused By Address : SYMEFA.SYS+103b
    File Description  :
    Product Name      :
    Company           :
    File Version      :
    Processor         : 32-bit
    Computer Name     :
    Full Path         : C:\Test\Mini081910-20.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 6002
    ==================================================
    -Jerry

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